Despite clear documentary evidence of where things have gone wrong, airline fudged and obstructed and put all of the onus onto TicketstoWorld, playing one off against another. Really stressful when st... See more
Company replied
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See what reviewers are saying
Traveling to Delhi via Istanbul on Turkish airlines the flight from Birmingham to Istanbul was spacious and the cabin crew very helpful and courteous. Food was ok for breakfast. But onward journey to... See more
Company replied
I am using TICKETSTOWORLD.CO.UK very long time I couldn’t remember exactly the time first I used but it’s over 10 years already.First able I love it this website very easy to search worldwide flight ,... See more
Company replied
II રામ II Best travel online agency cheaper than most other online companies I have used this to book my long haul tickets. I intend to use them again. Just one minor issue with website - slow to... See more
Company replied
Company details
Written by the company
Tickets To World offers cheap flight tickets and airlines deals with economy class/ business class tickets to worldwide destinations including Bangkok, Singapore, Doha, Kathmandu, Colombo, Jakarta, Sydney, New York, India and many more destinations of the world.
Contact info
Lily House, 11-12 The Shrubberies, George Lane, London, E18 1BD, London, United Kingdom
- 020 8518 5151
- cc@ticketstoworld.co.uk
- www.ticketstoworld.co.uk
4.1
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ticket to India provided prompt service…
Ticket to India provided prompt service to my queries. Harry is been excellent in helping out.
December 6, 2019
Unprompted review
Reply from Tickets To World
Dear Dhimant,
Thanks for your booking. We appreciate your feedback and five star rating.
We look forward to helping you plan a future trip.
Kindest regards,
Dave Eck
Very good service
December 2, 2019
Unprompted review
Reply from Tickets To World
Dear Samia,
Thanks for booking Tickets to World.
We appreciate your feedback and the five stars.
We look forward to booking you again soon.
Kindest regards,
Dave Eck
It was very easy to change my booking
It was very easy to change my booking. Sagar was very helpful and tried to find the most appropriate date to change.
December 1, 2019
Unprompted review
Reply from Tickets To World
Dear Win,
Thanks for booking Tickets to World. We appreciate your feedback and the five stars.
We look forward to booking you again soon.
Kindest regards,
Dave Eck
Easy to book
Easy to book
Good communication and information
Great customer service
November 27, 2019
Unprompted review
Reply from Tickets To World
Dear Masoumeh,
Thanks thank you for your custom. We appreciate your positive feedback and rating Tickets to World with five stars.
We look forward to serving you once again in the not too distant future.
Kindest regards,
Dave Eck
Reliable and prompt
Reliable and prompt in issuing e-tickets once booking completed online
Fares and baggage allowance very competitive
Have been using for over 10 years but never had any issues
November 26, 2019
Unprompted review
Reply from Tickets To World
Dear Joseph,
A big thank you for your repeat custom over the last 10 years, that's awesome. We love your feedback and rating Tickets to World with five stars. That's really appreciated by the whole team here.
We look forward to serving you once again in the not too distant future.
Kindest regards,
Dave Eck
Reply from Tickets To World
Dear Mrs Parmar,
Thanks so much for your repeat custom, feedback and rating Tickets to World with five stars. That's really appreciated by the whole team here.
We look forward to serving you again in the not too distant future.
Kind regards,
Dave Eck
They provide very good fair as compared…
They provide very good fair as compared with other airline ticket providers
November 18, 2019
Unprompted review
Reply from Tickets To World
Dear Mohammed,
Thanks so much for your custom, feedback and rating Tickets to World with five stars. That's really appreciated by the whole team here. We always aim to provide the most competitive fares in the market, as well as providing great service.
We look forward to serving you again in the not too distant future.
Kind regards,
Dave Eck
Good honest efficient Fast service.
November 18, 2019
Unprompted review
Reply from Tickets To World
Dear Customer,
Thanks so much for your custom, positive feedback and rating Tickets to World with five stars. That's genuinely appreciated by the whole team here.
We look forward to serving you again in the not too distant future.
Kind regards,
Dave Eck
Good service
November 18, 2019
Unprompted review
Reply from Tickets To World
Dear Tumanna,
Thanks so much for your custom, feedback and rating Tickets to World with five stars. That's really appreciated by the whole team here.
We look forward to serving you again in the not too distant future.
Kind regards,
David Eck
Reply from Tickets To World
Dear Pradeep,
Thanks so much for your custom, feedback and rating Tickets to World with five stars. That's really appreciated by the whole team here.
We look forward to serving you again in the not too distant future.
Kind regards,
Dave Eck
Is very cheap tickets this wabs
Is very cheap tickets this wabs
But slowl transfer the email details
November 18, 2019
Unprompted review
Reply from Tickets To World
Dear Fateh,
Thanks so much for your custom, feedback and rating Tickets to World with five stars. That's really appreciated by the whole team here. We always aim to be the best value in the market. Apologies if the email confirmations were a bit slow on this occasion, we will look into this and try to improve.
We look forward to serving you again in the not too distant future.
Kind regards,
Dave Eck
Hello.. for tickets to world company
Hello... If you want to change or to cancel your ticket you can't do that
If do it that charge to much money and that company does not help customers do it that and you travel with headache.
