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Rated 1 out of 5 stars

I ordered a co-ord dress for my kid and when open package it was 2 low standard saree. I try connecting at same time. Send email as well for customer support but they are not responding. They are fa... See more

Rated 1 out of 5 stars

I ordered a dress for my kid and when open package it was 2 low standard saree. I try connecting at same time. Send email as well for customer support but no luck. They are not responding. They are... See more

Rated 1 out of 5 stars

I have received a product from you that I never ordered!!! I have no recollection of ever having dealt with your organisation and request that my details be removed from your system immediately! Ple... See more

Rated 1 out of 5 stars

Complained immediately after I received some Xmas lights that arrived with 2 pin EU plugs & UK 3 pin un-fused adapters. The 2 pin plugs were a poor/loose fit in the adapters & kept falling out, which... See more

Company details

  1. Cell Phone Store
  2. Car Accessories Store
  3. Computer Store
  4. Game Store
  5. Jewelry Store

Information provided by various external sources

TinyDeal offers the best price on China manufactured products, like Mobile Phone, Talbet PCs, iPhone & Samsung phone Gadget, Consumer Electronics, Home gardgets, Toy & Novelty, Fashion & Accessories, China Retail & Dropship, Chinese Product Wholesaler


Contact info

1.0

Bad

TrustScore 1 out of 5

902 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

did not receive item

did not receive item after 50 days and the seller refuses to refund or reship.

edit: received full refund later

March 27, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear Zihan Li,
We are so regret to see your review of the bad shopping experience. We'd like to review your purchase details to assist you with this matter. Would you please check our email and reply it directly. Hope your positive reply.
Thank you
Best regards
Tinydeal team

Rated 1 out of 5 stars

no contact with customer support

i have a problem with a mobile i ordered. it has a problem with the screen and the touch. i send 4 times mail and attachments but no reply.

March 24, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear costas christonis,
Sorry to see your review about this unhappy issue. Sometimes the email would be delay a little bit when there is weekend or holiday. We have specific staffs to look into it and provie you solution. Please check the email later. Please give us a chance to offer better service to you. Hope your further understanding.
Thank you.
Best regards.
Tinydeal team.

Rated 5 out of 5 stars

thank you

as a costumer who bought threw tinydeal twice i can tell for sure that this is a very reliable website. i enjoyed from the service especialy because of the fair prices

March 23, 2017
Unprompted review
Rated 2 out of 5 stars

Tiny Deal takes no responsibility for poor products they send out

I think they are selling junk stuff then will claim ignorance. I got a smartphone that had screen defects and will not charge on arrival. They try to get you to accept a part refund or spend tons of money returning their stuff when they should not have even bothered to send because it was not working. I DO NOT TRUST THEM OR BELIEVE THEIR REPLIES

March 22, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear ted wood,
We were deeply concerned to see this review of your problem. We have specific staffs to look into this issue and follow it up. You could check our email(s) and reply directly. Sorry for such a unhappy shopping experience. We will do better in the future. Look forward to hear from you again.
Thank you
Best regards.
Tinydeal Team

Rated 1 out of 5 stars

very very bad

they are not serious. they do not aswer e mails. no info about nothing. i am still expecting my phone and my money! i will go to china in few week and if i do not get my staff they will have big broblem with me

March 17, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear giuliana,
Sorry to see this review of your bad shopping experience. There should be misunderstanding between us. We checked to see all your emails had been replied already. You could check and reply directly. There are specific staffs to confirm and follow it up. Wait for your further information.
Thank you
Best regards.
Tinydeal Team

Rated 1 out of 5 stars

Bad business

I ordered a smartphone from them and it says for payment pending and hold on account. Well according to my bank statements you all received the payment so when Will I receive my phone. I tried to email my concerns but unable to get in contact. I want answers ASAP.

March 15, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear Buchanan,
It is really pity to see this review. We'd like to apologize to have brought you inconvenience. This order is processing in the system. Please refresh for updating information. We are looking into this issue in order to give you a satisfied. Please check the email we sent you before and answer it directly. Hope your positive reply sooner.
Thank you.
Best regards,
Tinydeal Team.

