Sam and his colleagues are just like the showroom itself - warm and welcoming. Sam certainly went above and beyond by responding to questions swiftly and efficiently, even over the weekend…because h... See more
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Review summary
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Reviews shaping this summary
The friendliness and customer service provided by Thomas Payne at the Tottenham Court Road branch was first class, he has been super helpful and attentive right through the process. We have now taken... See more
Company replied
Where to start. What an incredible and inspiring showroom at Tottenham Court Road. So much to look at. The staff are all so friendly and knowledgeable of the products. Special thanks to Keelin for sor... See more
Company replied
I visited the Kings Road store to look for some furniture for my new flat. I met the charming Rachel who really knows her products. Rachel very quickly found my style and was very knowledgeable abou... See more
Company replied
Company details
- Furniture Store
- Decoration and Interior Design Store
- Furniture Manufacturer
- Lighting Store
- Sofa Store
- Store
Written by the company
The story of Timothy Oulton started back in 1976 with an antiques shop owned by Tim's father. As it turned out, Tim had inherited his father's eye for beauty and detail. His innate ability to see artistic value and the essence of perfection in a product's design became the starting point for everything new. Today, that legacy of creativity continues with Tim's son Oli. "We're not purely a design company per se, it's more than that, it's about the craftsmanship, the materials, the story." Tim Oulton www.timothyoulton.com
Contact our specialist Ambassadors to arrange for a Virtual Gallery Appointment from anywhere in the world or for swatches to be sent out to you upon request.
Written by the company
- https://www.timothyoulton.com/studio/apollo
- Book an appointment to view and experience our Apollo Capsule, Made to Order and delivered across the world.
Book a Gallery Appointment today at the Bluebird Flagship
Swatches, Lookbooks and Tearsheets all available upon request
Our Studio pieces such as Apollo, the yellow Submarine Aquarium and Modular Bars are all available to be viewed privately upon request.
Contact info
350 Kings Road, SW3 5UU, London, United Kingdom
- 0203 150 2024
- bluebird@timothyoulton.com
- www.timothyoulton.com
NEW COLLECTION 2026
A company with genuinely interesting products
A company with genuinely interesting, well-designed pieces that stand out from the usual options. The ordering process was very smooth, with great responsive service - thanks Olivia. Looking forward to receiving the product.
January 22, 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Ted,
Thank you for this wonderful review, its brilliant to hear you love our style and quality! And we are thrilled to read of the service you received from Olivia. We hope to continue contributing to your beautiful home in the year ahead!
Please do not hesitate to reach out if we can be of any further assistance in the meantime. Thank you!
Warm regards,
Chloe
Timothy Oulton
Excellent Customer Service
Excellent customer service from Timothy Oulton Client Services. Rachael was friendly, knowledgeable, and incredibly patient. she quickly understood what I was trying to achieve and made the whole process easy and very enjoyable; the room looks totally amazing. Special thank you, Rachael!
January 22, 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Lorraine,
Thank you for this wonderful review, we greatly appreciate your kind feedback about Racahel, it is so great to hear. We are so pleased to read of your loyal custom, it means a tremendous amount to us. We very much look forward to hosting you again soon,
Please do not hesitate to reach out if we can be of any further assistance in the meantime. Thank you!
Warm regards,
Chloe
Timothy Oulton
A beautiful showroom and truly exceptional service
Yesterday, we visited the Timothy Oulton showroom on Tottenham Court Road and had a genuinely lovely experience. The showroom is inspiring, the pieces are beautifully crafted and the overall atmosphere is effortlessly premium. However, what stood out most was the service: warm, attentive and highly knowledgeable with great taste, and without any pressure. We felt really well looked after from start to finish. We highly recommend it and will definitely be back.
January 19, 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Marcus,
Thank you for this wonderful review, we greatly appreciate your kind feedback! We are so pleased to read of your experience with the team at Tottenham Court Roadand very much look forward to sharing your kind words with them.
Please do not hesitate to reach out if we can be of any further assistance. Thank you,
Warm regards,
Chloe
Timothy Oulton
We called into Timothy Oulton on
We called into Timothy Oulton on the Kings Road on a rainy January Thursday afternoon. We spoke to Rachael who was incredibly helpful during our visit and also on the phone afterwards with providing measurements and information that I needed. Excellent customer service, thank you Rachael.
January 15, 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Caroline,
Thank you for this wonderful review, we greatly appreciate your kind feedback! We are so pleased to read of your experience with the wonderful Rachael at Bluebird, and very much look forward to sharing your kind words with her!
Please do not hesitate to reach out if we can be of any further assistance. Thank you!
