While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do. Not order from this company! They sent me 2 of what I ordered and refuse to refund me. They are scammers! My order was over $150.00 and was charged 2 times that amount and only offering me $30... See more

Rated 5 out of 5 stars

I have never ordered from them before but everything went just fine. I was worried when I couldn't get proper tracking information but that was due to Canada Post. They do not put in the tracking unti... See more

Rated 4 out of 5 stars

For the price points the clothes we good. Fit is fine. Delivery was very late and no tracking of package until two days before. All in all if I find something interesting I will return. FYI the co... See more

Rated 5 out of 5 stars

I am always sceptical of ordering goods online from a name that I don't recognise, but Tluly did not disappoint! I was kept informed of each stage of my order from start to finish. Ordering was easy... See more

3.6

Average

TrustScore 3.5 out of 5

977 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAMMERS

Do. Not order from this company! They sent me 2 of what I ordered and refuse to refund me. They are scammers! My order was over $150.00 and was charged 2 times that amount and only offering me $30.00 …..starting at $10.00 refund after 17 email

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Love these clothes. Well made and good sizing. I ordered last year and the sizing was off. Although their return policy said otherwise, they graciously agreed to replace the order at NO cost to me!

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

RUN DONT WALK...NOT REPUTABLE

I ordered two dresses for a wedding from a site called "Made in South Carolina", and when I received them the packaging said Tluly. The quality was VERY POOR. Nothing like the description, and they did not fit. I sent an email to Customer Service to ask how to return them, and after going back and forth explaining the problem, they offered me $24 on a $112 order. I have sent them a message letting them know that is completely unacceptable, and that I consider this a scam under US consumer protection law. I will be taking this to the Attorney Generals office if they do not honor my request for a full refund. This is a major hassle, and I would never recommend them. RUN DONT WALK!!!!!

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered two dresses because ibwasnt…

I ordered two dresses because ibwasnt sure how they would fit It’s for my son‘s wedding. I got the dresses. One size was too small. Wanted to send it back. They said they wouldn’t give me a refund. They wanted to offer me $10 so I’m finally just be with my credit card company. They told me to go ahead and contact my bank to get a refund so I will be contacting my bank. I would not deal with these people

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

They were horrible to deal with

They were horrible to deal with - I tried to return. They offered me $30 for $105 worth of clothes. They said I could keep - they don't fit I want my money back. Nice gig. The material was cheap and prints not as shown online. DO NOT BUY from them - they are CROOKS

March 15, 2025
Unprompted review
Rated 1 out of 5 stars

My mother is a senior citizen who…

My mother is a senior citizen who ordered 2 dresses from this website and needed to process a return bc the dresses did not fit her. This website customer service would not process a return and offered $6 for the dresses.

September 30, 2024
Unprompted review
Rated 1 out of 5 stars

Rip off…

Will not let me return an item it is to small for an xl.They say it would cost to much money to return

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

I LOVED THE DRESS !!!!!!!!

THANKYOU TLULY....!!!! I ORDERED A BEAUTIFUL BLUE AND GREEN DRESS...WHEN IT CAME IN AROUND 3 WEEKS, THE DRESS WAS SO BEAUTIFUL JUST LIKE THE PICTURE, BRIGHT AND FRESH...THIS IS THE FIRST TIME I EVER ORDERDD FROM TLULY..BUT..I WOULD ORDER AGAIN FOR SURE.. THE CLOATHES ARE SUCH A GREAT PRICE AND A LOT OF THEIR STUFF IS VERY UNIQUE, FOR EXAMPLE THE JUMPERS AND TOPS...THEY ARE SO NICE....I WOULD DEFINATELY SAY THAT TLULY IS A GREAT SITE TO SHOP...CHEAP AND CHEERFUL AND VERY AFFORDABLE FOR ALL OF US..!!!! THE DELIVERY TIME TOOK ""3 WEEKS PLUS 2 DAYS WHICH IS NOT TOO BAD, BUT I CAN ASURE YOU ALL....THE DRESS I RECEIVED IS JUST SO BEAUTIFUL AND I CAN HONESTLY SAY THAT I WAS SO WORRIED AFTER READING SOME OF THE BAD REVIEWS....BUT...MY EXPERIENCE WAS VERY POSITIVE INDEED...IF I CAN PUT A PICTURE OFMY DRESS HERE I MOST DEFINATELY WILL...I AM SO HAPPY WITH IT.
I RECOMMEND TLULY TO YOU ALL IF YOU WANT CHEAP AND CHEERFUL...BUT DO GO BY THE CHART....I AM A CLASSIC SIZE 14 AND I GOT THE SIZE XL AND IT FITS LIKE A GLOVE.
THANKYOU SO MUCH TLULY !!!💖

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible dresses

Horrible dresses; nothing like the description. On an $81.00 order at first they were only willing to refund me $18!!!( Probably only what the dresses were actually worth) Much back and forth with Customer Support and finally they were going to refund me $64...we shall see

October 15, 2024
Unprompted review
Rated 4 out of 5 stars

Good value

Item arrived in good condition & within a reasonable time. Outfit is fabulous. Sizing a little smaller than true, would recommend purchasing a size up.

October 10, 2024
Unprompted review
Rated 3 out of 5 stars

I didn’t like the fact that my order…

I didn’t like the fact that my order wasn’t right and two items were on that order that I didn’t order. You said you were refunding me that and I’m waiting to see that on my bill. That was the only problem I received my sweater and I like it.

October 13, 2024
Unprompted review
Rated 1 out of 5 stars

Truly is a Scam

I ordered 4 dresses on the 4the of September. I had not received any update as to what was taking so long. I have constantly been contacting them, in Messenger. I received a response on the 23rd September asking me whether I would accept a refund for 2 of the dresses that were not available. I answered yes. I am still waiting for refund, except I received an email supposedly they are having shipped all 4 items from Korea, yet when I attempt to track the items, it says that there is no tracking available. I emailed, messaged the company last night from Australia, no response. I think I have been SCAMMED! Do not buy from this company!

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible Company-Do not do business with them

Not only did they not send me the whole order, when I wanted to return items they offered me $80 on a $399.50 bill and I could keep the clothes. I didn't want the clothes, they didn't fit, the quality was not good, it is cheap. The sets do not match. It is the worst experience I have had purchasing clothing online. They are fraudsters. I have filed a dispute with PayPal.

September 18, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look