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Rated 5 out of 5 stars

I’ve had my wey2wifi for nearly a year . The flexibility is brilliant being able to move it anywhere. I even take it with me if I’m out on site instead of hot-spotting. Have dealt with Michael since... See more

Company replied

Rated 5 out of 5 stars

Mike, is so helpful and as he is local it is super to get a prompt response in person from a ‘real human’ and not some call centre or faceless corporation. If there is a problem he will come and sort... See more

Company replied

Rated 5 out of 5 stars

I had an issue with my broadband . Micheal was very efficent and came round straight away to find it was human error and saved me a pretty penny as Bt would of charged. Normal services resumed thanks... See more

Company replied

Rated 5 out of 5 stars

Michael was fantastic throughout the whole process, explaining our options and giving pertinent advice. The porting/installation was trouble free under Michael's guidance. Once we were set up we had a... See more

Company replied

Company details

  1. Telecommunications Service Provider

Written by the company

We provide a high quality business & home broadband and Wi-Fi service for customers that demand exceptional customer care with a 24 hour service level agreement. We also provide: Cisco Webex cloud hosted phone systems 0800 numbers SIP Trunks Digital area code cloud phone numbers Mobile SIM cards Wey2WiFi portable plug & play broadband Visit www.TNBN.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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No recent history of asking for reviews

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4.8

All reviews

(50)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Michael delivered the promise to have…

Michael delivered the promise to have us set up promptly and was always available to answer our questions to ensure we had no downtime. Friendly and accommodating service . Will recommend.

February 5, 2025
Unprompted review
TNBN logo

Reply from TNBN

Thank you. Im gald you are happy with the Fibre and VoIP service we provided. It was a great effort from my team and I putting this together for you.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I recently had the pleasure of working with Michael from TBEN for the installation of my business Wi-Fi and phone system at my new permanent makeup and skincare clinic in Weybridge. From start to finish, Michael made the entire process smooth and hassle-free.

Having dealt with various Wi-Fi and phone providers in the past, I was often met with frustration and difficulty in getting support. However, Michael's professionalism and dedication truly set him apart. He took care of everything, ensuring that all my needs were met without any complications.

I highly recommend Michael and TBEN for anyone looking to set up their business communications. His expertise and commitment to customer satisfaction made a significant difference for my clinic. Thank you, Michael, for your outstanding service!
Jade

January 7, 2025
Unprompted review
TNBN logo

Reply from TNBN

Thank you. We are glad you are happy with your new Fibre link and cloud VoIP phone service.

Rated 5 out of 5 stars

Good old fashioned customer service - How refreshing

Michael was fantastic throughout the whole process, explaining our options and giving pertinent advice. The porting/installation was trouble free under Michael's guidance. Once we were set up we had a couple of teething problems which Fatima dealt with immediately. We also changed our minds about the set up of the extensions, again Fatima implemented the changes immediately, nothing was too much trouble. Patient and quick to resolve any issues,we would highly recommend TNBN and we made great savings too £££.

December 12, 2024
Unprompted review
TNBN logo

Reply from TNBN

Thank you for an amazing review. We look forward to working with you in the future.

Rated 5 out of 5 stars

SIP Setup with Number Port

Have ported a number to them and setup a SIP trunk. Everything went smoothly and the client is saving around £100 per month from their previous solution.

June 5, 2024
TNBN logo

Reply from TNBN

Hi Jon. Thank you for a positive review. We are happy we was able to save your client money and provide a good service using SIP.

Rated 5 out of 5 stars

Excellent service

Absolutely fantastic service from all staff at TNBN. Thank you all so much!

June 6, 2024
Unprompted review
TNBN logo

Reply from TNBN

Thank you. It has been a pleasure working with the school and setting up your new hosted phone service.

Rated 5 out of 5 stars

Massive savings when switching from Bt

Michael and the team helped us switch from Bt and with a saving of around £100 a month ! All the team were extremely efficient with keeping us informed the whole time and sorting out a minor issue.
Would highly recommend .
Thanks again.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service , helping us get set up was exceptional. The support from the team has been amazing highly recommended

March 20, 2024
TNBN logo

Reply from TNBN

We’re really happy you had a good experience when switching to TNBN broadband and digital IP services.

Rated 5 out of 5 stars

Fast Response. Professional. Recommended

Michael and his team are fast to respond and professional. I have had no issues. A personal level of service from people who care about their business and clients. All my telephony and broadband services are now with TNBN. I would have no reservation in recommending them to anyone looking for broadband or telephony services.

November 15, 2023
Unprompted review
TNBN logo

Reply from TNBN

Thank you for you review. We are happy you have had a good experience with TNBN.

Rated 5 out of 5 stars

Great products that are easy to set up…

Great products that are easy to set up and use, TNBN were very helpful in assisting throughout the process and we are all happy with the result

September 14, 2023
Unprompted review
TNBN logo

Reply from TNBN

Thank you for a fantastic review. We are happy you are enjoying our services.

Rated 5 out of 5 stars

The support set up of WEBEX telephone system.

The support, patience and guidance offered by Fatima was very refreshing. Her knowledge on the product and it's set up made the experience easy and user friendly for someone with limited knowledge and technical experience.

March 23, 2023
TNBN logo

Reply from TNBN


Hi Sharon, thank you for your lovely review.
It was a pleasure to assist you.

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service

I have been a TNBN customer for the last 3 years.

TNBN have always been great when it come to resolving issues I have had and have always been prompt in responding to me.

I would always recommend TNBN.

March 8, 2023
TNBN logo

Reply from TNBN

Thank you Ben. It’s been a pleasure having you as a customer.

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