Warm regards,
Chloe
Timothy Oulton
Sam was incredible and helped us from…
Sam was incredible and helped us from beginning til end to replace our part.
January 20, 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Alex,
This is wonderful to hear! Thank you for your generous feedback. We're so pleased to hear you had a such a dazzling experience, and we are delighted you had great service from Sam!
We look forward to hosting you soon, please do reach out anytime should you have any enquiries.
Warm regards,
Chloe
Timothy Oulton
Extremely helpful sales staff
Extremely helpful sales staff made this purchase very straightforward.
January 17, 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Vicky,
Thank you for this wonderful review, we greatly appreciate your kind feedback! We are so pleased to read of your experience and very much look forward to sharing your kind words with Sam!
Please do not hesitate to reach out if we can be of any further assistance. Thank you!
Warm regards,
Chloe
Timothy Oulton
I called Timothy Oulton recently to get…
I called Timothy Oulton recently to get some more information, was dealt with by a woman called Rachel. She was so knowledgeable and really covered my questions and ensured I was armed with the right information, I look forward to working with her again.
December 23, 2025
Unprompted review
Reply from Timothy Oulton UK
Dear Sophie,
Thank you for this wonderful review, we greatly appreciate your kind feedback! We are so pleased to read of your experience with Rachael and we very much look forward to sharing your kind words with her!
Please do not hesitate to reach out if we can be of any further assistance. Thank you!
Warm regards,
Chloe
Timothy Oulton
Rachael - professional, efficient and delightful.
Rachael was a legend from beginning to end, as I bought 2 manor chairs remotely from another country. Polite, professional and absolutely delightful. Fast, efficient and beyond all, happy and cheerful with every question I had and every requirement I needed. A pleasure to have meet.
January 8, 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Emma,
Thank you for this wonderful review, we greatly appreciate your kind feedback about Rachael, its so great to hear. We are so pleased to read of your loyal custom, it means a tremendous amount to us. We very much look forward to hosting you again soon,
Please do not hesitate to reach out if we can be of any further assistance in the meantime. Thank you!
Warm regards,
Chloe
Timothy Oulton
The place the staff make a visit a…
The place the staff make a visit a wonderful experience. So many incredible ideas !! When visiting London a must place to come.
January 15, 2026
Unprompted review
Reply from Timothy Oulton UK
Hi there,
Thank you for this wonderful review, we greatly appreciate your kind feedback! We are so pleased to read of your experience with Rachael and the Bluebird team and very much look forward to sharing your kind words with them!
Please do not hesitate to reach out if we can be of any further assistance. Thank you!
Warm regards,
Chloe
Timothy Oulton
Simply superb
Simply superb. Genuinely good service, great advice and fabulous furniture - thank you Chloe for making it all so easy.
January 7, 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Peter,
This is wonderful to hear! Thank you for your generous feedback. We're so pleased to hear you had great advice and service with Chloe and we are delighted you found the experience so easy.
We look forward to hosting you again soon, please do reach out anytime should you have any enquiries.
Warm regards,
Thomas
Timothy Oulton
Excellent Service
The customer service was excellent and my assistant was so friendly and she couldn’t be any more obliging. The whole process of me sitting on the Sofa to efficiently being emailed the Sofa details etc and paying was so swift and seamless. I would definitely recommend Timothy Oulton.
January 10, 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Victoria,
Thank you for your wonderful review, it is so fabulous to hear of your experience with Harriett and we cant wait to share your review with her!
We hope to host you again very soon and in the meantime please do let us know if we can assist you with anything.
Warm regards,
Chloe
Timothy Oulton
Excellent company and Sam the manager…
Excellent company and Sam the manager goes the extra mile customer service is amazing.
January 10, 2026
Unprompted review
Reply from Timothy Oulton UK
Dear David,
Thank you for your kind review, it is great to hear of your experience with Sam, we are very pleased to hear of the fantastic service you received and would love to welcome you back again soon!
In the meantime do let us know if we can assist you with anything.
Warm regards,
Chloe
Timothy Oulton
Great customer service
My husband & I visited the showroom on TCR on the lookout for inspiration & a sofa. We were very fortunate to be shown around by Rachael. She very quickly appreciated the look we were trying to create and since our visit has skilfully assisted us configuring the sofa & room layout. We will definitely be contacting Rachael at Timothy Oulton for all our furniture requirements
December 15, 2025
Unprompted review
Reply from Timothy Oulton UK
Dear Jude,
Thank you for this wonderful review, its brilliant to hear you have been so looked after! And we are thrilled to read of the service you received from Rachael. We hope to continue contributing to your beautiful home in the year ahead!
Please do not hesitate to reach out if we can be of any further assistance in the meantime. Thank you!
