Tiki Surf Shop Reviews

236

•

4.8

Adventure Sports

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of products received, often noting they were exactly as described and even better than expected, from ski helmets to surf boots and boards. People also frequently highlight the fast and efficient delivery service, with many appreciating the quick dispatch and prompt arrival of their orders, often free of charge. The staff and customer service team are commended for being exceptionally helpful, friendly, and providing excellent advice and guidance, resolving issues quickly and professionally. Reviewers often mention the personalized approach and the team going above and beyond to assist, making the overall experience positive and leading to strong recommendations for future purchases.

What people talk about most

Product

People report positive experiences with product quality, often describing items as great quality, well-made,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and excellent customer... See more

Service

Customers consistently report positive experiences with the service, often describing it as great and high... See more

Customer service

Reviewers mention positive feedback about customer service, frequently describing it as excellent, helpful,... See more

Reviews shaping this summary

My first time shopping with Tiki Surf Shop. I ordered online and was having an issue applying a discount code. I dropped the store a message and they followed up by email with me. Kelly was particular... See more

Great advice and service as always from the guys at the Braunton store - lets hope there is some swell when i come down Friday to try the new board - that is about the only thing they cannot control... See more

Company replied

Order was dispatched and delivered quickly. No issues with order except that the price tag on one time was less than I had paid online, but after querying it with Tiki customer services, Kelly respond... See more

Great service as always. O'Neill Superfreak surf boots delivered in good time, very happy with the product. It's convenient that Tiki use Royal Mail as they are far better and more reliable than other... See more

Company details

Adventure Sports

Written by the company

Tiki Surf Co, established in the UK, is a revered name in the surfing industry, renowned for its comprehensive range of high-quality surfing gear and accessories from home grown brands to legendary brands like Volcom, Billabong, Patagonia, Vans, Santa Cruz, Yeti & many more! Founded in the early 1960s, Tiki has grown from a small surf shop in North Devon into a leading brand that embodies the surf culture and lifestyle. With a commitment to innovation and sustainability, Tiki Surf Co offers everything from surfboards, wetsuits, and clothing to accessories, catering to surfers of all levels. Their dedication to the sport and its community is evident through their support of local events and environmental initiatives. Tiki Surf Co remains a go-to destination for surf enthusiasts seeking quality, expertise, and a deep connection to the surfing heritage along with winter sports and skate gear.

Contact info

Caen Street, EX33 1AA, Braunton, United Kingdom
01271 816070
info@tikisurf.co.uk
www.tikisurf.co.uk

4.8

Excellent

236 reviews

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Hasn’t replied to negative reviews

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All reviews

(236)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Dec 8, 2024

November 18, 2024

Reply from Tiki Surf Shop

Nov 27, 2024

Thanks for the review Sally 👍🏼

Nov 23, 2024

Received quickly, great service

Very fast delivery. Great.

November 18, 2024

Reply from Tiki Surf Shop

Nov 27, 2024

Thanks for the review Alli!

Nov 14, 2024

Arrived promptly

Arrived promptly
My Bart’s hat is lovely! Very pleased

November 9, 2024

Reply from Tiki Surf Shop

Nov 15, 2024

Great news - thanks Naomi 👍🏼

Nov 11, 2024

Really helpful owner

Really helpful owner. I had a lot of questions and they guided me to the best purchase for what I needed, they could have guided me to the most expensive but they didn't. It was quick to order, high quality products and quick dispatch.
I would definitely recommend Tiki Surf Shop.

October 30, 2024

Reply from Tiki Surf Shop

Nov 15, 2024

Epic! Thanks for the review Kelley - Hope to see you again soon 👍🏼

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