This company SUCKS big time, will give me refund for something they did wrong, Now I am stuck with this items and they want me to pay for the return shipping, when they made the error Bad Amazon comp... See more
Tiny Tots Direct
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See what reviewers are saying
Ordered toilet paper from this company in March. It is now May 15th. Never received order, a refund or an email stating when I will receive it. This company is a sham and if I ever receive the ite... See more
Only company blaming Covid for their inability to supply any sort of delivery update. Run don’t walk away from this company. Their customer service is also awful.
I am not actually satisified with my experience at all. I placed an order ID is #102743 on the 23rd November I tried to get into check what the status of the order was only to find I am una... See more
Company replied
Company details
Information provided by various external sources
We are a leading online provider of nursery and baby products aimed at children under 36 months. Based on traditional values our aim is to deliver high quality products, big brands and an outstanding service, whilst providing great value for money and a hassle free shopping experience. We offer a wide range of products, accessories and equipment, stocking all of your favourite brands, including Maxi Cosi, Fisher Price, Tomy, Cosatto, Quinny, Obaby and Lindam.
Contact info
Cranfield Innovation Centre, University Way, MK43 0BT, Cranfield
- 0800 085 5840
- info@tinytotsdirect.com
- www.tinytotsdirect.com
Brilliant service,top prices!
Brought the cosato kumfi kip cotbed mattress cheapest on web I could find. Tiny tots service is fantastic they kept me informed and I could keep track of my order status on their website. Delivery was very reasonable and very quick.
All together very happy highly recommend and mattress in perfect condition and just as described.
Fantastic prices!
i have not heard about the good i purched
i have no response which is very disappointing

Reply from Tiny Tots Direct
Lived up to price match promise
I saw a booster seat for the cheapest price on Tiny Tots, but saw a balance bike for cheaper on another website. I contacted Tiny Tots and they not only beat the cheaper price, but I then also qualified for free delivery. The goods took a week to arrive; I was kept up to date via email on the status of the order.
Great service
Item well priced and received promptly. Would use again
brilliant customer service
I am very happy with the service I was given, I had updates on my order status on a regular basis, staff are very friendly and helpful, would def use again.
Fast, efficient service
I bought 2 items from this store, which were delivered within a few days with no problem.
I would certainly purchase from them again:)
Great service
simple to place order, good service, quick to respond to queries and informed me when order had been processed.
Great service and low prices
Excellent service. Product could not be found cheaper else where. It took a little while to be dispatched but once it did, I got an hour time slot for delivery so didn't have to wait in all day. Haven't had to return any thing so can't comment on their aftersales service.
Great seller
I bought a couple of child gates for my new home from tinytots. The delivery was very quick and everything well packaged. They seem to have a great selection of products. They were the only online retailer selling the Lindam Sure Shut Deco gates! Great!
LOVE the pram! it looks fantastic and its so easy to use!
Really really easy to fold down, with just one hand. Big shopping basket at the bottom. Extremely lightweight and the breaks work fantastic, especially on buses!
The design of the pram actually looks nicer than it does in the catalogue!
the star tells the story so far
I am not actually satisified with my experience at all. I placed an order ID is #102743 on the 23rd November
I tried to get into check what the status of the order was only to find I am unable to log on.
I telephoned yesterday and was told I would get a call straight back to tell me what was happening and not a word since until your email asking for feedback?
I await some indication as where / when /why

Reply from Tiny Tots Direct
not impressed
ordered book for toddler, the packaging was rubbish just a polythene bag, when it arrived the corner of the book was bent and dented. How could i give that as a gift?

Reply from Tiny Tots Direct
Fantastic
After finding the baby monitor I wanted the next challenge was to find it at a reasonable price. After searching the Internet high and low I finally came across Tiny Tots Direct which sold the monitor for £40 less than anywhere else I'd seen. I was chuffed when delivery was free, and it turned up within a few days. I'd highly recommend the website to family and friends and will definetly be buying from there again.
I bought it. It turned up quick. Delighted.
Easy to buy. Turned up in perfect condition. Not much more you can say except I'd buy from you again.
Excellent delivery service and website
Great product range, easy to navigate website and super quick delivery. Perfect!
Excellent service
Excellent service, free delivery and recieved the product the next day. Would recommend using this website.
Would buy here again
Cheap and when the delivery van was pinched enroute they sent replacements immediately with a gift to say sorry. Many thanks to Claire for sorting everything out. Would recommend to anyone!
Fantastic service
Cheapest place for what I wanted service was spot on would def recommend
Excellent, can't fault!
Wonderful help, great service and products!
Great service and great price
Great easy to use website we had no problems finding all the bits we wanted. We found the stuff we ordered was the cheapest with tinytotsdirect over anywhere else on the web. Fast delivery and great help from customer support. Highly recommend.
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