The website doesnt load, even extensive googling doesnt help find any form of contact for the uk, its driving me insane as a client wants to use this product but i cant price a product i cant find any... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As a professional landscape gardener, and preferred installer I've used Timbertechs' products on a variety of projects. The boards are of great quality and really sturdy, and really look great when in... See more
The worst company I've ever dealt with. Delayed all responses, agreed an exchange with agreed return costs to retract it, then hike the prices up by 400% then two weeks later to say your return pe... See more
Company replied
A few hiccups with order but nothing major overall I'm very happy with TimberTech. Fantastic product my decking area looks spectacular. Highly recommend TimberTech products avoid cheap counterparts as... See more
Company replied
Company details
Written by the company
TimberTech UK specialise in high-performance composite decking that requires significantly less maintenance than traditional timber boards. We also supply glass balustrades and composite railing systems to add that perfect finishing touch to our decks.
Contact info
4 Hadfield Court, Hadfield Road, CF11 8AQ, Cardiff, United Kingdom
- 029 2080 3756
- info@timbertechuk.co.uk
- www.timbertechuk.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional customer service & quality product
Exceptional customer service from Fraser & Ruth.
The products are excellent, the sales team are even better.
Highly recommended.

Reply from TimberTech UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







