Very bad network complaint system Very poor
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My internet not working red light blinking in router. I have raised complaint but no response from timble. There are not any customer support are active. Only sales team are active for making full... See more
Company replied
Bahut hi bakwas services hai timbl broadband ki..I am getting lot of frustrated after getting it..multiple time internet not working for whole day..customer care also bad, koi bhi response nh deta hai... See more
Company replied
India's Worst ISP, a bunch of crooks, Rais the salesman, Manish the manager, Scammer Kavita. This bunch of Fraudsters doesn't answer the phone calls once you take the connection. Pathetic customer ser... See more
Company replied
Company details
Written by the company
RI Networks Pvt Ltd holds a national category 'A' ISP license for internet services. The services are provided under the brandname – timbl. The services are provided under following key segments: •Broadband services (10 Mbps and higher speeds) for Ho...
Contact info
Udyog Vihar Phase 5, 120016, Gurgaon, India
- donotreply@timbl.co.in
- www.timbl.co.in
2.3
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
worst services
I should say I have never seen this irresponsible service partners and employees working over there are non empathetic , I am raising my issue from last 10 days but unable to get a revert call for my issue. first of all no services provided amount has been taken and now not refunding and not even giving me assistance . highly non recommendable .
February 17, 2026
Unprompted review
Reply from timbl Broadband
Dear Srishti,
We sincerely apologize for the inconvenience you experienced with Timbl services.
At the moment, we are unable to locate your Timbl account details. We request you to please use our Customer Service App or the Support section on the Timbl website to report an ongoing issue or raise a new complaint. Alternatively, you may share your registered mobile number or Customer ID so that we can contact you and assist in resolving the matter promptly.
If you are not satisfied with the resolution provided for any ticket, you may escalate the issue to our Appellate Officer by visiting: www.timbl.co.in/appellateofficer
Team Timbl
Very bad network complaint system Very…
Very bad network complaint system Very poor
January 31, 2026
Unprompted review
Reply from timbl Broadband
Dear Jitender,
We sincerely apologize for the inconvenience you experienced with Timbl services.
At the moment, we are unable to locate your Timbl account details. We request you to please use our Customer Service App or the Support section on the Timbl website to report an ongoing issue or raise a new complaint. Alternatively, you may share your registered mobile number or Customer ID so that we can contact you and assist in resolving the matter promptly.
If you are not satisfied with the resolution provided for any ticket, you may escalate the issue to our Appellate Officer by visiting: www.timbl.co.in/appellateofficer
Team Timbl
Excellent internet service provider
Excellent internet service provider
January 21, 2026
Unprompted review
Reply from timbl Broadband
Dear Raghubir,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Good Internet Timbl budget Plan
January 20, 2026
Unprompted review
Reply from timbl Broadband
Dear Suraj,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Superb experience with timble
Superb experience with timble. Timble service provider pallavi help me.
January 17, 2026
Unprompted review
Reply from timbl Broadband
Dear Dharmesh,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Just sometimes have some technical…
Just sometimes have some technical issues & upload speed is slow whenever you upload any file to any website otherwise internet speed is good have also good amount of discount
January 4, 2026
Unprompted review
Reply from timbl Broadband
Dear Customer,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Having great experience.Customer care…
Having great experience.Customer care support is very cooperative
January 5, 2026
Unprompted review
Reply from timbl Broadband
Dear Meenu,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Reply from timbl Broadband
Dear Umesh,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Field team and customer support is…
Field team and customer support is doing excellent job for resolving the customer issues on time..Good job very impressive.
January 3, 2026
Unprompted review
Reply from timbl Broadband
Dear Ravi,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Excellent service and Very Good…
Excellent service and Very Good Broadband speed with nominal price.
Service teams are very supportive 👏
December 25, 2025
Unprompted review
Reply from timbl Broadband
Dear Manoj,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Reply from timbl Broadband
Dear Vinod,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
World ki sb se gatiya or third class…
World ki sb se gatiya or third class service h es company ki mene conacation lea tha 3 month ho gae h aaj tk 100 baar camplent kr chuka hu koi solution nhi hua na hi koi senior se baat krwa ta h ,na y log jsa bol te h vsa hota h sb bavkas h sb se bekar service h en ki baato me koi na aaae sb kuch fake h
December 25, 2025
Unprompted review
Reply from timbl Broadband
Dear Mukesh,
We apologize for the inconvenience caused by the Timbl Services.
We have forwarded your complaint to the relevant department. Kindly request you to please attend the call or click the chat link if you receive it from Timbl.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Reply from timbl Broadband
Dear Nandu,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Worst internet service provider
Worst internet service provider, Worst customer service I got trapped in 9 month plan. It was the worst decision I made in years Customer care make fake promise every day, speed provided vs advertisement has a 10: 1 ratio Fake promises of repairs every day. Connection drops multiple times every day.
