Tiso Reviews 14,067

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,506 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of the products, noting items are well-made and exactly as expected, often at competitive prices. The delivery service is consistently praised for its speed and efficiency, with many orders arriving quickly and securely packaged. Reviewers also appreciate the smooth ordering process and good communication, making the overall service experience positive. However, some customers experienced issues with delivery, citing delays, incorrect items, or damaged goods upon arrival. A few people also reported problems with order collection due to construction or missing parts from their products.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery,... See more

Product

Customers had positive experiences with product, often praising the great quality, good prices, and unique... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Order

Customers consistently note positive experiences with order, praising the easy and straightforward ordering... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the great and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery and great trousers that are different from the norm. Always find TISO have Brands that are lesser known but of great quality. Always have a look if after stylish but very function/techni... See more

Rated 5 out of 5 stars

My walking trousers arrived quickly, in time for my walking holiday in Andorra. Their good quality served me well and there are plenty of pockets for money, handkerchieves and so on. They are light, n... See more

Rated 5 out of 5 stars

Whilst sandals not suitable for my husband, ordering and delivery was a doddle. However, I opted to print at home but printer was broken and PO could not accept my order without a QR code. Found a pl... See more

Rated 5 out of 5 stars

Tiso we're excellent especially Melissa at Glasgow. My only complaint is with the carrier Royal Mail who told lies about the delivery. The bike arrived a day late due to them telling lies!!!


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bicycle Store
  4. Camping Store
  5. Canoe and Kayak Store
  6. Winter sport Store

Information provided by various external sources

Tiso, the outdoor specialist, stocks a wide range of outdoor equipment and outdoor clothing from the worlds top brands. Geared up for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.7

All reviews

(14,067)

1,424 reviews in the last 12 months

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Rated 5 out of 5 stars

My walking trousers arrived quickly

My walking trousers arrived quickly, in time for my walking holiday in Andorra. Their good quality served me well and there are plenty of pockets for money, handkerchieves and so on. They are light, nicely comfortable and easy for walking in them.

May 28, 2026
Rated 2 out of 5 stars

No communication…

I did not receive an e-mail confirming purchase, and nor did I receive an w-mail saying that the purchase had arrived and was available for collection.

June 9, 2026
Rated 4 out of 5 stars

Empty parcel sorted out.

Tbh when I had the delivery I had s empty packet with nothing in. This stressed me out because I work nights ( hadn't slept much) & I knew I had to sort it out. After awhile I decided to ring Tiso Glasgow store. I spoke to a Scottish man ( who lived nr the hills ) in Glasgow. By 5pm he'd sorted it all out & my delivery came correct the next day. I didn't get the mans name but he mentioned he was coming to England to visit in Oxfordshire. I suggested if he was coming anywhere nr Malvern ( where i live ) to ting me & I would buy him a pint. I didn't get his name, that man was a legend & deserves a rise. My name is David Brant, could you thank him from me?

June 8, 2026
Rated 5 out of 5 stars

Great price and experience

I've had a good experience. I got a patagonia torrentshell jacket for a really reasonable price. The website was easy to use and the jacket arrived promptly (in about 3 days) with free delivery included!

June 7, 2026
Rated 5 out of 5 stars

Great place to shop

I do click and collect orders and they have always been ready on time
Staff have always been frendly and helpful when i go in to one of there stores .
Have used tiso for more than 30 years it the first place i would go for any of my gear

May 31, 2026
Rated 3 out of 5 stars

You sent the wrong E bike I had to wait…

You sent the wrong E bike I had to wait another week for my original order to arrive which when arrived it had its internal seat post fixing missing and I went on holiday to Lake District with out my bike which I was going to use so I had to wait until I got back for replacement part. Also kick stand was damaged on bike marked and scratched due to postage in box. Asked for some sort of goodwill gesture and all I got was my original postage back. Not very happy about that. As I was. Going to be ordering a bike for my wife of your website but I will be looking else were I think

June 5, 2026
Rated 5 out of 5 stars

A great price

A great price. Delivery was extra and the bike took an extra day to arrive. It was well packaged. Unfortunately it was missing tubeless valves, but once I'd rung Tiso to explain, they sent replacements on next day delivery.

May 29, 2026

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