Rated 1 out of 5 stars

Product not received

I cannot recommend this company to anyone.

I ordered xiaomi mijia pen refills 3 x boxes of 3, on Jan 16. 2 months have passed, nothing.

I have ordered many, many times from China, and this is the 2nd time that an item has somehow not shown up.

Unfortunately I only read the reviews on here after placing the order and giving them my money.

March 13, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear Dear eduard,
We feel really sorry to see such a bad experience. To request a confirmation from post takes longer time than what we expected. We sent you email for some details earlier today. Please check and reply. We always seek for better solutions to satisfy our customers. Hope your positive feedback. Thank you.
Best Regards,
TinyDeal Team

Rated 1 out of 5 stars

holding your money and saying sorry million times

I received phone and it functioned normaly for few hours. After first recharging the phone is not working anymore.

Two professionals said that it has the motherboard issue and I want to return the phone.

Today is 22. day of my dispute with tinydeal. All that they say is we are very sorry and do not want to return money.

It is pity that You do not have honesty to take responsibility for Your actions. Still waiting for my money..

Update: It is pity that they do not have honesty to take responsibility for their actions. 24. day still waiting for my money..

March 8, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear eduard,
It is really pity to hear this bad experience. After a confirmation, we find that we provided you solution a few days ago. But, unfortunately, there was no updating reply from you since that time. We contacted you again earlier today. Please check and answer if possible. Look forward to hearing from you.
Thank you.
Best Regards,
TinyDeal Team

Rated 1 out of 5 stars

They wanted me to send a photo of my credit card.

Since my order was a large one (over 200 dollars) they wanted me to 'verify my identity' by emailing a picture of me holding my credit card. Do not do this.

March 8, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear Kasper Kristensen
We appreciate that you've shared your feedback and concerns. For this order we have replied your email providing the purpose and solution. Please kindly check and confirm. Please accept my sincere apologies for the inconvenience caused. We always strive to give the best service possible and make customer's experience our top priority.
Thank you.
Best Regards,
TinyDeal Team

Rated 5 out of 5 stars

Thanks For All

Thanks For All,,, Its very goood market,,,i love its... (sorry for my bad english)

sincerely,
Anar Mukhtarov

March 7, 2017
Unprompted review
Rated 1 out of 5 stars

can't remove account

they don't wan't me to remove my account, DON'T go on it!
They said that they don't steal my account but yes they do, if they don't wan't to delete my account...

March 3, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear Théo

We were deeply concerned to see this review of your issue. But there is not a complete order number and we did not get your application for account cancellation before. Would you mind emailing us at sales@tinydeal.com with your registered tinydeal email account and other details? We will seek a better solution for you after confirmation. Please accept my sincere apologies for the frustration and disappointment caused. Look forward to hearing from you soon.
Best Regards,
TinyDeal Team

Rated 1 out of 5 stars

tinydeal steel your mony

Smartphones device purchased from Tinidil device reaches improper asked me to send them to correct Israel brought a proposal of $ 57 was offered a participation of only $ 12 of course I refused im not finance the repair of Smartphones .
i sent the smartphone to tinydeal company in China.
after waiting a month.
that I get informed repayment of NIS 280 instead of NIS 480 ipaid to Tinydil money and also tinydeal holds the smartfhon and refuses to give me back my money.
I am eternally waiting over 4 month.
be were dont by from tinydeal the wil steel your mony

March 2, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear מרקו ממן
We are truly sorry to hear about your negative shopping experience.
For this item, we provided you another offer on FEB but we never got any further reply since that time. Please check the email we have sent to you. We strongly suggest you to contact us again. Sorry for your unhappy experience again, hoping for your kindly understanding.
Thank you.
Best Regards,
TinyDeal Team

Rated 1 out of 5 stars

Worst experience ever

15/03/2017
And finally TinyDeal decided to give me back the money. (06/03/2017)

