My first time shopping with Tiki Surf Shop. I ordered online and was having an issue applying a discount code. I dropped the store a message and they followed up by email with me. Kelly was particular... See more
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Review summary
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Reviews shaping this summary
Great advice and service as always from the guys at the Braunton store - lets hope there is some swell when i come down Friday to try the new board - that is about the only thing they cannot control... See more
Company replied
Order was dispatched and delivered quickly. No issues with order except that the price tag on one time was less than I had paid online, but after querying it with Tiki customer services, Kelly respond... See more
Great service as always. O'Neill Superfreak surf boots delivered in good time, very happy with the product. It's convenient that Tiki use Royal Mail as they are far better and more reliable than other... See more
Company details
Written by the company
Tiki Surf Co, established in the UK, is a revered name in the surfing industry, renowned for its comprehensive range of high-quality surfing gear and accessories from home grown brands to legendary brands like Volcom, Billabong, Patagonia, Vans, Santa Cruz, Yeti & many more! Founded in the early 1960s, Tiki has grown from a small surf shop in North Devon into a leading brand that embodies the surf culture and lifestyle. With a commitment to innovation and sustainability, Tiki Surf Co offers everything from surfboards, wetsuits, and clothing to accessories, catering to surfers of all levels. Their dedication to the sport and its community is evident through their support of local events and environmental initiatives. Tiki Surf Co remains a go-to destination for surf enthusiasts seeking quality, expertise, and a deep connection to the surfing heritage along with winter sports and skate gear.
Contact info
Caen Street, EX33 1AA, Braunton, United Kingdom
- 01271 816070
- info@tikisurf.co.uk
- www.tikisurf.co.uk
4.8
Excellent
236 reviews
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Hasn’t replied to negative reviews
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Helpful store
Ordered a board online after a useful conversation with a member of Tiki staff in Braunton.
Collected the board when I visited Devon. Was able to discuss my requirements further, to ensure the board was suitable. Advice was provided regarding a leash which was fitted foc.
At the time I was delighted to leave the store holding my beautiful yellow board. At home I decided I should have purchased a protective cover for storing it in. This was ordered online from Braunton Tiki and arrived very quickly. Great bag at good price.
May 20, 2025
Reply from Tiki Surf Shop
Thank you so much for your thoughtful review!
We're really glad to hear that our team in Braunton could help guide you through your purchase and that you were happy with your new board! It's great to know the follow-up with the protective cover went smoothly too and that it arrived quickly.
We really appreciate your kind words and hope you get many great sessions out on the water with your new board! Let us know if we can help with anything else. 🏄♂️🌊
Reply from Tiki Surf Shop
Thanks for your feedback! We're glad everything went smoothly with your purchase.
Always receive excellent service from Tiki
Always receive excellent service from Tiki, both on line and in their shop. Staff are great - really friendly. On line service quick, efficient and great communication on delivery details. Great quality products. Especially love their own brand t-shirts.
May 22, 2025
Reply from Tiki Surf Shop
Thank you so much for your kind words! We're thrilled to hear you’ve had such positive experiences both online and in-store. Your support means a lot to us and we’re especially happy to hear you’re loving the Tiki t-shirts!
Helpful and patient staff
Very helpful staff at Braunton store with good advice about wetsuit fitting.
May 21, 2025
Reply from Tiki Surf Shop
Thank you for your lovely feedback! We're so glad our Braunton team could help you with your wetsuit fitting. We'll be sure to pass your kind words on to the staff, they’ll really appreciate it!
Reply from Tiki Surf Shop
Thank you for your review! We're glad to hear you were happy with the fast delivery and great price. We hope to see you again soon!
Staff are super friendly
Staff are super friendly, helpful and informative. We purchased a skateboard as a novice and they helped my son chose his board, built it and I now have a very happy 15 year old on yet another form of boarding 🤙
May 12, 2025
Reply from Tiki Surf Shop
Thanks so much for the lovely feedback! We're stoked to hear your son is enjoying his new skateboard and even more that our team could help make the experience a great one.
Reply from Tiki Surf Shop
Thanks a lot! We're so pleased to hear you’re happy with the service. Enjoy your order and hope to see you again soon!
Reply from Tiki Surf Shop
Thanks so much for the lovely feedback! We're delighted to hear you're happy with your purchase and the service. Enjoy!
Amazing customer service and always…
Amazing customer service and always love the range of product Tiki have :)
May 8, 2025
Reply from Tiki Surf Shop
Thank you so much! We're really happy to hear you’ve had a great experience with our team and love the range. We appreciate the support!
Happy with my purchase and delivery
April 29, 2025
Reply from Tiki Surf Shop
Thanks for your feedback! We're really pleased to hear you're happy with your purchase and the delivery. Enjoy!
Reply from Tiki Surf Shop
Thanks for the great feedback! We're glad to hear the shorts met your expectations and look just as expected.
Staff were really helpful and the zepha…
Staff were really helpful and the zepha 2 is THE best wetsuit in the market.
April 24, 2025
Reply from Tiki Surf Shop
Thanks a lot for the kind words! We’re thrilled to hear you’re loving the Zepha2 — and we’ll be sure to pass your compliments on to the team!
Great new stuff
April 26, 2025
Reply from Tiki Surf Shop
Thanks so much! We're glad you're enjoying the new gear — plenty more exciting stuff on the way!
Reply from Tiki Surf Shop
Thanks for the great feedback! We're really happy to hear you’re pleased with both the products and our communication. We appreciate your support!
Reply from Tiki Surf Shop
Hi Miguel. I'm sorry, we currently only offer free returns in store and on Tiki wetsuits online, unless it was a mistake on our part or manufacturing. If you let me know the reason for your return? I can see if you would be valid for having this refunded as per our Terms and Conditions.
Matt
Reply from Tiki Surf Shop
Hey Jacqui. Thanks for the kind review, we appreciate it.
Love Tiki
Love Tiki, great choice of own brand and we’ll know international brands.
Good knowledge on boards and wetsuits. Will always come back
April 24, 2025
Reply from Tiki Surf Shop
Thank you for the fantastic feedback! We're so glad to hear you love Tiki and appreciate the mix of our own brand with well-known international names. It’s great to know our team’s knowledge on boards and wetsuits stands out — we’ll always be here when you’re ready to come back. See you again soon!
Great service from Rosey and Kraz at Braunton
Have bought tons of stuff over the years from Braunton store mostly because they’ve always been a pleasure to deal with. This time round we bought a new surfboard for my daughter. Was able to trial the board for a day before buying which was huge bonus. All the help and advice from ROSEY And KRAZ in the store was really appreciated. Really friendly and a pleasure to deal with. Thank you.
April 23, 2025
Reply from Tiki Surf Shop
Thank you so much for your lovely feedback! We're thrilled to hear you've had such consistently great experiences at our Braunton store. Rosey and Kraz will be so pleased to know their help and advice made a difference — especially with such an exciting purchase for your daughter! Being able to trial the board first is definitely a bonus, and we're glad it helped in making the right choice. Thanks again for your continued support — we really appreciate it!
Happy customer
Went on the site and bought the goods
The delivery was very quick
The packing made the goods safe
All very good and I am happy
Will buy again in the future
April 22, 2025
Reply from Tiki Surf Shop
Thanks so much for your kind words! We're really pleased to hear everything went smoothly — from ordering to delivery — and that you're happy with your purchase. We look forward to seeing you again in the future!
Great item super value quick delivery
April 21, 2025
Reply from Tiki Surf Shop
Thanks so much for the great feedback! We're really glad you’re happy with the item, the value, and the speedy delivery. Appreciate your support!
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