T J Car Sales Reviews 

561
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We bought a used Ford Transit Custom. Tim was a pleasure to deal with and joined us on our test drive, where we identified an issue with the indicator. This turned out to be a bigger issue than once... See more

Rated 5 out of 5 stars

Excellent personal service from Chris when buying a new car. Nothing too much trouble and makes you feel comfortable This was also supported from Tom the owner who agreed a very fair deal and en... See more

Company replied

Rated 5 out of 5 stars

What a wonderful experience at TJ car sales! Mike our salesman was just outstanding. He understood exactly what we were looking for and found the perfect car for us. Absolutely no pressure buying and... See more

Rated 5 out of 5 stars

Great service from Steve and everyone at TJ Cars. Bought a Skoda Octavia estate, few niggles with the car but nothing has been too much for Steve and everyone, car has been seen the next day and the i... See more

Company details

  1. Car Dealer

Information provided by various external sources

If you are looking for excellent priced, quality used cars in South Wales, then you have reached the right place. T J Car Sales are a friendly, family run used car dealer based in Bridgend, located between Cardiff and Swansea in South Wales. We are proud to offer you a customer service second to none and we are very competitively priced. Don’t just take our word for it, please browse our stock and see for yourself. At T J Car Sales we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you. We pride ourselves on offering only the highest quality of vehicles ensuring that all our vehicles are HPI checked and clear from any finance interest and insurance write off/theft damage. We have also committed ourselves to the AA Dealer Promise


Contact info

4.8

Excellent

TrustScore 5 out of 5

561 reviews

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4.8

All reviews

(561)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience.

Excellent experience.
Friendly, professional, honest, highly recommended.
We live 150 miles from Bridgend and were cautious about buying a vehicle long distance but TJ Car Sales had what we were looking for. We viewed our car, an Audi Q2, on a Sunday and collected it the following Friday.
Mike was the salesman who dealt with us and we cannot praise him enough. The car had only just come in and had not been through its full pre-sale process, except for having new tyres fitted, so the first thing he did when we viewed it was highlight the various parts that needed attention. A couple of minor bodywork dings, new number plates, full valet, refurbish alloys etc. He was very honest & open.
After driving the car we decided to buy it and put down a deposit, arranging to come back five days later.
In that time, all the work previously mentioned was done, plus a service & MOT. Mike kept us up to date with everything that was happening at all times. We had also arranged to have a full independent pre-purchase check done through ClickMechanic on the morning of our collection day (which was also excellent).
Every part of the extensive check came back as excellent or very good, except for a faulty rear wiper motor and batteries that needed replacing in the keys.
This was one hour before our arrival - both were seen to before we got there.
Mike very kindly picked us up from the railway station and we were soon going through all the paperwork, guided efficiently and professionally by him.
And then it was time for a most enjoyable three hour drive home in our lovely new car, both of us beaming from ear to ear!
Our whole experience dealing with Mike in particular and TJ Car Sales in general has been excellent, we cannot praise them enough and - despite the long distance - we would certainly buy from them again.
This review was written nine days after purchase - and we still love our car!
Pete & Dawn Jeffs
Plymouth

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a right lemon of this company

Bought a right lemon off this company. Was sold a 68 plate custom van for £14,000. The van was faded and t-cutted covered so it didn't show up when i purchased it. It has a power drain somewhere on it. Been nothing but trouble. They sold me this knowing the things they covered up. My wife is in a wheelchair. I contacted the garage and they ignored my message. Stay clear.
Not happy, never again.

February 6, 2024
Unprompted review
T J Car Sales logo

Reply from T J Car Sales

Thanks you for your feedback and sorry to hear you've had an issue.
The vehicle was purchased nearly 1 year ago and I have checked and can't see that you've contacted us since.
We have not tried to cover anything up. You purchased a yellow Transit Custom from us, unfortunately sometimes over time, some colours can fade a bit. I'm sure that this can be restored with a polish.
Also, you chose not to opt for one of our extended warranties, if you had, we would've been more than happy to look into your issue with the power drain.
Kind regards
T J Car Sales

Rated 5 out of 5 stars

Thank You Martyn

My Partner and I went up to view a couple of cars with T J Car Sales. We were greeted by Martyn and made to feel very comfortable. He couldn't do enough for us, even when we were being a little awkward and wanted to test drive a few cars he was more than happy to help. By far the best car purchase experience I've ever had. Thank you very much Martyn!

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

We went to view a car down at TG car…

We went to view a car down at TG car sales today, we was greeted on arrival by Martyn, Martyn was nothing but helpful from start to finish, showing us around the car and taking us out on a test drive, we felt the car was amazing value for money and priced well, and they also give us a very good deal on a trade in price, Martyn was not pushy at all when it came to the sale. an amazing family run business which was very welcoming and very professional, highly recommend to others looking to buy a car from here.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

We recently purchased a car from T J…

We recently purchased a car from T J Car Sales, and we would like to extend our heartfelt thanks to Chris for his exceptional assistance. Chris spent nearly the entire day with us. His patience and dedication were truly remarkable. He went above and beyond to help us arrange a suitable payment plan, making the entire process smooth and stress-free.