December 1, 2025
Unprompted review
Reply from timbl Broadband
Dear Puneet,
We sincerely apologize for the inconvenience you experienced with Timbl services.
At the moment, we are unable to locate your Timbl account details. We request you to please use our Customer Service App or the Support section on the Timbl website to report an ongoing issue or raise a new complaint. Alternatively, you may share your registered mobile number or Customer ID so that we can contact you and assist in resolving the matter promptly.
If you are not satisfied with the resolution provided for any ticket, you may escalate the issue to our Appellate Officer by visiting: www.timbl.co.in/appellateofficer
Team Timbl
Reply from timbl Broadband
Dear Ankita,
We sincerely apologize for the inconvenience you experienced with Timbl services.
At the moment, we are unable to locate your Timbl account details. We request you to please use our Customer Service App or the Support section on the Timbl website to report an ongoing issue or raise a new complaint. Alternatively, you may share your registered mobile number or Customer ID so that we can contact you and assist in resolving the matter promptly.
If you are not satisfied with the resolution provided for any ticket, you may escalate the issue to our Appellate Officer by visiting: www.timbl.co.in/appellateofficer
Team Timbl
Pathetic service
Pathetic service, got a new connection 5 days back, and it's not working from the the first day itself. Customer care service is pathetic, getting no response for last 5 days. I am just stuck by paying my money.
It's advisable, pls do not get caught in this fraud.
Updating after 20 days,
It's been 20 days, when I asked them to discontinue and refund, they took the router but no refund till date.
December 10, 2025
Unprompted review
Reply from timbl Broadband
Dear Pankaj,
We apologize for the inconvenience caused by the Timbl Services.
We have forwarded your complaint to the relevant department. Kindly request you to please attend the call or click the chat link if you receive it from Timbl.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Company as well as employee is a fraud…
Company as well as employee is a fraud he said yes to all when the met the target but after that Company o its employee turn. It back with their words
December 2, 2025
Unprompted review
Reply from timbl Broadband
Dear Customer,
We sincerely apologize for the inconvenience you experienced with Timbl services.
At the moment, we are unable to locate your Timbl account details. We request you to please use our Customer Service App or the Support section on the Timbl website to report an ongoing issue or raise a new complaint. Alternatively, you may share your registered mobile number or Customer ID so that we can contact you and assist in resolving the matter promptly.
If you are not satisfied with the resolution provided for any ticket, you may escalate the issue to our Appellate Officer by visiting: www.timbl.co.in/appellateofficer
Team Timbl
Zehar pi lena lekin Timbl mt lgwana
Customer ID 2107151
Already raised the issue to appellate authority multiple times but no resolution from them too.
I have been using Timbl internet and the experience has been extremely frustrating. The connection frequently stops working without any reason. Whenever I try to reach customer care, I never get connected to an agent – not even once. Their support system is useless.
Even if you raise a complaint, the resolution takes 3–4 days, and sometimes even a week. How is a customer supposed to manage without internet for so long? Totally unprofessional and unreliable service.
I strongly do not recommend Timbl to anyone. Very bad experience overall.
November 27, 2025
Unprompted review
Reply from timbl Broadband
Dear Shivam,
We sincerely apologize for the inconvenience you experienced with Timbl services.
At the moment, we are unable to locate your Timbl account details. We request you to please use our Customer Service App or the Support section on the Timbl website to report an ongoing issue or raise a new complaint. Alternatively, you may share your registered mobile number or Customer ID so that we can contact you and assist in resolving the matter promptly.
If you are not satisfied with the resolution provided for any ticket, you may escalate the issue to our Appellate Officer by visiting: www.timbl.co.in/appellateofficer
Team Timbl
very poor broad band service every day…
very poor broad band service every day once or twice a day, the internet stops working, no response from customer service ever. never even a call back. strongly recommend not using their broadband
November 25, 2025
Unprompted review
Reply from timbl Broadband
Dear Aman,
We sincerely apologize for the inconvenience you experienced with Timbl services.
At the moment, we are unable to locate your Timbl account details. We request you to please use our Customer Service App or the Support section on the Timbl website to report an ongoing issue or raise a new complaint. Alternatively, you may share your registered mobile number or Customer ID so that we can contact you and assist in resolving the matter promptly.
If you are not satisfied with the resolution provided for any ticket, you may escalate the issue to our Appellate Officer by visiting: www.timbl.co.in/appellateofficer
Team Timbl
worst service
worst service. there is no internet since 30 oct 2025 to 8 Nov 2025. after that internet is available but speed is less than 1mbps. what bullshit. if you go to support page and want to do complain, the message showing "service in your area is down, it will resolve in 4 hours" madarc...do ke 4 ghante poore nahi ho paye hain 20 din se. na hi koi phone uthata hai. kya kiya jaaye inka.
November 19, 2025
Unprompted review
Reply from timbl Broadband
Dear Rudransh,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.