Tiny Box Company Reviews 3,618

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 992 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their sturdiness and elegant appearance, which often exceeds expectations from website images. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving promptly and well-packaged to prevent damage. Reviewers also appreciate the excellent service, including good communication and the ability to order small quantities, making it ideal for small businesses. However, some customers also noted issues with delivery, including lost or damaged packages and delays from chosen couriers. A few other people also felt that the quality of some items, particularly customized orders, did not meet expectations, with issues like misaligned magnets or incorrect branding.

What people talk about most

Product

Consumers find product to be positive, consistently praising the high quality, sturdiness, and elegant... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality,... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speedy and quick delivery,... See more

Order

Users describe positive interactions with order, highlighting prompt communication, efficient processing, and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as outstanding and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are grow... See more

Company replied

Rated 5 out of 5 stars

I was so happy with my order of A6 gift boxes - they looked great quality on the website, but you can't always tell, so I was incredibly happy that these are the most luxurious, sturdy boxes with a lo... See more

Company replied

Rated 5 out of 5 stars

My boxes came and were exactly as ordered. The delivery company did initially loose my package but 8 contacted Tiny box over the chat and got a lovely representative who reordered my items and sent th... See more

Company replied

Rated 5 out of 5 stars

Great product and efficient after sales service. Shame about Evri couriers who have a poor reputation that is well deserved . They failed to deliver the package. The order was sent out again without q... See more

Company replied


Company details

  1. Packaging Supply Store

Information provided by various external sources

We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, great quality, very happy with my order

January 27, 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review!

Rated 5 out of 5 stars

Great product and efficient after sales…

Great product and efficient after sales service. Shame about Evri couriers who have a poor reputation that is well deserved . They failed to deliver the package. The order was sent out again without question and was delivered by DWP promptly and without damage.

January 26, 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for taking the time to leave a review! We're so sorry about the issues with Evri on this occasion, but glad we were able to get this sorted with DPD and that it arrived safe and sound.

Rated 5 out of 5 stars

Great service

Great service, goods dispatched immediately.
Lovely quality just what I needed for my gifts, will definitely it again

January 25, 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review, we're so glad you were pleased with the quality!

Rated 5 out of 5 stars

Great service

Great service, lovely quality boxes at a good price will definately use again Thankyou.

January 25, 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review!

Rated 5 out of 5 stars

Great presentation box. …

Looking for a large square shallow box to put a birth plate in. I was delighted with the box I received. Very smart and sturdy - a great presentation box. Came very well packaged and delivered promptly.
Would definitely use again.

January 25, 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! We're so pleased you were happy with the box!

Rated 5 out of 5 stars

Great quality

I have bought my ring boxes from Tiny Box Company for the last few years. Good quality, fast service, wouldn’t go anywhere else!

January 23, 2026
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Reply from Tiny Box Company

Thank you so much for the review! We're so glad that you love the ring boxes, they are gorgeous!

Rated 5 out of 5 stars

Careful packaging and quick delivery

Careful packaging and quick delivery, as always.
These lidded black boxes of assorted size are sturdy and well made, and perfect for displaying and storing my mineral specimens in.

January 22, 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! Those boxes are so lovely, aren't they!

Rated 5 out of 5 stars

Happy Returning Customer :)

Perfect place to shop if you are looking for high quality designer packaging and boxes!!

January 20, 2026
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Reply from Tiny Box Company

Thank you so much for the review & for returning to us!

Rated 5 out of 5 stars

Value for money

Value for money, excellent quality and super fast delivery

January 21, 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review! (:

Rated 5 out of 5 stars

Happy Customer

Products I need always in stock, well packaged order and fast delivery.

January 21, 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review! Your feedback has been passed over to the warehouse too!

Rated 5 out of 5 stars

Fantastic quality and price

Fantastic quality and price. Arrived quickly and well packaged. Will be placing another order.

January 20, 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! Your feedback has been passed onto the warehouse too (:

Rated 5 out of 5 stars

Great quality and Customer Service

Tiny box company are an excellent company. I have been using them for a number of years. I've had good service whether I have ordered by email to get bespoke boxes printed with a foil block logo or through their website for blank boxes. Really pleased with the quality. Communication has always been good. They were good at getting me a part order when they didn't have enough to fulfill the full amount just to keep me going.
If you are looking for quality these are the guys to use.

January 20, 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you so much for the lovely review! We're so glad that you're happy with everything!

Rated 5 out of 5 stars

Would definitely recommend.

Our little boxes arrived promptly and are of an excellent quality.
They are nice & sturdy and safely transported baby spider plants to my friends in the mail.

January 20, 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you so much for the lovely review! We love that the baby spider plants have had a safe journey!

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