Tire Rack Reviews 

10,807
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,930 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the ordering process to be very easy and efficient, often praising the fast and timely delivery of their purchases. Many people also appreciated the competitive pricing and value offered, along with the high quality and good performance of the products, such as tires. However, some customers also noted occasional issues with delivery, including delays, inaccurate tracking, or tires arriving dirty or damaged due to lack of packaging. Additionally, a few other people also felt that the road hazard warranty was not always clear or did not cover certain tire damages as expected.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Product

Users describe positive interactions with product, often praising the wide selection, good prices, and quick... See more

Order

People report positive experiences with the ordering process, finding it easy and convenient to locate and... See more

Price

Consumers find price to be positive, with many reviewers reporting great prices, good deals, and significant... See more

Service

Reviewers consistently mention positive feedback about the service, highlighting excellent service, price,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered this Vredestein Pinza AT as a spare tire so it would match the 4 I had previously ordered for my F-150. These tires track well, are wearing well and deliver great winter traction as well as... See more

Company replied

Rated 5 out of 5 stars

Easy to compare features and brands. The reviews are very informative and helpful in deciding what tire to choose. The ordering process was easy and communication on the delivery was very good. The t... See more

Company replied

Rated 5 out of 5 stars

Excellent experience. Trashed a tire on my Hyundai Santa Fe and needed a replacement, a very expensive Pirelli Scorpion. Tire Rack had it. Price was ok but what convinced me was their ability to provi... See more

Company replied

Rated 5 out of 5 stars

Great quick shipment. Would love it if the MSW Type 71 rims center cap were compatible with the BMWs with out adjustment to clips or having to get decals. Install might remind them to let customer k... See more

Company replied


Company details

  1. Tire Shop
  2. Auto Parts Store
  3. Auto Spring Shop
  4. Car Accessories Store
  5. Wheel Store

Written by the company

Tire Rack has been helping drivers find the right tires, wheels, and accessories for over 40 years. We combine expert knowledge with independent, instrumented tire testing on our very own test track, so you get honest results on ride comfort, handling, wet and dry traction, and braking and more. Along with our own tests, we feature millions of customer tire reviews, giving you confidence before you buy your next set of tires. We carry one of the largest selections of tires and wheels online, including trusted brands like Michelin, Bridgestone, Continental, Goodyear, Pirelli, BFGoodrich, and more. Whether you drive a sports car, sedan, SUV, truck, or electric vehicle, Tire Rack has options designed for performance, safety, and long-lasting value. Convenience sets us apart. Tire Rack partners with over 10,000 trusted tire shops and local installers nationwide, making it easy to have your tires delivered and professionally installed near you. For even greater flexibility, we also offer mobile tire installation, where experts come to your driveway or workplace. Drivers looking for value will also find frequent tire deals, rebates, and special offers that make premium brands more affordable. Whether you’re shopping for winter tires, performance tires, or EV-ready options, Tire Rack makes it easy to find the right set and get them installed at a shop you trust. With testing you can rely on, reviews you can trust, and installers nationwide, Tire Rack is your go-to destination for tire deals, tire shops, and expert tire installation near you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(10,807)

1,775 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and accurate

Fast and accurate

June 19, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

We’re so happy to hear that, Kerry! We always want your experience with Tire Rack to be simple, fast, and stress-free. Thanks for choosing us — we appreciate your trust.

Rated 1 out of 5 stars

I want to say thanks if I wasn't…

I want to say thanks if I wasn't clear. Local tire man shops don't have the notoriety as a Tire Rack, so not having a installation invoice doesn't suffice even to uploading pictures of damaged tire, the damaged tire being fixed and told sidewall slices/punctures are not safe, as well as purchase of new tire with uploaded receipt, a written statement to the best of one's knowledge of the incident under Tire Rack road warranty. Thanks for at least accepting my money to purchase tire from you 'Tire Rack'. Maybe I will have a nail or something to uplad next time.

April 20, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Hi Andrew, thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and will have your order reviewed.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, I will definitely order again! Had the tires delivered at my local tire place which I could select from the tire rack website.
Smooth experience all around!

June 20, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Adrian your message made our day! We’re so glad to know you had such a positive experience. Thanks for choosing Tire Rack — we look forward to helping again.

Rated 5 out of 5 stars

Extremely easy

I ordered my tires and the process was extremely easy. I received them in the timely manner as they told me I would. I will be telling friends and family - (even strangers) about my experience and recommend them to use tire rack in the future because I will certainly be buying all of my tires from them from now on.

