Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are grow... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was so happy with my order of A6 gift boxes - they looked great quality on the website, but you can't always tell, so I was incredibly happy that these are the most luxurious, sturdy boxes with a lo... See more
Company replied
My boxes came and were exactly as ordered. The delivery company did initially loose my package but 8 contacted Tiny box over the chat and got a lovely representative who reordered my items and sent th... See more
Company replied
Great product and efficient after sales service. Shame about Evri couriers who have a poor reputation that is well deserved . They failed to deliver the package. The order was sent out again without q... See more
Company replied
Company details
Information provided by various external sources
We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.
Contact info
Unit 1 & 2 Bluebell Business Estate, Sheffield Park, TN22 3HQ, Uckfield, United Kingdom
- 01825723832
- hello@tinyboxcompany.com
- www.tinyboxcompany.co.uk
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect
Just what I was looking for without having to bug in bulk. Quick delivery and well packaged with updates.
January 29, 2026
Reply from Tiny Box Company
Thank you for the kind review!
Lovely boxes
Lovely boxes, great price and prefect size. Arrived promptly and packaged carefully. Definitely recommend!
February 4, 2026
Reply from Tiny Box Company
Thank you for the kind review! (:
I love the diffuser boxes
I love the diffuser boxes. Fantastic quality, very sturdy. I have in both black and grey. Delivery was very prompt. My go to for my packaging.
February 4, 2026
Reply from Tiny Box Company
Thank you for the review, we're so glad that you love the boxes!
Growing our brand thanks to TBC 🎁
Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are growing, ordering more boxes, bags and opening a shop. Thank you!
February 3, 2026
Reply from Tiny Box Company
Thank you so much for the lovely review! That's such exciting news as well! Wishing you the best of luck (:
Magnetic close gift boxes and tissue paper
The gift boxes and tissue paper that I ordered were of high quality.
January 30, 2026
Reply from Tiny Box Company
Thank you for the lovely review (:
Reply from Tiny Box Company
Thank you for the review!
Reply from Tiny Box Company
Thank you for the review (:
Very Satisfied With my Purchase,Exactly what I Required ,I Will Certainly be Using there Service again
Very Satisfied Veitch my Purchase
January 28, 2026
Reply from Tiny Box Company
Thank you for the review!
Reply from Tiny Box Company
Thank you for the review (:
Just the ribbon that I was looking for…
Just the ribbon that I was looking for and a very reasonable price.
January 30, 2026
Reply from Tiny Box Company
Thank you for the kind review (:
Prompt delivery of a good product.
January 30, 2026
Reply from Tiny Box Company
Thank you for the review!
Ordered a luxury box
Ordered a luxury box. Absolutely nothing Luxurious about the box that arrived. Basic to be exact. Extremely DISAPPOINTED !!!
January 29, 2026
Reply from Tiny Box Company
Hi Sandra,
Thank you for taking the time to leave a review. I’m really sorry to hear that you were disappointed with the box you received — that’s certainly not the experience we want for our customers.
The SQWH20 box is part of our luxury range, which refers to its rigid construction and smooth matte finish as shown in the product images. However, we completely understand that expectations can vary. Customer feedback is very important to us, and we are always open to ways we can improve our products.
We have reached out to you directly to gather a little more information, but haven’t yet received a response. If you’re happy to do so, please feel free to contact us at hello@tinyboxcompany.com with any further details or images, and we’ll be more than happy to look into this for you.
I am very pleased
I am very pleased, the boxes look fabulous. I will be ordering more for sure.
January 29, 2026
Reply from Tiny Box Company
Thank you for the lovely review! We're so glad you're pleased and will be back.
we did not receive our order because…
we did not receive our order because they tried to deliver on a saturday. We were not there. They said they would try again and they did not. We called and asked them to try to deliver again and they said we would have to pay. So we cancelled. Terrible.
January 26, 2026
Reply from Tiny Box Company
Hi Alison
Thank you for taking the time to leave a review. I’m really sorry to hear that you were disappointed with your experience. We completely understand how frustrating delivery issues can be.
From the tracking information provided by Evri, the driver reported being unable to deliver due to access restrictions at the address. When we spoke, you kindly explained that the delivery address is a business located at the docks, behind a gate, and that staff are only present until 4pm. The service selected at checkout was an 8am–8pm delivery window, and as Evri drivers are self-employed, they may attempt delivery at any point within that timeframe, including Saturdays.
One of our colleagues recommended alternative options, including upgrading to a pre-12pm service with DPD, which may have been more suitable for your business hours. We also offered to speak with our account manager to see if anything further could be done before proceeding. However, at your request, we cancelled the order and issued a refund.
We’re always happy to help find the best delivery option for specific access requirements, and we’d be more than willing to assist if you decide to order with us again in the future.
Reply from Tiny Box Company
Thank you for the kind review!
Outstanding
My go to place for all my jewellery boxes. They are great quality and customer services are so helpful. Thank you team
January 28, 2026
Reply from Tiny Box Company
Thank you for the lovely review! Your feedback has been passed onto our customer service team too (:
Beautiful products
Very happy with the quality of all the items we got. Nice to be able to get things in smaller bulk amounts, which means I could shop here for my wedding favour packaging. Would highly recommend!
January 28, 2026
Reply from Tiny Box Company
Thank you for the lovely review! We think it's great to have no minimum order and are so glad that we were able to help with your wedding favour packaging! We would love to see photos if you're happy to share via hello@tinyboxcompany.com or tag us on Instagram!
Great products and seamless process…
Great products and seamless process from quote to delivery. Have used for several projects and would highly recommend.
January 28, 2026
Reply from Tiny Box Company
Thank you for the kind review!
Great that I can buy as few as I need at a time
Lovely quality and choice colours and sizes. And it's great that I can just purchase a few as I need them. For next day delivery and all went to plan. Thank you.
January 21, 2026
Reply from Tiny Box Company
Thank you for the lovely review! We're so glad that you were happy with everything (:
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.