Normally quite happy to visit Toby Carvery Redhill but tonight was very dissapointing to say the least. The amount of meat was hardly enough to make a sandwich. They had run out of vegetarian bak... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Toby Carvery, where every day feels like the best ever Sunday
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a lovely carvery meal at Washington…
Had a lovely carvery meal at Washington I am gluten & lactose free it wasn’t a problem for them they made my dinner separate I waited a little but it was all fresh so I expected that. Our server Lucy was very friendly polite and helpful thank you Toby carvery
Give it a miss
I ordered via uber eats from Watford (Aldenham) Toby carvery.after delivery of near in an hour the food arrived..two fairly small pieces of meat, 2 small roast potatoes, and two medium which I reheated in the air fryer. NO YORKSHIRE PUDDING! I found the dinner to be bulked out with peas, weird colour carrots, cauliflower and mash. Turkey was lovely, beef was chewy but good flavour. Side of mac and cheese was very dry. For the price it was a mediocre meal. The fact there was no Yorkshire either was not good. Would I order again? No. Given the vast amount of different restaurants available now, I think for the money there are far superior places to choose from. Toby not being one of them.
100% NOT recommended Chester Branch
Staff seemed clueless about everything especially since we never been before, did not explain how to do it best. The food was awful and I can’t believe I paid for that. Rock hard rosters, mushy tasteless veg that looked like it’s been there forever. Mash was some hard plop , never seen anything like it. Never again. I would 100% not recommend
Absolutely disgusting service poor…
Absolutely disgusting service poor management at the Barnes Toby. Staff rude asked us to pass them the plates when clearing tables had Groupon vouchers that they are not trained in using so ended up costing more. Abrupt service. Made a reservation but in arrival was not seen to because they thought we were leaving just shows the customer service made a reservation on line that was deemed as non attended wow
We went to Chin garden Stoke on Trent…
We went to Chin garden Stoke on Trent last night for a Carvery.
The gravy was watery and the beef like rubber!
It's not hard to make gravy is it??
never to be repeated
We were very disappointed with our experience at the the restaurant in south Croydon, the food served was undercooked all the vegetables were cold and the meat was so stringy and not appetising, The turkey joint has a green ring running through it. The children's menu was very misleading with chicken burger that turned out to be chicken nuggets in a bread roll. Service was ok but slow, the food was not worth the price charged, especially the desserts almost £6 pounds for ice cream with one chopped strawberry with sauce poured over it. I would not recommend this restaurant to anyone
Great breakfast at reasonable price
This morning on the spur of the moment I decided quite late to have breakfast at the Toby Goring instead of lunch. I thought it might not have been such a good idea as it was so hot and was late in the morning as breakfast finiishes at 11 to prepare for lunches.
So glad i did. There is so much to choose from fried egg beans tomatoes Yorkshire pud mushrooms and different things which I didn’t know what they’re called. Lots of toast and marmalade (and glad the toasting machine now goes a bit faster) the coffee was good and nice and hot too. Gavin was helpful too finding me quickly Oat milk which he brought to my table.
And so reasonable.
Must say a brilliant brek and will go again soon
(very soon).
The Toby Carvery Aintree race course
The Toby Carvery Aintree race course , consistantly closes it's doors hours earlier than advertised on the internet, which is 10pm last food service 9pm. Last night 2nd June 2026 they closed the doors at 7.30, 2 hrs 30 minutes early. Last week they turned away a party of aprox 14 when they closed at 8pm and turned customers away again last week at 8.30. This inconsistancy is shoddy management at best, and a complete let down for potential customers. I have never experienced another restaurant behave in such an inconsistant manner.
Strathclyde Park disaster
Strathclyde Park
We’ve been eating at this Toby Carvery for over 13 years, so we’re not exactly first-time customers who don’t know what to expect. Unfortunately, this visit has ensured we won’t be returning.
We were seated quickly, which was about the only thing that went well. The queue for the carvery only had five people ahead of us, yet somehow we spent over 25 minutes waiting to be served. It genuinely felt like waiting for a doctor’s appointment rather than collecting a roast dinner.
