Tiles360 Reviews 

176
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

quick delivery liked getting a sample. Tiles lovely quality but tiler had problem pattern matching as slight difference. But they look really really great

Rated 3 out of 5 stars

I ordered two packs of tiles to re-tile a downstairs toilet. The delivery was quick but unfortunately tiles of the correct pattern but wrong colour were sent. Consequently, I cancelled the order rathe... See more

Rated 2 out of 5 stars

The tiles look great quality but they only send a section of the tile, so it is very difficult to assess if it would look right in the space. I realise these are sent for free, but it would h... See more

Rated 5 out of 5 stars

Very quick delivery. My order was dealt with immediately. The tiles are of good quality and although I am not going to purchase any tiles now I probably will in the future as they are very reasonable.... See more

Company details

  1. Tile Store
  2. Home Improvement Store

Written by the company

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

176 reviews

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No recent history of asking for reviews

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4.4

All reviews

(176)

156 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pet friendly

I have had the tiles laid and they look amazing! Im over the moon with them. I have pets and so needed something "pet friendly". I was kept well informed of the delivery date and time which was helpful being as I ordered 35 boxes of tiles which were left kerbside so needed time to get them onto my property. I am so happy I ordered more of the same for the adjoining rooms 😊❤️

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely tiles arrived safely

Lovely tiles arrived safely, obviously remember if you are buying a relatively small quantity the delivery charge adds £10 a metre to the price ! But aside from that very pleased with tiles.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

First class.

Brilliant ,any tile ive required they have sent,first class and when ive made my mind up I will truly buy from them. 🤩

June 14, 2026
Unprompted review
Rated 3 out of 5 stars

Wrong tiles sent

I ordered two packs of tiles to re-tile a downstairs toilet. The delivery was quick but unfortunately tiles of the correct pattern but wrong colour were sent. Consequently, I cancelled the order rather than wait for the correct ones to be supplied. I have been refunded in full. Who knows, I might consider Tiles360 in the future if another tiling job comes up?

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with my tile choice

Very pleased with my tile choice, samples I'd chosen delivered very quickly and once I'd decided, they delivered within a few days. Decorator in the process of laying them now and looking just as I'd imagined.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Tiles360 we're great to deal with

Tiles360 we're great to deal with. Love the tiles and im very happy with them.

The first delivery company however we're awful. Tiles360 customer help team were great and sorted the delivery issue straight away

June 5, 2026
Unprompted review
Rated 4 out of 5 stars

Arrived promptly and the delivery…

Arrived promptly and the delivery driver brought them all the way down our long drive to the door.
Really pleased with the tiles however two were broken. Thankfully we can still use the larger pieces.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great web site

Great web site. Wide range of products. Found what I wanted. Love the samples made choice and ordered. Delivered quickly.
They being installed now.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery, no dramas

All tiles were delivered when promised and none of them were damaged. We had a bad experience with a different tile company where most of our order was damaged beyond use so it was a huge relief when Tiles360 did exactly what they promised with no drama.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

We made a genuine mistake

We made a genuine mistake. Both my husband and I bought the tiles not knowing the other had. Tiles360 very unhelpful about returns from london. Costing a lot.

Won't use them again because of unhelpful when we needed it

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great match with existing wall tiles

Very pleased with this metro style tile. I’m renovating my bathroom and needed to match replacement tiles to the existing wall tiles. The original supplier has increased the size of their stock tile but your tile is a very close match and it’s difficult to spot the difference!

May 21, 2026
Unprompted review
Rated 3 out of 5 stars

Too many broken

Tiles were good quality but good job I ordered an extra pack because if you added up the ones that were broken in each pack, it added up to a whole pack of 6!

May 19, 2026
Unprompted review

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