Warm regards,
Chloe
Timothy Oulton
Olivia Streeten at Timothy Oulton Bluebird
Olivia Streeten has been exceptionally helpful every time we have dealt with her and would not hesitate to recommend both her and the team at Timothy Oulton. We have always received helpful, thoughtful and prompt advice and responses to any queries.
December 20, 2025
Unprompted review
Reply from Timothy Oulton UK
Dear Colette,
Thank you for this wonderful review, we greatly appreciate your kind feedback about Olivia, it is so great to hear. We are so pleased to read of your loyal custom, it means a tremendous amount to us. We very much look forward to hosting you again soon,
Please do not hesitate to reach out if we can be of any further assistance in the meantime. Thank you!
Warm regards,
Chloe
Timothy Oulton
We travelled from Yorkshire down to…
We travelled from Yorkshire down to London specifically to visit the Blue Bird flagship gallery, we could not have been treated better! from the moment we arrived we were seated and offered tea and biscuits.
We then wandered around the amazing store until we saw the sofas that we wanted, they were just what we were hoping for, down and feather filled that wrapped around you in luxurious comfort. Chloe and her associates treated us to lunch and were extremely helpful and knowledgeable without being pushy.
We ordered exactly what we wanted and celebrated with a Kia Royale, the whole experience was without doubt the "Best shopping experience ever!"
The entire staff were truly fantastic in every way and we will most certainly be back.
December 31, 2025
Unprompted review
Reply from Timothy Oulton UK
Dear Howard,
Thank you for this wonderful review, we greatly appreciate your kind feedback, it is fantastic for us to hear you were so well looked after, it means a tremendous amount to us.
We are thrilled to read you will be back soon and very much look forward to welcoming you again. Thank you!
Warm regards,
Chloe
Timothy Oulton
Exceptional Product
Exceptional support, outstanding service, and top‑notch quality. We’ve furnished our home with their products, friends and family are always complimenting how great everything looks.
January 2, 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Mo,
Thank you for this wonderful review, we greatly appreciate your kind feedback! We are so pleased to read of your experience with our Customer Service Team and very much look forward to sharing your kind words with them.
Please do not hesitate to reach out if we can be of any further assistance. Thank you!
Warm regards,
Chloe
Timothy Oulton
Rachael @ Kings Road store has been outstanding
Rachael at the Kings Road store has been absolutely incredible. The level of customer service and the want to go that extra mile has been incomparable to anything I have experienced before. It has been such a delightful journey and one which I am sure will not end here. Thank you Rachael. We can’t wait to have the furniture in our house.
Joe
January 3, 2026
Unprompted review
Reply from Timothy Oulton UK
Dear Joseph,
Thank you so kindly for your wonderful review! it is great to hear of your experience with Rachael at the Bluebird Gallery, we are very pleased to hear of the fantastic service you received and would love to welcome you back again soon!
In the meantime do let us know if we can assist you with anything. Here's to your fabulous new furniture!
Warm regards,
Chloe
Timothy Oulton
I went into the Kings Road Timothy…
I went into the Kings Road Timothy Oulton looking for a gift, Rachael gave me a tour of the Gallery and told me the story of the brand and all about Tim. She was so attentive and kind and made it a very special experience. I couldn’t recommend this company or Rachael highly enough.
December 24, 2025
Unprompted review
Reply from Timothy Oulton UK
Dear Jean,
Thank you for your wonderful review, it is so fabulous to hear of your experience with Rachael at our Flagship Bluebird Gallery in London!
We hope to host you again very soon and in the meantime please do let us know if we can assist you with anything.
Warm regards,
Chloe
Timothy Oulton
We visited the Chelsea gallery and met…
We visited the Chelsea gallery and met Rachael and Chloe on Boxing Day and were amazed by their product knowledge and their hospitality. It was wonderful to discover the brand and explore options for our refurbishment project. Highly recommended to anyone looking for exceptional quality and service like no other.
December 26, 2025
Unprompted review
Reply from Timothy Oulton UK
Dear CJ,
Thank you for this wonderful review, we greatly appreciate your kind feedback and it so great to hear.
We are so pleased to read that you had a great experience and we very much look forward to hosting you again soon,
Thank you!
Warm regards,
Chloe
Timothy Oulton
Really helpful and attentive
Really helpful and attentive. Thank you Olivia
December 30, 2025
Unprompted review
Reply from Timothy Oulton UK
Dear Mark,
This is wonderful to hear! Thank you for your generous feedback. We're so pleased to hear you had a well coordinated experience, and we are delighted you had great service from Olivia.
We look forward to hosting you soon, please do reach out anytime should you have any enquiries.
Warm regards,
Chloe
Timothy Oulton
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