That company make headache for customers because does not help
And not respect customer
I had problem 2 weeks ago for that
I had time for change ticket ...but he said no you cannot change if you pay more money we change it , I am not happy for that, for change I payed 50% ticket
Why ?
I had time for change , my ticket do not expire and why charge me to much
Why? I am not happy for that and I am old customer ...
November 17, 2019
Unprompted review
Reply from Tickets To World
Dear H K,
I am sorry to hear that you were unhappy with the costs quoted to change your ticket. Regrettably Tickets to World has no control over these costs as they are determined by the airline according to the fare rules for the type of ticket purchased. Just like every agent, Tickets to World is contractually obliged to charge and this fee is paid to the airline. Indeed, some ticket and fare types do not permit any changes or cancellations at all. I must also add that the fare rules for making changes have nothing to do with when you make the changes.
We do make it very clear in our terms and conditions (which all customers must read, accept and acknowledge their acceptance of prior to making a booking and proceeding to make payment) that customers should contact us prior to booking if they specifically require a fare type that permits changes and cancellations.
I am sorry that you are unhappy with the charges you were quoted, but as I said above, this is not the fault of Tickets to World.
Kind regards,
Nick Clout
Customer Services Manager
Reasonable prices but...
Reasonable prices. Quick responses. But confusing with the name of the call centre. It is worrying when you received emails with the name of ticketstoindia or having the same customer services with this company.
November 6, 2019
Unprompted review
Reply from Tickets To World
Dear Hossein,
Many thanks for your balanced feedback and for taking the time to share this with us. On a positive note, I am pleased to hear that you were happy with the service and value for money for your tickets.
I do apologise that the follow up email was sent from the ticketstoindia address. Tickets to India is one of our sister brands, however, the email should of course have come from ticketstoworld. I have looked into this and it appears that this was due to agent error - I do apologise for the confusion caused.
I do hope that you will consider booking with us again in future.
Kind regards,
Nick Clout
Customer Services Manager
Very straightforward
Very straightforward, price is best on the website, confirmation and e-ticket sent within 24 hours. I have travelled many times with this company, and have never had a problem. Will definitely continue to use this company.
November 6, 2019
Unprompted review
Reply from Tickets To World
Dear Janet,
Thanks so much for your repeat custom, feedback and rating Tickets to World with five stars. That's really appreciated by the whole team here.
We look forward to serving you again in the not too distant future.
Kind regards,
Dave Eck
Reply from Tickets To World
Dear Ravi,
Thanks so much for your booking, feedback and rating Tickets to World with five stars. That's really appreciated by the whole team here.
We look forward to serving you again in the not too distant future.
Kind regards,
Dave Eck
Easy and cheaper flights compared to…
Easy and cheaper flights compared to other websites
October 24, 2019
Unprompted review
Reply from Tickets To World
Dear Manjunath,
Thanks so much for your booking, feedback and rating Tickets to World with five stars. That's really appreciated by the whole team here. Our goal is to offer value for money and good service and am pleased we achieved this for you on this occasion.
We look forward to serving you again in the not too distant future.
Kind regards,
Dave Eck
you were very patient and…
you were very patient and helpful.However there is always room for improvement.
October 24, 2019
Unprompted review
Reply from Tickets To World
Dear Tookalal,
Thanks so much for your booking, feedback and rating Tickets to World with four stars. That's totally appreciated by the whole team here.
We look forward to serving you again in the not too distant future, with some improvement to our service, to hopefully gain the extra star to make it five!
Kind regards,
Dave Eck
This is the second time booking with…
This is the second time booking with Ticketstotheworld the best price and excellent service. We will definitely use again.
October 24, 2019
Unprompted review
Reply from Tickets To World
Dear Rishit,
Thanks so much for selecting to book with us again, for your feedback and for rating Tickets to World with five stars. That's totally appreciated by the whole team here.
We look forward to serving you again in the not too distant future.
Kind regards,
Dave Eck
Consistently reliable, efficient and good prices
I have used this company for nearly ten years now and have found they provide the best prices on the market, backed up by excellent customer service. Not only do they get good prices, but they can often offer some good extras such as additional baggage allowance. When I have needed to make changes to flights, they have been helpful and constructive, and try and save me money if they can. Also, if my flights have been disrupted, they have contacted me and helped resolve the problem. A great company that I recommend based on my experience of booking 4-6 long haul flights a year. Just another point, I have often given feedback about features which will improve their website and they have been grateful for the information and put it into operation if appropriate.
October 8, 2019
Unprompted review
Reply from Tickets To World
Dear Plane Bee,
Firstly, thank you so much for your continued support and business over the last ten years - we deeply appreciate your custom. Thanks also for the five-star review and wonderful feedback which will be shared with the team.
We look forward to serving you once again in the not too distant future.
Kindest regards,
Dave Eck
Reply from Tickets To World
Dear Mrs Majid,
Thanks so much for your booking, feedback and rating Tickets to World with four stars. That's totally appreciated by the whole team here.
We look forward to serving you again in the not too distant future.
Kind regards,
Dave Eck
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