Tojbamsen Reviews 2,646

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I ordered two products - I received only one of them in the package that was shipped. The amount for both products was withdrawn from my credit card and no information was provided on further shipment... See more

Rated 5 out of 5 stars

After ordering my buggy ( Silver Cross Dazzle) I received it the following day. I was amazed and happy. Then 2 days before my holiday I ordered something else with hope that I will receive t... See more

Company details

  1. Baby Store

Information provided by various external sources

TøjBamsen.dk sælger babyudstyr i kendte gode mærker til fornuftigepriser. Vi tilbyder vores kunder landsdækkende prisgaranti på hele sortimentet. TøjBamsen.dk dk er danske familieejet og uafhængig virksomhed. Vi tilstræber altid, at yde vores kunder den bedst mulige service og vejledning uanset købets størrelse. Velkommen hos TøjBamsen.dk


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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Rated 3 out of 5 stars

Most of the products I bought are good.

It is difficult to get through to their customer service. The baby play-carpet I brought from it has bad smell on the handle. I would like to return it and asked them who will pay the fee for the transfer. But I did not get their answer till now.

September 17, 2012
Unprompted review
Rated 1 out of 5 stars

Torture turtle

I give order at 04.09. 2012 days after they said they dont have one of the item. They ofered another one. I refused i said i have hurry please sent my pakke fast. Today 12 september i got mail from gls pakke shop and it says the shop i choose at birkerød is ferie lukket so they sent my pakke to Tastrup!!!! Why Tastrup ? Why that much late Why they wait until shop enter ferie lukket? When i will get my order? This is not the first time i shop from toj bamsen but its exactly the last one.I gave one star thibk i dont have chance to give any? I have hurry those order will suppose to be a pressie for my friends new baby and wish i can get it before i travel

September 12, 2012
Unprompted review
Rated 1 out of 5 stars

Unacceptable handling and service

I ordered two products - I received only one of them in the package that was shipped. The amount for both products was withdrawn from my credit card and no information was provided on further shipment of the missing product (or explanation). The response to my e-mails was extremely slow, took weeks and a couple of reminders that I did not hear anything... Very disappointing; it is the first time I met such poor customer service. After one and a half month I was promised to receive money for the product that was not delivered...

June 19, 2012
Unprompted review
Rated 5 out of 5 stars

best service in danmark

i have always bought everything for my son from tojbamsen,and every time its been a great experience.I have tried other shops like babysam but none come close to the service at tojbamsen.
thankyou

April 23, 2012
Unprompted review
Rated 5 out of 5 stars

Very good service

Pleasure to shop at Tøjbamsen.dk
Easy to use web shop. Fast dispatch of package with an option of track and track. Package received well within 3 days (I live in Copenhagen area).

August 9, 2011
Unprompted review
Rated 5 out of 5 stars

Delivered my buggy very quick

After ordering my buggy ( Silver Cross Dazzle) I received it the following day. I was amazed and happy.
Then 2 days before my holiday I ordered something else with hope that I will receive that just as fast as the first order.
Sadly that took longer and I left on my holiday with out it.
My family had to send it after me on the post .
(still waiting for it)

Otherwise, I am very happy for Tojbamsen! It is a great web shop for mums. I got great help through the phone.
Very friendly.

Thank you xx

June 14, 2011
Unprompted review
Rated 5 out of 5 stars

PERFECT SHOPPING

Shopping at Tøjbamsen was very nice. The stuff that we bought was delivered earlier than we expected. The product was very nice and easy to use. I think price was also very good and products on sale are very good buys.

April 17, 2011
Unprompted review

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