Titan Cards Ltd Reviews 

559
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product selection and the genuine quality of items received. Many people highlight the very quick delivery times and the careful packaging that ensures products arrive in perfect condition. Reviewers also commend the helpful and knowledgeable staff, along with the smooth and efficient process for selling cards and receiving prompt payments. However, some customers also noted issues with delivery, experiencing delays in shipping and dispatch, with some even feeling items were not shipped as stated.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the great selection of products,... See more

Delivery service

People report positive experiences with delivery service, highlighting quick and hassle-free deliveries,... See more

Service

Reviewers mention positive feedback about service, with many customers consistently praising the great... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers praising the competitive... See more

Payment

Users describe positive interactions with payment, often highlighting excellent communication and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent delivery time and care taken with my parcel, however I can't thank the staff enough who helped me sourcing the cards and info I was needing, extremely knowledgeable and helpful, I can't faul... See more

Rated 5 out of 5 stars

Sold a large collection of singles and the process was simple and easy to do from start to finish. This was made even easier by the fantastic communication from store staff who couldn't have been more... See more

Rated 5 out of 5 stars

I sent an enquiry through to Titan Cards via their website with a dozen or so cards I was looking to sell. The process to input them was very easy, and I got a response before the following working da... See more

Rated 5 out of 5 stars

Luke was excellent from start to finish. First time using Titan Cards and will definitely use them again. As mentioned Luke was excellent, gave me a quote and kept me updated through to recieving paym... See more


Company details

  1. Trading Card Store
  2. Hobby Store
  3. Toy Store

About Titan Cards Ltd

Written by the company

Titan Cards is a UK based online Trading Card store. We specialise in providing trading cards and accessories for a wide variety of TCG and CCG's.

We offer a large catalogue of Pokemon TCG products (including the widest variety of Pokemon online codes on the internet) as well as products from other major TCG's such as Yu-Gi-Oh!, Cardfight!! Vanguard, Flesh & Blood, Future Card!! Buddyfight and Digimon.


Shop now

Shop Cardfight Vanguard

Shop Digimon Card Game

Shop Flesh & Blood Trading Card Game

Shop Future Card Buddyfight TCG

Shop Pokemon Trading Card Game

Shop Yu-Gi-Oh! Trading Card Game

  • Visit our Blog
  • PokeScan App (iOS)
  • Contact us

  • Contact info

    4.4

    Excellent

    TrustScore 4.5 out of 5

    559 reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 25% of negative reviews

    Typically takes over 1 month to reply

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    4.4

    All reviews

    (559)

    59 reviews in the last 12 months

    Write a review
    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Highly recommend Titan Cards!

    recently purchased a 'Destined Rivals' booster box from Titan Cards, and despite having to pay close to market price, I was thoroughly impressed with their service. My order arrived perfectly packaged, ensuring the booster box was in pristine condition. What truly set them apart was the welcome surprise of a free booster pack included with my order! Furthermore, communication was exceptionally fast when I requested a shipping update, which really put my mind at ease. I would highly recommend Titan Cards for their excellent packaging, thoughtful extras, and speedy customer service.

    June 3, 2025
    Unprompted review
    Rated 5 out of 5 stars

    Great service!

    Brilliant pre-order service. Managed to get the product to me on release day, no issues. Very happy customer!

    March 25, 2025
    Rated 1 out of 5 stars

    Terrible

    Terrible. Cancelled my order saying they couldn't fulfill it then re listed them at 15% more. AVOID !!

    March 10, 2025
    Unprompted review
    Rated 4 out of 5 stars

    Not too sure how to feel

    Not too sure how to feel first time ordering from this place and when I received my elite trainer box of prismatic evolution 1 individual pack was full of all the special cards which I don't believe is possible all the other packs were fine

    March 18, 2025
    Unprompted review
    Rated 4 out of 5 stars

    Good but expensive

    Cards arrived well packaged and in good time. Reasons for 4 stars and not 5 is the cards are a little on the more expensive side, compared to other well known and reliable places. Got a few good pulls but that’s all in the gamble and RNG, not the shop!!

    January 27, 2025
    Rated 1 out of 5 stars

    I would give 0 stars if I could TERRIBLE !!!

    I would give 0 stars if I could. I ordered a Pokemon card for my son’s birthday at £49.99. The reviews looked good so decides to buy it via Titan cards. I had an initial confirmation email then nothing! No delivery notification and despite me contacting them via their website and the customer services email I’ve had no reply! Not a whisper of customer service. What make is worse is my son ages 9 has been coming home every day in hope that this card has come that he paid for himself with his Christmas money. I did some more research and saw that others have recently received the same service, ordering and not receiving their item. It seems that the company has been sold and all the good reviews are prior to the new owners taking over. I’ve reported this as a fraud to the bank as appears to be a pattern and they have raised a case. PLEASE dont order from them. I wish I had seen the recent reviews before I had. Shame on you Titan cards### ##update. Titan cards got hold of me eventually and apologised for the lack of response. They have refunded my money and sent some card as an apology for all the inconvenience. #######

    February 4, 2025
    Unprompted review
    Rated 1 out of 5 stars

    AVOID AS TOTALLY UNRELIABLE

    Ordered the new Prismatic Evolution cards on Friday for my son’s birthday on Monday.
    I used the 48 hour tracked delivery option and paid the extra money. Sunday nothing, Monday nothing, so i contacted them last night. THEY HAD COMPLETELY MISSED MY ORDER AND HAVE ONLY COMPLETED THE ORDER READY TO BE POSTED AT 5.10PM TODAY. NO APOLOGY OR MENTION OF A REFUND. DISGUSTING

    January 21, 2025
    Unprompted review
    Rated 5 out of 5 stars

    Full refund and a gift thankyou.

    **This is an update :- I'm very happy with the way Titan cards resolved the situation, after seeing my email they instantly refunded my payment and sent some complimentary packs to my grandsons which was extremely kind of them thankyou .My order was cancelled and its over 10 days and the refund still sitting in pending. I'm glad I didn't tell my grandsons about the pokemon cards, I wish I had bought them from a store, as they say if it sounds to good to be true its probably not. I won't be using them again......still no email response to my query and still no refund 10/12.

    November 25, 2024
    Unprompted review
    Rated 3 out of 5 stars

    No card delivered - Money not returned

    Tried to buy a Pokemon card for my son's birthday present. The card was never delivered to me. when I asked they said the Royal Mail said to them the GPS was indicating it was connected to the area! I mentioned this is not good customer service and it is not my responsibility. No money was returned or no substitution presented to me. Never buy from them !!

    AFTER SPEAKING TO CUSTOMER SERVICE again about the issue the money was refunded. So I change to a 3 star as they sorted it out however I suggest they change their delivery partner.

    December 4, 2024
    Unprompted review
    Rated 5 out of 5 stars

    Amazing 👏

    Honestly this customer service I have had has pushed this service right up, They have been so friendly and helpful, Reassured me with all my problems! They explained what's going on with there company and why things are a bit slower then usual definitely recommend the customer service is 10/10 Merry Christmas everyone 🩷

    December 2, 2024
    Rated 5 out of 5 stars

    GOOD

    It was just my bad luck, everything else was good

    October 28, 2024

    The Trustpilot Experience

    Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

    We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

    Learn about Trustpilot’s review process.

    Here are 8 tips for writing great reviews.

    Verification can help ensure real people are writing the reviews you read on Trustpilot.

    Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

    Take a closer look