Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are grow... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was so happy with my order of A6 gift boxes - they looked great quality on the website, but you can't always tell, so I was incredibly happy that these are the most luxurious, sturdy boxes with a lo... See more
Company replied
My boxes came and were exactly as ordered. The delivery company did initially loose my package but 8 contacted Tiny box over the chat and got a lovely representative who reordered my items and sent th... See more
Company replied
Great product and efficient after sales service. Shame about Evri couriers who have a poor reputation that is well deserved . They failed to deliver the package. The order was sent out again without q... See more
Company replied
Company details
Information provided by various external sources
We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.
Contact info
Unit 1 & 2 Bluebell Business Estate, Sheffield Park, TN22 3HQ, Uckfield, United Kingdom
- 01825723832
- hello@tinyboxcompany.com
- www.tinyboxcompany.co.uk
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company to buy from and fast…
Great company to buy from and fast delivery highly recomend
November 26, 2025
Reply from Tiny Box Company
Thanks for your review!
Good communication and the boxes were…
Good communication and the boxes were well packaged so there was no damage.
November 26, 2025
Reply from Tiny Box Company
Thanks for your review!
Reply from Tiny Box Company
Thanks for your review!
Quality so much better than expected
Quality so much better than expected . Photos don’t do justice
Affordable
Quick delivery
Will be using regularly now for all my salon needs
November 26, 2025
Reply from Tiny Box Company
Thanks for your lovely review!
Good communication and prompt service
November 26, 2025
Reply from Tiny Box Company
Thanks for your review!
Reply from Tiny Box Company
Thanks for your review!
Beautiful paper but bad delivery
Beautiful paper, delivered very quickly, but the box was soaked through when it arrived (on a dry ish day? Perhaps it had fallen in a puddle?) and the paper was slightly damaged in consequence.
November 25, 2025
Reply from Tiny Box Company
Hi Rose,
Thank you for your review.
I'm sorry to hear that your parcel arrived wet. I couldn't see that you have emailed us regarding this, but please reach out with images as soon as possible. We can then investigate with the courier and issue replacements or a refund if necessary.
Ordered more than a week ago
Ordered more than a week ago, It still hasn't arrived. I realise this might be the fault of Evri, but you should probably use a different courier.
November 25, 2025
Reply from Tiny Box Company
Hi Lot,
Thanks for taking the time to leave a review.
I am sorry that your order hasn't arrived yet; I cannot see that you have contacted us regarding this before leaving a review.
I can see that this was dispatched on the 26th November, on the 2-5 working day service, giving Evri until 8pm on the 3rd to deliver and be on time. I have checked the tracking and can see that this was marked as delivered on the 3rd December at 1:19pm.
We offer additional delivery options, which you can select from at checkout.
Great choice of products and colours
Great choice of products and colours , prices are very competitive and communication is excellent and delivery very speedy.
November 25, 2025
Reply from Tiny Box Company
Thanks for your review!
Great boxes
Delivery was prompt, everything was well packed and correct.
Managed to get a little discount with black Friday, but finding the price rises hard to swallow.
November 25, 2025
Reply from Tiny Box Company
Thank you for the review. We're sorry - due to the current climate, prices, unfortunately, have had to rise. This hasn't been done since April 2025, and before that, it hadn't happened for a few years, as we have done our best to keep the prices the same. Despite this small increase in April, we have still kept our prices incredibly low and offer price breaks on most of our products!
Perfect size for home made board game
Perfect size for home made board game. Great quality sturdy box
November 25, 2025
Reply from Tiny Box Company
Thank you for the review!
Prompt delivery but still holes in…
Prompt delivery but still holes in outer carton! Fortunately only tissue paper was scuffed!
So overall I’m happy!
November 24, 2025
Reply from Tiny Box Company
Thank you for the review. Sorry to hear that the outer packaging was damaged in transit, but I'm glad that nothing inside was affected!
Reply from Tiny Box Company
Thank you for the review!
Xmas presents cheat code!
Items came very quick - was simple process choosing the perfect size boxes on the website (was just 1 size I didn't manage to find but the website does offer an option to tailor make these!). I used the size guide to show me all the available options! Only issue is...I wish I'd ordered more, i think a lot have sold out over the Black Friday sales! Great quality and perfect for storing presents under the xmas tree, without the need for wrapping! I ordered white and black boxes and just tied a bow around for a simple but expensive look! This is my cheat code every year now!
November 24, 2025
Reply from Tiny Box Company
Thank you for the lovely review!
Excellent delivery
Excellent delivery - very fast. Boxes as expected as are ordered a lot!
November 24, 2025
Reply from Tiny Box Company
Thank you for the review!
These are great little boxes
These are great little boxes. I'm organisng my photos and they have the perfect sizes in a high quality I haven't found elsewhere. Very pleased.
November 24, 2025
Reply from Tiny Box Company
Thank you for the review!
Reply from Tiny Box Company
Thank you for the review!
Always a pleasure to deal with
Always a pleasure to deal with. Prompt efficient delivery. Great pricing.
November 16, 2025
Reply from Tiny Box Company
Thank you for the review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.