Very bad network complaint system Very poor
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My internet not working red light blinking in router. I have raised complaint but no response from timble. There are not any customer support are active. Only sales team are active for making full... See more
Company replied
Bahut hi bakwas services hai timbl broadband ki..I am getting lot of frustrated after getting it..multiple time internet not working for whole day..customer care also bad, koi bhi response nh deta hai... See more
Company replied
India's Worst ISP, a bunch of crooks, Rais the salesman, Manish the manager, Scammer Kavita. This bunch of Fraudsters doesn't answer the phone calls once you take the connection. Pathetic customer ser... See more
Company replied
Company details
Written by the company
RI Networks Pvt Ltd holds a national category 'A' ISP license for internet services. The services are provided under the brandname – timbl. The services are provided under following key segments: •Broadband services (10 Mbps and higher speeds) for Ho...
Contact info
Udyog Vihar Phase 5, 120016, Gurgaon, India
- donotreply@timbl.co.in
- www.timbl.co.in
2.3
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst internet service ever used
Worst internet service ever used, pathetic customer service support, no one respond on complaints, my internet not working from last 15 days, but I have no idea how can I contact, whenever call on number it doesnt directed to executive
November 15, 2025
Unprompted review
Reply from timbl Broadband
Dear Nitin,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
2102759
Customer ID - 2102759
Timble Broadband has to be one of the most unprofessional service providers I’ve ever dealt with. My internet has not been working for the last 10 days, and despite raising multiple complaints, no one bothers to respond. Their customer care is a joke—calls go unanswered, automated systems keep looping, and not a single real person ever gets back.
I even emailed the company, hoping someone at least at the top level would care, but no reply at all. Clearly, from bottom to top, the entire system is built on ignoring customers.
If you’re a working professional or rely on stable internet, do yourself a favour and stay far away from Timble Broadband. They don’t deserve a single paying customer with this level of irresponsible, pathetic service.
November 14, 2025
Unprompted review
Reply from timbl Broadband
Dear Ashish,
We apologize for the inconvenience caused by the Timbl Services.
We have forwarded your complaint to the relevant department. Kindly request you to please attend the call or click the chat link if you receive it from Timbl.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
My customer id is 2042652 and I am…
My customer id is 2042652 and I am facing network problem since October 2025.
I had complaints alot to the timbl service provider but after few days no one attending the call and I can't even do complane on the app since it is also not working.
What can I do, I think going to the consumer court.
October 28, 2025
Unprompted review
Reply from timbl Broadband
Dear Harish,
We apologize for the inconvenience caused by the Timbl Services.
We have forwarded your complaint to the relevant department. Kindly request you to please attend the call or click the chat link if you receive it from Timbl.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Timbl is fraud company there wifi most…
Timbl is fraud company there wifi most of the time get connectivity problem no internet showing lots of problems are there in the wifi. My Wifi is not working from 2 weeks(14 days) they don't respond to any type of complaint and last there salesperson is very rude person he has a very very rude behaviour and he doesn't know anything about the Wifi. This is a total fraud. I want my problem to be solved. If it is not I will go consumer court and I will apply an case on the Timbl Company as by doing fraud with customers.
November 11, 2025
Unprompted review
Reply from timbl Broadband
Dear Meenu,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Service quality from Timble has been…
Service quality from Timble has been consistently disappointing. The network fails multiple times a day, and even when it works, the speed is far below the commitment given at the time of installation. What makes the experience even worse is that the support team keeps closing raised tickets automatically without taking any confirmation from the customer. This shows a complete lack of responsibility and zero concern for customer issues.
In simple words, the money paid for this service feels completely wasted. Such poor handling of basic service and customer support is unacceptable. I strongly request everyone to think twice before choosing Timble. Please opt for a more reliable and reputed provider if you want stable and trustworthy Wi-Fi service.
Timble id-2094760
November 10, 2025
Unprompted review
Reply from timbl Broadband
Dear Manoj,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Worst experience ever
November 7, 2025
Unprompted review
Reply from timbl Broadband
Dear Palak,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
I am frustrated now
I am frustrated now. Every morning when I wake up, there is no connectivity in bakwas timbl network. Why do you guys have bad temperament of not to give service after receiving money from customers.
Please be cautious for this broadband service. They are really look like a fraud.
This is reply... My account no is 2104515. Till today there is no connectivity. I paid for 12+4 month plan, is a blunder. Should I go to consumer court or not?
