Tigersremovals Reviews 

553
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and friendly staff who consistently go above and beyond to ensure a smooth, stress-free moving process. Many consumers also note the remarkably efficient service, reasonable pricing structures, and professional attitude displayed by the hardworking removal teams. Some reviewers were not happy with communication delays, late arrivals, and unfortunate instances of damaged goods or missing items. A few people additionally reported frustrating problems with unorganized management, missing equipment, and unfulfilled promises during their relocations. These occasional setbacks created unexpected stress for those specific customers despite the general satisfaction.

What people talk about most

Staff

Customers had positive experiences with staff, describing the removal team as hard-working, polite, and... See more

Service

Reviewers highlight positive aspects of service, noting that staff are polite, friendly, and extremely... See more

Price

Consumers find price to be ambiguous, with highly mixed feelings regarding the overall cost. Many reviewers... See more

Product

Customers consistently note negative experiences with product quality and handling during the move. Reviewers... See more

Delivery service

People report ambiguous experiences with delivery service, reflecting mixed opinions among reviewers. While... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Absolutely brilliant house removal service from Geoff, Ian, and Gav. From start to finish they were professional, friendly, and incredibly efficient. They handled everything with great car... See more

Rated 5 out of 5 stars

From start to finish fantastic experience! Initial discussions and quotes where great, willingness to adapt to the usual move changes at short notice great and the lads we had worked their socks off n... See more

Rated 5 out of 5 stars

What a brilliant team , James and Chris did an excellent job moving some items of furniture from 2 different locations to our son’s new house. They were polite and friendly and so helpful. When I aske... See more

Rated 5 out of 5 stars

Can’t recommend these guys enough, very friendly, pleasant and brilliant at their job. Made it effortless and easy and hung around until late evening until we were ready to move in - great team for ou... See more


Company details

  1. Home Services

Information provided by various external sources

We are a family run business with many years experience in the removal industry. With a fairly decent size fleet we can accommodate most removals, from small flat moves to large 5+ bedrooms properties.


Contact info

4.2

Great

TrustScore 4 out of 5

553 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 9% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(553)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish, the guys were well priced and easy to deal with. Geoff, Joe and Dave made the actual move day both amusing and straightforward, helping to make a stressful day slightly easier! Would definitely recommend.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. Gav and Tom top guys did a great job moving my daughter on the day. Cheers

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing day

Amazing day! Joe and Kieran went above and beyond highly recommended

Would use again 100%

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Really first class service from the…

Really first class service from the three fellas from Tigers Removals who helped me move today, they all went above and beyond to ensure my belongings were carefully packed and delivered safely.
The extreme heat did not deter them from ensuring all the furniture and boxes were set up as I requested and that I was happy with their service….and I was!
Brilliant lads thank you so very much,
Elaine Gibson

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Tigers Removals - Great Service

I recently used Tigers Removals to move from Malton in North Yorkshire to Bramhall in Manchester. The service that they provided was first class. The team of four were all very pleasant and worked very hard over a long day. The move was completed in one day at a very competitive rate, whilst other removal companies quoted two or three days at a far higher price. I most certainly recommend them.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Removal Firm

Tiger Removals were excellent from start to finish when we moved house. Our neighbour recommended Tiger Removals and we got a quote along with two other companies. Not only were they competitively priced, they were also the most helpful at that stage. Booking was easy, even though we didn't have firm dates at that stage. Nothing was too much trouble. We purchased a load of packing materials too. They came to our rescue the weekend before our move when we ran out of boxes, opening up for us to get more materials. On they day, they arrived on time, all 3 lads were polite and took care with our belongings at both ends of the move. Even though the job took longer than anticipated, there were no additional charges which we would have had from the other removal firms. I appreciate not everyone seems to have had the same positive experience but I wouldn't hesitate to use Tiger Removals again and can thoroughly recommend them to others.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Professional

Fast, efficient, professional and polite delivery men. I must not forget great price! Thank you.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

Steve, Dave and Scott were very professional and helpful. They got the job done fast and efficient. They were also so nice and friendly.
I would hire them again if I ever have to move.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Freddie and Carl

Freddie and Carl arrived early to our address. They were extremely helpful and very friendly. The furniture was old and heavy and they ensured everything was wrapped and damaged free. All the furniture and boxes were transported safely and quickly. On arrival at the new bungalow they placed everything where we required it. Two very professional and friendly removal men. I would highly recommend them and the company.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

I contacted Chris as we were relocating…

I contacted Chris as we were relocating back to Hull from Manchester and needed storage for all our furniture until the new house was ready. Chris and the team assessed the job quickly and provided me with full confidence and peace of mind that they would take care of everything allowing us to focus on work and other things for the move. On the day of removal, the team were professional, friendly and completed the job quickly. Even though we didn’t have a date for our new house Chris and the team were fully accommodating and were happy to work around us and showed full flexibility; even moving the date to help at last minute. I would absolutely 100% recommend Chris and Tigers removals to anyone across the UK...a fantastic service and a true gent!