Eventually we reached the server and were presented with what can only be described as transparent slices of pork and beef. I’ve genuinely seen thicker slices of ham in a supermarket sandwich.
Things only got worse. At the gravy station there were only two pots sitting under the vegetarian gravy sign, and neither looked remotely like the usual original gravy. We had to ask a member of staff whether the proper gravy was coming, only to be told that one of those pots actually was the original gravy. If that’s what your original gravy now looks like, I’d hate to see what the rejected batch looked like. It was lumpy, discoloured and completely tasteless.
Then came the meal itself.
The carrots were rock hard and completely devoid of flavour. The mashed potatoes tasted sour, almost as though they had been made with milk that had gone off. The roast potatoes somehow managed to taste damp and stale at the same time, which is an achievement in itself. The pork was wafer-thin and tasteless. The beef was no better.
Three of us ordered exactly the same meal, and all three plates were equally awful. Even my daughter, who normally enjoys a Toby Carvery, couldn’t eat hers.
We asked a waitress to remove the plates. Her response was that someone from the kitchen would have to taste the food first and, if it was as we claimed, they would remove it from the bill. That response suggested our honesty was somehow in question.
The truth is, I couldn’t have cared less about the cost of the meal. I hadn’t driven there hoping for a free lunch. I had driven there hoping to enjoy a decent meal with my family after over thirteen years of being loyal customers.
The meals were removed from the bill, but we were then simply told there was nothing else they could do.
So, hungry and disappointed, we left and ended up buying lunch at M&D’s instead.
After more than thirteen years of choosing Toby Carvery, it’s remarkable that one visit managed to undo all that goodwill in the space of a single lunch.
This wasn’t simply “not up to the usual standard.” It was, without exaggeration, the worst carvery meal we’ve ever been served.
We won’t be returning.
Toby Carvery The Barnes
We visited Toby carver at The Barnes Sunderland and always find the staff professional and helpful. We visited today 1/7/26 and Carol in particular was very friendly and helpful.
Elise was an absolutely amazing…
Elise was an absolutely amazing hostess,she treated us with such care and went above and beyond. We have been several times now on a Sunday and Elise always goes out of her way to make us feel comfortable and to ensure we have everything we need. She is an absolute asset to Toby carvery at Roborough. Such a beautiful young lady
Well I had a carvery delivered today…
Well I had a carvery delivered today and omg omg omg delicious yummy I’m fussy on roast this was the wow factor I ordered mine from Lympstone Exmouth toby carvery and a massive thank you you are stars 🌟 🤩 highly recommend toby carvery will be defo ordering again
Something is seriously wrong at the…
Something is seriously wrong at the castle point Toby carvery. I am Army veteran and went in for my armed forces day free breakfast. Sounds lovely took my missus and paid for hers. Here’s where it all goes wrong. The plates need to be taken to the skip I suppose they were white once. The counters dusty greasy as if someone forgot to clean down from last nights service. After waiting 20 minutes for some food to reach the hot plate. No sausages no bacon no eggs. The chef constant apologised for the long wait apparently he was training!
The food that was at the hot plate was awful dried up hard black pudding pancakes and wet mushrooms is what was available. I spoke to the manager/ supervisor and she said the equipment wasn’t working properly.
This is the second time I have visited and the second time I have complained. I went away with an empty belly also my partner. The other customers saying it’s like this all the time. Shocking. I couldn’t use the code for the free breakfast at any other Toby as it already scanned at castle point. So what did I get absolutely nothing Thanks guys
Not impressed
We used to go to toby quinton awile ago...but didn't rate carvery...we've been today and can honestly say we won't be going back
Nasty manager now and bad meat
I have been going to Toby Carvery Snaresbrook for over a year now, usually weekly sometimes twice a week. Staff are always good. Tonight I got my usual some of each meat and piled on the veg. By habit I leave the meat almost till last, and the beef till last. Tried some of the beef, the bit I tried had some fat on it. It tasted nasty so spat it out onto my fork and put it back on the plate. Finished up the remainin g bits of veg yhen ernt back to the beef Chose another piece, this time cutting off the fat. Nasty taste again, back onto the plate, I thought to lift up the plate and smell the beef. I was shccked, it smelt literally bad/off, quite nauseous. Asked to see the manager. Tonight it was the lady manager. She was rather snide, she told me they would void the bill. She also said that I had complained every time I had been there which was an outright lie. I asked her to please smell the meat for herself. She said no. Over a short conversion I asked her at least 4 more times to please smell the meat then she would see what I meant. She said that would be unhygienic. So she implied that I always complained, would not smell the meat so she could understand why I complained. On the way out I said I would not be going back. I recall that I had a run in with her before some months ago and she was snide then also. Her attitude, thinking about it, both times, was mocking. I have been giving this some thought. I am christian, there have been times when I, shall we say, have been gotten at, by people that were involved with things on "the other side". Strange as this might sound, I would not be surprised if she was involved in something like witchcraft.