November 4, 2025
Unprompted review
Reply from timbl Broadband
Dear Kuru,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Worst wifi ever it is not even…
Worst wifi ever it is not even working.🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮. Team is not picking phone🤮🤮🤮🤮🤮🤮🤮🤮.Dhang se conversation bhi nahi karte . Please koi mat lagvana fraud hai ye log🤮🤮🤮🤮🤮🤮🤮🤮🤮
Local wifi are more better than this , worst service I had ever seen
I will prefer please not apply for this wifi
Customer care is not picking phone
Roj Roj wifi ka connection off ho jata hai
Money is totally wasted🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮☹️☹️☹️☹️, very bad experience
November 2, 2025
Unprompted review
Reply from timbl Broadband
Dear Aditya,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Very poor customer services as there is…
Very poor customer services as there is a network issues facing since last two days but not even your reps are ready to address the issue or attend the call… very very poor and very sad to say
October 31, 2025
Unprompted review
Reply from timbl Broadband
Dear Raghu,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
The internet connection consistently…
The internet connection consistently experiences instability, with approximately 20 out of 30 days exhibiting service disruptions. This level of unreliability is unacceptable for a broadband provider.
October 31, 2025
Unprompted review
Reply from timbl Broadband
Dear Madhur,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Reply from timbl Broadband
Dear Sourabh,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
internet speed is very good
October 27, 2025
Unprompted review
Reply from timbl Broadband
Dear Kashish,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Very bad service
Very bad service, last four days no internet connection.several times contect to customer care but replied technician allocated will rectify by 3.30 pm. But no one came .this happens from last three days. I recommend no one install timble services.
October 19, 2025
Unprompted review
India's Worst ISP
India's Worst ISP, a bunch of crooks, Rais the salesman, Manish the manager, Scammer Kavita. This bunch of Fraudsters doesn't answer the phone calls once you take the connection. Pathetic customer service centre. Total waste of Money. I would not recommend anyone this Worst broadband.
October 18, 2025
Unprompted review
Reply from timbl Broadband
Dear Ajit,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Bhaiyo is timble walo ko koi bata do…
Bhaiyo is timble walo ko koi bata do unka divice le jaye warna unhone mere se 750 ka security deposit liya tha wo bhi wapas kare or apna device le jaye warna me inka divice bach dunga 900 me koi le raha hai sale itne kaam chor 1 week ho gya abhi Tak inhone connection ko disconnect nhi kiya hai koi inka internet mat lagwana
October 15, 2025
Unprompted review
Worst wifi ticket has not been closed…
Worst wifi ticket has not been closed from last 15 days people do not pick call.
Guys do not take this service i repeat do not.
Cust id :2105610
October 5, 2025
Unprompted review
Reply from timbl Broadband
Dear Abhishek,
We apologize for the inconvenience caused by the Timbl Services.
We have forwarded your complaint to the relevant department. Kindly request you to please attend the call or click the chat link if you receive it from Timbl.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Salary
Hey
You people should be ashamed, you get work done for the whole month and don't pay.
I spent around Rs 6000 on petrol within a month.
and ₹500 worth of Gond
and my efforts
It's been a whole month since I've been asking for my salary but no one is listening.
Isn't it the company's duty to pay my salary?
If pyou have shame in your eyes, give me my salary.
Human Resources Poonam Madam is not even picking up my phone, I have been calling her for a long time, I did not leave the job on my own will, Akash ji had said that Monu, we will not be able to continue you now. am also attaching a screenshot of the message.
While working in the sun, my health also deteriorated
Poonam madam did not pick up the call even today.
Answer my questions why are you not paying my salary
7838271488 my no.
August 31, 2025
Unprompted review
Reply from timbl Broadband
Dear Monu,
We understand your concern, Please allow us some time to investigate the matter internally.
We are reviewing the details and will get back to you shortly with an update. Thank you for your patience.
Regards,
Team Timbl
Great work 👍
September 19, 2025
Unprompted review
Reply from timbl Broadband
Dear Sahity,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Good for nature,Nice 👍
September 18, 2025
Unprompted review
Reply from timbl Broadband
Dear Prince,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Timbl offers great value for money…
Timbl offers great value for money providing excellent service at a reasonable price.
September 19, 2025
Unprompted review
Reply from timbl Broadband
Dear Vishakha,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.