June 28, 2025
Unprompted review
Rated 1 out of 5 stars

Wouldn’t recommend this company at all


Wouldn’t recommend this company at all! 
Their lack of communication and lack of customer service is so shocking that I’m surprised they have any good reviews. 
We booked them for a house move on 28th June this year. I had to contact them the day before to request BACs details as it said in fine print full payment had to be made before the move. I suppose this is so when they mess you around it doesn’t really matter because they already have your money! I was then advised the movers would be there at 9am. 9am comes on the day of the move and no one turned up. It got to 10am and I did not have any communication so I called them. “There has been staffing issues they are on their way. I will call you back when I know how long they will be”… another hour and a half and no one has turned up. New excuse this time “they had a job they had to finish in Leeds they will be with you soon”… an hour later “yes they are on their way they’ll be with you in the hour”. That call was around 1pm and then we received a phone call at 2pm from the actual movers that they would be with us in an hour. So they turned up at 3pm! That is a whole 6 hours after the original promised time. Turns out they had 2 jobs to do before ours so they were never going to be with us any earlier than 3pm. Because of being constantly misled about the situation we ended up with a freezer full of food that ended up in the bin and what should have been a fairly straightforward move became a nightmare. Even now I’m still chasing the company as someone told us on 28th June that we would get some of our fee refunded. We keep being told we will be getting a call back and have nothing. We are going to end up taking things further because of the distress we faced on that day. And if the company do read this… lying to and misleading customers is not the way to run a business. They since asked us to remove the review with the promise they would be in contact with us in 24hours to resolve things. That was on Friday 4th July… it’s now Monday 7th July still waiting for communication even after emailing and calling

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

This company handled my move and were brilliant

This company handled my move and were absolutely brilliant, provided a service that I’d recommend 100%.
Chris came to assess the job, 6 men, lorry and 2 vans, really good price.
Professional, courteous and respectful. The team got the job done, took the stress out of moving.
Thanks to Geoff, Gav, Liam, Scott, Dave and Tom.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Liam and Steve (Legends) 👍🏻

Liam and Steve who helped on the day for our removals were absolutely outstanding. They both took really good care of our belongings and we're some of the friendliest people you could meet. Great value at £350 which was suppose to come with a 5 tonne luton van but instead ended up with a 7.5 tonne van which was a bonus and very chuffed with. The only improvement I would ask is better communication from the head office but again, I understand the need to jump in to help with a job so all is forgiven. Worth every penny!

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant work!

We had Brett, Tom and Carl. They were brilliant, and worked so hard when it was the hottest day of the year. We had a lengthy wait for the keys, but they were absolutely fine. All the property safely delivered too 😁

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Bad management (UPDATED AND DOWNGRADED TO 1 STAR)

Initial Review (30.06.25):
The removal team were very polite and professional on the day of our move. Unfortunately, they broke our dining table. They immediately took responsibility and assured us it would be handled through their insurance. We provided the necessary documentation, including photos and the invoice, and were told the matter would be passed to their insurers.

However, the management team did not show the same level of professionalism. We were repeatedly fobbed off, and they eventually stopped responding to our calls and emails. As of 30th June, nearly four weeks after our move on 4th June, we had received no resolution. I would have given 1 star, but the removal staff were so courteous that I initially gave 2.

Updated Review (20.08.25):
Sadly, I’ve had to downgrade my rating to 1 star after multiple failed attempts to resolve the issue. My husband’s calls were ignored, and although I spoke with one of the directors, he was unable to resolve the matter due to internal disagreements.

In one of our early conversations, I was asked to remove my negative review, which I declined until the issue was resolved. After several calls, we were told the insurance wouldn’t cover a “new for old” replacement and were offered around £150 for a £500 table.

In a later conversation, the story changed: we were told the removal men claimed it was my husband's fault the table broke. At that point, it became clear we were unlikely to receive a fair resolution.

One director even said, “It was the removal men who broke the table, so why is it our problem?” I’ll leave you to interpret that statement.

After weeks of patience, we’ve given up. If you choose to use this company, I sincerely hope nothing of yours gets damaged.

June 4, 2025
Unprompted review

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