Awful toby in Burton-on-Trent…
I went to the toby in Burton-on-Trent while they had an offer of £7 carvery. It was a hot day so quiet for 4pm but they couldn't offer refillable soft drinks as machine broken. I ended up with a 250ml can. The turkey & beef were dry & I wasn't impressed with the vegetables. The carrots were going brown, peas were hard and I didn't even try the macaroni cheese as it just looked like dried pasta without any sauce. Wasn't at all happy but find it too embarrassing to complain, its not like they can resolve the issues. Glad I didn't pay full price! Can't see us going there again.
Disappointed birthday
Ive been using toby for years but it has started going down hill 😪 i Took my son for something to eat for his birthday at dudley only to leave most of it because you could tell most of the food was from yesterday the vegetables were very dry and crusty also the potatoes 🤢 had loads of black lumps in it the meat was very very dry also so in the end very disappointed that i paid £30 just to leave nearly all of it 😡
Torby's Huddersfield on Sunday 21st…
Toby's Huddersfield on Sunday 21st June 2026, and once again we had a fantastic experience.
The restaurant was incredibly welcoming, and a huge part of that is down to Laura and Michelle. Laura was absolutely brilliant throughout our visit. She checked on us several times to make sure everything was perfect, asked if there was anything else she could help with, and genuinely made us feel valued and welcome. You couldn't ask for better service.
Michelle is equally wonderful. She is always cheerful, smiling, and happy to see us. Even when we're not seated in her section, she'll still make a point of coming over to say hello. As regular customers, it's lovely to be recognised and made to feel so welcome.
Between them, Laura and Michelle are outstanding members of staff. They are efficient, professional, caring, and always go above and beyond for customers. Watching them interact with other families and children shows just how dedicated they are. Nothing is ever too much trouble, and they consistently put customers first.
The atmosphere they help create is a huge reason why we enjoy coming back. Their bubbly personalities, positive attitudes, and attention to detail make every visit special. We honestly don't feel the place would be the same without them.
Good customer service can be hard to find these days, but Laura and Michelle are a credit to Torby's. They treat people with kindness, respect, and genuine care from the moment you walk through the door until the moment you leave.
Thank you, Laura and Michelle, for your hard work and dedication. We always look forward to our visits, and it's even better when we see that you're working. Your efforts are truly appreciated and deserve recognition.
Laura and Michelle, you are rewarded outstanding by us (your customer) thank you for making it another pleasant visit. 😍
Toby Carvery Festival Park
Toby Carvery Festival Park, Stoke on Trent. Absolutely shocking staff, on arrival was met with a guy behind the desk who didn't even greet you just looked at you like he didn't know what you were there for, had to wait for a table, decided to get drinks while waiting, got ignored and accused of queue pushing and when eventually came round to us ordering drinks the bar maid disappeared, the other guy behind the bar then continued to serve people arriving after us. Seems staff don't know what they are doing and clearly decided to be awkward. Safe to say we did not stick around for our table and left. Rather go elsewhere!!
Toby Carvery Gravesend
Toby Carvery Gravesend. Haven't been for a while due to surgery. Decided to go on an off chance. Had a great time. Milena, Ryan, Andy and Harper, Made our day. The service was 1st class and the food was brilliant. All the staff are a credit to the company.
The Huge Yorkshire puddings., remind me of the ones my mum used to make.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