June 19, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

We’re so happy to hear that, Glenn! We always want your experience with Tire Rack to be simple, fast, and stress-free. Thanks for choosing us — we appreciate your trust. Look forward to seeing you again!

Rated 5 out of 5 stars

You had the tire I was looking for…

You had the tire I was looking for could not find it from other suppliers .

June 16, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Hello Cory looks like we hit the mark. Come back and see us again!

Rated 5 out of 5 stars

you carry the tires that are on my…

you carry the tires that are on my truck.
ease of online order and delivery
and my tire guy retired after 35 yrs.

June 22, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

We’re so happy to hear that, Mark! We always want your experience with Tire Rack to be simple, fast, and stress-free. Thanks for choosing us — we appreciate your trust.

Rated 5 out of 5 stars

Delivery was prompt and efficient

Delivery was prompt and efficient. Online scheduling for service made life so much easier. Will do business with again!

June 16, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

We are so glad to hear you've enjoyed the service Andy. We appreciate the kind words and look forward to working with you again in the future!

Rated 5 out of 5 stars

Great experience

Great experience

June 14, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

We are so glad to hear you've enjoyed the service. We appreciate the kind words and look forward to working with you again in the future!

Rated 5 out of 5 stars

No BS, just quick and tidy…

Within 2-3 business days or so I came home to four tires in front of my garage door (stacked interwoven) which I did appreciate, and then for the 5th (second order) I came home to (one spare) it behind my mailbox. Perfect placement! I live In a pretty nice community and never experience any crime in my neighborhood so I wouldn’t expect anything to happen to them in the first place. Hit them with some tire wet this afternoon getting ready to go on tomorrow! 😍 I maintain 4 vehicles tires and never a single issue this this company…. Now Michelin not offering any kind of rebate for 1,500-1,600 in tire is highway robbery by itself, I do understand that’s not tire racks responsibility, but you asked 😆

June 16, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Stephen, you just made our day 🙌 We’re so glad you had a smooth experience with Tire Rack — here’s to many happy miles ahead!

Rated 5 out of 5 stars

Nice product fast shipping

Nice product fast shipping

June 13, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Your feedback is such a joy to read, Arthur! We hit the mark — we’ll be here whenever you need us again.

Rated 5 out of 5 stars

Super easy ordering

Super easy ordering, Great price and had what I needed.

June 20, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Music to our ears, Erik! 🎶 Thanks for the kind words — we’re always here when you need us.

Rated 5 out of 5 stars

Excellent service and good prices

Excellent service and good prices

June 6, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

We strive to meet and exceed customer expectations, so we are delighted to hear that we were able to do so for you! Come back and see us again Jose!

Rated 5 out of 5 stars

Easy order and fast delivery

Easy order and fast delivery

June 18, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

We are so glad to hear you've enjoyed the service, Andrew. We appreciate the kind words and look forward to working with you again in the future!

Rated 5 out of 5 stars

Quick delivery and good drop off 👌 free…

Quick delivery and good drop off 👌 free shipping

June 19, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Your feedback is such a joy to read, Armando! It’s wonderful to know you had a great experience with us. Thank you for letting Tire Rack be part of your journey — we’ll be here whenever you need us again.

Rated 5 out of 5 stars

Very efficient

Very efficient

June 12, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

We're so glad you found our service convenient and efficient. Come back and see us again Andrea!

Rated 3 out of 5 stars

First time is a charm

This is the first time the delivery information mess up that I only received 3 tires but delivered show 1 tire delivered the day before, when I call tire rack they say sorry and offered credit for me for compensation but the installer are very good, they installed 3 of them first and the following when the fourth one arrive they call me and complete the installation of my tire.

June 12, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Hi Cheung, thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been and we have reached out to you for additional information.

Rated 1 out of 5 stars

Beyond frustrating!

Just seems impossible to get anyone to respond to my requests for a return phone call. I have sent every bit of information they requested. Same auto generated response “need more” info. WHAT MORE DO YOU NEED?!?!?

Quit playing games and deny the warranty……, unbelievable!!

Not very customer friendly

Pitifully sad!

June 11, 2026
Unprompted review
Tire Rack logo

Reply from Tire Rack

Hi Dave, we really appreciate you letting us know about your experience. We want every customer to feel confident choosing Tire Rack, and a member of our team will be reaching back out to you directly.

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