By the end of the day, we were able to drive home in our new car, and we couldn't be happier with our purchase. Chris's professionalism, expertise, and genuine care made all the difference. We are incredibly grateful for his support and would highly recommend T J Car Sales to anyone in search of a new vehicle. Thank you for everything, Chris!

July 8, 2024
Unprompted review
Rated 3 out of 5 stars

Warranty period

Went to buy a car for my wife, Car was great, sales was a pleasant experience, only issue was the aftercare during warranty period, took the car back on three occasions for a airflow sensor to be changed and they didn't do it, simply reset the engine management light and same problem appeared again, it's a hours drive there so gave up and took it to our local garage to be sorted shame really because the process with them was great and the car is great.

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

Mike the fantastic salesman

We had the absolute pleasure of having mikes help to buy a car he was very professional and informative had a amazing customer service, and as an added bonus was incredible with my kids keeping the entertained while I looked over the car, although his forte is cars he made brilliant paper airplanes for them lol! Thank you for everything I love my new car

November 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Bought a Mercedes GLA last week and very happy with how the purchase went. Martyn was very helpful and professional and nothing was too much trouble. He kept me up to date with everything and the finance was arranged, sale completed and the car picked up in three days. A very friendly team who were not at all pushy and will definitely be recommending TJ Car Sales. Many thanks.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I had an amazing experience with the TJ Car Sales team. After purchasing a vehicle from them, I encountered a major issue that caused the vehicle to go into limp mode.
The team at TJ Car Sales responded promptly and went above and beyond to resolve the issue. I am truly grateful for their exceptional customer service and helpful attitude.
I would like to express my sincere thanks to all the team members involved in my purchase.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Hi bought a car from this dealer and cannot praise them enough

Their were too items missing and they replaced them at their expense

Cannot praise allan enough excellent sales man and went out of his way to help

Don’t listen to tyre kickers you are in good hands with this company

Duncan

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

100% great experience

What a service from start to finish. When I got there I was greeted by Mike and was so helpful and polite. Didn’t push for a sale one bit got the keys to a car I liked and left me to it. Mike and the guys gave me a generous offer on a part-ex wich helped massively towards my new car. Cannot recommend these guys enough. I will 100% go back there for another car and also highly recommend tjs to anyone who’s looking. Also phoned me after sale to come in and replace batteries on keys. Excellent experience wich is what’s needed. 10/10

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

If I could give 10 stars I would!!! 100% recommend!

The best car buying experience we've ever had! Mike was brilliant from the moment we walked into the yard nothing was a problem. We've had some awful experiences when buying cars in the past and I would not even hesitate to come back for another.
We were not followed around the cars like you are in other dealerships, or hassled, or rushed we asked a question and got honest answers about everything. They were upfront and honest and we truly had one of the best customer experiences - from start to finish it was the easiest process. We couldn't be happier with our new car. Thank you again! Absolutely brilliant.

September 8, 2024
Unprompted review
Rated 5 out of 5 stars

Double whammy!

Bought my car in June and then recommended my Auntie to have a look at what was available from them when she was looking this week... Both occasions fantastic service. Simon dealt with me in June and Mike dealt with my Auntie this week. 100% would recommend this place for anyone looking for a new vehicle. Always willing to go above and beyond and nothing is too much trouble for them to sort out for you. Thanks all! :)

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Chris

I recently purchased a car from Chris at TJ Car Sales and I can't speak highly enough of the service I received. Chris did a sizable chunk of research on the car for me before I went to see it in person, always replying to email questions very promptly. On the day I went to see the car Chris and Tom were great. I had time to look around the car before we went out for a test drive and there was no pushy sales pitch afterwards. A really good buying experience - thank you Chris!

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Buying a car experience

A lovely gentleman called chris helped me all the way through with my first buying experience with a car, reassured me on everything and was so helpful with anything me and my grandparents had to ask. Would definitely recommend this to anyone who is looking to buy a car, all staff were lovely and friendly!!

July 20, 2024
Unprompted review
Rated 2 out of 5 stars

To start with the car we bought for my…

To start with the car we bought for my wife around four weeks ago is great exactly what she wanted and sales team were helpful and the presentation of the car when we collected it was excellent. The problem started with the aftercare, within a week we had problems with the rear light cluster and engine management light came on, called up as still under warranty and travelled a hour back on agreed day to have looked at, problem diagnosis was a air flow sensor and new light wire system. Since then been down twice and the lights issue has been sorted however rather than change the sensor as agreed all they keep doing is resetting the engine management light. Was told last time sensor will be ordered and changed tomorrow however called today to confirm and sensor hasn't been ordered and car isn't booked in to be done so now I booked in to our local garage to get done. Overall our experience isnt great, wouldn't advise taking out the extended warranty they offer as the clearly look for any way to avoid spending money on sales aftercare.

July 19, 2024
Unprompted review

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