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Tiso Reviews 14,067

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TrustScore 4.5 out of 5

4.7

Outdoor Clothing and Equipment Shop
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Review summary

Created with AI, based on recent reviews

Considering 1,506 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of the products, noting items are well-made and exactly as expected, often at competitive prices. The delivery service is consistently praised for its speed and efficiency, with many orders arriving quickly and securely packaged. Reviewers also appreciate the smooth ordering process and good communication, making the overall service experience positive. However, some customers experienced issues with delivery, citing delays, incorrect items, or damaged goods upon arrival. A few people also reported problems with order collection due to construction or missing parts from their products.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery,... See more

Product

Customers had positive experiences with product, often praising the great quality, good prices, and unique... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Order

Customers consistently note positive experiences with order, praising the easy and straightforward ordering... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the great and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery and great trousers that are different from the norm. Always find TISO have Brands that are lesser known but of great quality. Always have a look if after stylish but very function/techni... See more

Rated 5 out of 5 stars

My walking trousers arrived quickly, in time for my walking holiday in Andorra. Their good quality served me well and there are plenty of pockets for money, handkerchieves and so on. They are light, n... See more

Rated 5 out of 5 stars

Whilst sandals not suitable for my husband, ordering and delivery was a doddle. However, I opted to print at home but printer was broken and PO could not accept my order without a QR code. Found a pl... See more

Rated 5 out of 5 stars

Tiso we're excellent especially Melissa at Glasgow. My only complaint is with the carrier Royal Mail who told lies about the delivery. The bike arrived a day late due to them telling lies!!!

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bicycle Store
  4. Camping Store
  5. Canoe and Kayak Store
  6. Winter sport Store

Information provided by various external sources

Tiso, the outdoor specialist, stocks a wide range of outdoor equipment and outdoor clothing from the worlds top brands. Geared up for you.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.7

All reviews

(14,067)

1,424 reviews in the last 12 months

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Rated 2 out of 5 stars

The second order that has been messed up

The second order that has been messed up by them. Items being unavailable despite being in stock in their stores. Deliveries being late for no apparent reason other than incompetence. Their Inverness shop seems to be the worst. The contact us link on their website is broken and has been for weeks. Good luck getting your query resolved on the phone. I was a loyal customer but will go elsewhere. Their competitors manage to deliver on time, with proper tracking, something that seems to be beyond Tiso and DPD, who are truly shocking as a courier.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Very nice service

Ordered two gas cartridges that were not available at my local store for click and collect. Ended up buying them at the Edinburgh store since I couldn't wait for them to be delivered. Very nice service. Got my money back within a couple of days.

May 21, 2026

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