Tipsy House Reviews 

215
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Love the candles in a bottle as the fragrance lasts so long even when not lit. Good to be able to order one online which arrived in well protected packaging.

Rated 2 out of 5 stars

I was let down on delivery, being told by both the supplier and dpd that I would receive my package on the 28th October. After not receiving it, I checked and found that the package was still in Aber... See more

Company replied

Rated 5 out of 5 stars

Lovely candles made from old gin bottles and scented with your choice of soy wax. Love the recycling idea of reusing the nice bottles. Excellent communication and delivery service. Would buy again,... See more

Rated 5 out of 5 stars

So happy with my candle, smells amazing and was beautifully packaged. There was a wait for delivery so if you wanted something for a last minute present it might not arrive on time but this was a gift... See more

Company details

  1. Home Goods Store
  2. Candle Store

Written by the company

The Tipsy House was formed by three friends from the North East of Scotland in November 2020. We decided to create a business that focused on converting your favourite alcohol bottles into premium candles. We use eco-soy wax and recycled bottles which are sustainably sourced making our products both eco and vegan friendly. The candles are prepared in small batches and are poured by hand to ensure a high quality of product that fits perfectly into every home. The burn time varies from 40 to 80 hours depending on the size of the candle. All our products are eco-friendly as our goal is to reverse the environmental impact created from single use glass products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

215 reviews

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4.4

All reviews

(215)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing luxury candles

Original and quality products at a great price. Options for refilling and using your own bottles make this company sustainable as well. Would
Highly recommend! My favourite scent is by far Grapefruit & Sea Salt 🧡

December 4, 2022
Rated 3 out of 5 stars

Lovely candles……small issue.

Lovely candles, really good size and the fragrances are lovely. The only issue I had is one of them had lots of wax residue on the outside so I will have to clean it up before I wrap it.

December 2, 2022
Rated 2 out of 5 stars

I was let down on delivery

I was let down on delivery, being told by both the supplier and dpd that I would receive my package on the 28th October. After not receiving it, I checked and found that the package was still in Aberdeen. I eventually received the package on the 31st October without any real explanation of the cause for delay. Very disappointing.

October 31, 2022
Tipsy House logo

Reply from Tipsy House

Hi Chris, we advise that our candles are custom made to order and can take 5-7 business days for them to arrive from the day of your order. From the day of your order to delivery was 6 days including the weekend. Unfortunately DPD sent you an estimated delivery date and it was delivered shortly after. I understand that can be very frustrating however it is beyond our control what happens with the courier company we use. We have refunded your delivery charge on your order as an apology for the notification DPD sent you. As a small local business these issues can sometimes happen and we hope that doesn’t deter you from using us in the future.

Rated 4 out of 5 stars

Quite slow to be delivered but I…

Quite slow to be delivered but I absolutely love the candles. They are bigger than I expected and the spiced orange scent is really lovely. Excellent packaging. Thank you.

October 11, 2022
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Reply from Tipsy House

Hi Lesley,

Unfortunately due to your delivery address being in Orkney we have to use Royal Mail as our courier rather than our usual mainland domestic courier which is much faster.

Glad you like the product!



Rated 5 out of 5 stars

Happy with my purchase

Just received my products and I am very pleased with them all especially the kraken hand wash my granddaughters partner loves kraken so ime sure he will love the novelty of this loved both the candles as well wish you were doing a Harrison gin one I was formerly Harrison

October 5, 2022

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