Just want to say big Thank you for Timberulove to sorting out order in no time. We been letting down with our previous supplier - after long search and lots of phone calls we come across Timberulo... See more
Company replied
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See what reviewers are saying
We selected Timberulove after a neighbour had bought very nice looking larch boarding from them. We wanted something different and Timberulove were helpful providing samples. Delivery was fine (mana... See more
Honesty + Actions versus Words is the main moto of the company. I usually don't leave reviews but I believe that some good and right actions require mentioning: I had a small order so the flat d... See more
Ordered some siberian Larch rainscreen. Delivery was slightly delayed due to current demand, but that was almost expected. There were a small number of boards delivered that were sub standard qualit... See more
Company details
Contact info
Manor Farm, , LN35AT , Buslingthorpe , United Kingdom
- 01522434143
- info@timberulove.co.uk
- www.timberulove.co.uk
4.7
Excellent
115 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Placed order 4th of June( after I give…
Placed order 4th of June( after I give them my post code and confirmed delivery) spouse to be delivered end of June and nothing happened, after chased I have another delivery date and no delivery again, so I chased them again and spouse to be delivered 8th of August, 10th of August order was cancelled and few days later I get my money back. Completely waste of time I would never recommended this company, terrible experience.
August 20, 2020
Unprompted review
Terrible!
I placed an order on the 26/06 that finally arrived on the 30/07 and was completely wrong! I raised this with the delivery team, but they didn't care. Raised the issue of the incorrect order with the seller, didn't hear back. Chased again, promised the order will be collected and a refund in 1-2 days. Didn't hear back, chased again, finally 2 weeks later the wood is collected. Guess what... no refund. Now chasing again. In every possible way, everything this company has done is wrong. Expect poor service, expect to chase, expect poor communication, expect the person to be refunding your money to be on holiday and expect to be writing a negative review at the end. In the process of trying to reclaim my money via the bank.
August 19, 2020
Unprompted review
I have had an order with timberulove…
I have had an order with timberulove they were very professional and bend over backwards to accommodate my needs. The team was at the other end of the phone if I had any questions they would work quick to answer them for my delivery was bang on time they give me the date and it came on the day they stated the delivery team was very professional on the day of delivery they delivery team was very polite and left the timber where I asked them to.
I would recommend this company to anyone in need of Siberian larch timber the price was great and overall I will be using them again in the future after receiving such a great experience with them thank you timberulove and the team for everything you have done for me in my order
Regards
July 29, 2020
Unprompted review
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