TimberTech UK Reviews 41

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The website doesnt load, even extensive googling doesnt help find any form of contact for the uk, its driving me insane as a client wants to use this product but i cant price a product i cant find any... See more

Rated 5 out of 5 stars

As a professional landscape gardener, and preferred installer I've used Timbertechs' products on a variety of projects. The boards are of great quality and really sturdy, and really look great when in... See more

Rated 1 out of 5 stars

The worst company I've ever dealt with. Delayed all responses, agreed an exchange with agreed return costs to retract it, then hike the prices up by 400% then two weeks later to say your return pe... See more

Company replied

Rated 4 out of 5 stars

A few hiccups with order but nothing major overall I'm very happy with TimberTech. Fantastic product my decking area looks spectacular. Highly recommend TimberTech products avoid cheap counterparts as... See more

Company replied

Company details

  1. Garden Center
  2. Flooring Contractor

Written by the company

TimberTech UK specialise in high-performance composite decking that requires significantly less maintenance than traditional timber boards. We also supply glass balustrades and composite railing systems to add that perfect finishing touch to our decks.


Contact info

3.0

Average

TrustScore 3 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional customer service & quality product

Exceptional customer service from Fraser & Ruth.
The products are excellent, the sales team are even better.
Highly recommended.

January 28, 2019
Unprompted review
TimberTech UK logo

Reply from TimberTech UK

Dear Mrs Humphries
Thank you for taking time to send us such a lovely review. We have passed your comments onto Fraser and Ruth, who are delighted with the positive feedback received. Thank you for recommending TimberTech products and we hope that you enjoy your new deck for many years to come.
Kind regards
The Greensquares Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look