I ordered and paid for a smartphone on January 1, 2017.
Someone at TinyDeal, without my permission, changed my address and sent the order to an address that was not correct. The order to deliver in Portugal, did not leave Germany. According to DHL "On the basis of your consignment number, we were able to conclude that the consignment was returned to the Amazon Logistics Center Pforzheim (Germany) on January 9.". To this day I did not receive the order and TinyDeal did not return the money. They also did not contact DHL to find out where the order is and yet, to make matters worse, they did not responded to my last two messages.
Even worse, they claim that "As we informed you that we were informed that the order was delivered successfully."
I have already asked them to show me proof of that, but they have not responded so far.
I have several messages from DHL saying that the order was returned to the sender.
The first three purchases I made at TD went well.
The fourth purchase I did not receive the order, after two months they received it back and only returned me 95% of what I paid.
Unfortunately I decided to make a new purchase and this is my greatest nightmare.
The post-sales service seems to only read part of the messages and most of the time it just answers "" Hope you could kindly wait a bit longer. "

March 1, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear Adelino Afonso,

We're terribly sorry to hear about your unhappy experience. The address was changed because of the shipment rule that time. We got your permit to adjust it before shipment via email. You could have a check if necessary. For the delivery issue, our customer service team replied your email earlier today. Please have a check or answer it directly. We are striving to have a satisfying solution with you. Hope your positive reply.
Best Regards,
TinyDeal Team

Rated 1 out of 5 stars

dubious business conduct

I ordered in November 2016! The Package never arrived at me, but was returned from Frankfurt Transit Facility directly back to China without any reason given to me as a receiver. This happened in December. Until today, the end of February 2017, TD argue that they didn't get the package back, so they can't return my money, And even if so, they will pay back only 80% of what I paid. So stop waiting now and start the negative booking operation on my credit card.
This was my first and last experience with TinyDeal!
Don't make the same mistake!

February 27, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear Detlef,

We appreciate that you've shared your feedback and concerns. We would like to look into this for you as there seems to have been a miscommunication and we would like to help. Please check the email we have sent to you.
Thank you for your understanding and sudivdivort.
Best Regards,
TinyDeal Team

Rated 1 out of 5 stars

Tinydeal.com - awful customer support.

So, I purchased phone from Tinydeal.com.
I received it, all OK, but sim tray is missing. Contacted their after sale support in hope they will send me tray and all OK, but I was very unpleasantly suprised. Their after sales support was so slow and did not offer any good solution, so I had to open Paypal dispute.
After I opened Paypal dispute, they claim that they have part but will not send me until I close that dispute.
Of course I am not crazy to close dispute before I have completly working phone.
I want to warn all potential customers of this, becouse only fraud company would demand dispute clousre. Honest company would send that tray ASAP and gave apology to customer.
DO NOT BUY ON TINYDEAL!!!!!

February 25, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear Mario,

Thank you for posting this and bringing it to our attention. And we're terribly sorry to hear about that. We would like to look into this for you and give you an answer. Please don’t worry, we won’t deceive any single customer. And please be assured that we are never stop improving our service system and provide better service. Please check the email we have sent to you.
Sorry for your unhappy experience again, hoping for your kindly understanding.
Thank you.
Best Regards,
TinyDeal Team

Rated 5 out of 5 stars

Quality, cheap and safe

All the products have a good relation price/quality. You don't have to trouble if it's safe to buy in tinydeal, always its compromise is 100% and I have never have problems.

I recommend it!

February 25, 2017
Unprompted review
Rated 1 out of 5 stars

Non delivery order

I bought a phone 2 months ago, and it's still not here, I have been contacting tinydeal, all they do is ask me to continue waiting...

February 24, 2017
Unprompted review
TinyDeal logo

Reply from TinyDeal

Dear Mindy Zhang,

We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you.

After checking, we couldn't find any information about your order, didn't you copy a wrong reference number? Could you please provide the right order number(A twenty-two digit number) or would you mind emailing us at service@tinydeal.com with your order details and please reference this review as well? We will try our best to solve the issue for you. We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand and we look forward to hearing from you.
Best Regards,
TinyDeal Team

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