tombola bingo Reviews 

12,906
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Love tombola, lots of fun games , a level playing field when buying tickets . Chat hosts absolutely lovely and made a few chat friends who play regular. Lots of free games and some fantastic jackpots... See more

Company replied

Rated 1 out of 5 stars

Disgusting 108 pounds and u win 2 or 4 pounds on a £2 play its an absolute joke someone plz look into this absolute S%£t hole stay away i can assure u after 7 yrs never won a red bubble pot absolute... See more

Company replied

Rated 3 out of 5 stars

Been a member for 15 year never won a jackpot on the site. The games are fun and easy to deposit. Did prefer it in the old days bigger free winning prizes. Favourite game was happy families. Do not l... See more

Company replied

Rated 4 out of 5 stars

I find tombola fairer than some other sites purely because it limits the amount of tickets you can buy. It means people have the same chance as players who would ordinarily max out games resulting in... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Gambling Service
  3. Gaming service Provider

Written by the company

Open for Fun at tombola, where you’ll find exclusive real-money games from just 1p. With a bingo winner every 5 seconds and an arcade winner every second, your next win could be just around the corner! We design all our games with our community in mind, creating unique bingo and arcade experiences you won’t find anywhere else and always at low prices. Whether it’s classic bingo from just 2p a ticket in bingo Lite, five chances to win in bingo75 Lines, or something totally different like Reel Bingo, there’s a tombola game for everyone. And while we’re all about affordable fun, there are still plenty of chances to win big. From fixed Jackpots up to £20,000 to huge progressive Jackpots and an exciting weekly promo schedule, there’s loads of ways to win great prizes while playing safely. You even have two chances to win for FREE every day in Free For All and Super Spins with prizes up to £1,000! Join today and we’ll double your first deposit up to £50 and throw in some free spins on our slot games. Ready to bingo? Download the app and discover tombola today.


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3.6

Average

TrustScore 3.5 out of 5

13K reviews

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3.6

All reviews

(12,906)

622 reviews in the last 12 months

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Rated 1 out of 5 stars

Discrimination

Joined tombola they suspended my account account because someone self excluded in the past that lived with me.

I didnt know when i married my wife that self excludes me.

They said because she put money in my bank account and i spent on bingo im facilitating her.
Utter nonsense this is discrimination.

I asked for my money to be returned if they think thats the case they refused.

So they banned me because my wife self excluded herself and then more than happy to keep that money

Clearly contradicts only £40 but really awful they still want to keep the money

It will cosy at least £500 to action a deadlock letter to regulator so we will go that route

June 16, 2026
Unprompted review
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Reply from tombola bingo

Thank you for leaving a review, sorry you are not happy with us at the moment, if you wish to discuss the account please get in touch with our 24/7 customer service team on 0800 4643 411, take care, team tombola.

Rated 5 out of 5 stars

I have been playing slots for 3months…

I have been playing slots for 3months now . I know my limits i only do 30- 50 per wk . When i win i transfer funds straight away ,& its deposited into my account immediatley. I played bingo 90 first time last night and i won full house £5,000 + the jackpot £12,000 over £17,240 wow still cant beleive it
Thank you so very much Tombola

June 16, 2026
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Reply from tombola bingo

Thank you so much for your lovely review and well done on your win! We are so glad you are enjoying the site and making use of the safe play tools available! Take care, team tombola

Rated 1 out of 5 stars

Absolutely rubbish some win 3/4 lines…

Absolutely rubbish some win 3/4 lines of the same game

June 16, 2026
Unprompted review
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Reply from tombola bingo

Thanks for your review. I'm sorry to hear you're unhappy with us at the moment. We do have some of the most competitive return to player rates in the industry but, as with all gambling, no win is guaranteed. We do still want you to enjoy the games though and would urge you to consider taking a break if you're not enjoying your time with us. If you would like to discuss your account at all, please contact Customer Service who are available 24/7 via email, live chat and freephone. Take care, team tombola

Rated 1 out of 5 stars

Think it's done for

Played a lot of different sites and can say without a doubt that tombola is the most unfair I've played. Yes the Rtp is good but when you are putting in 50p and the return is mostly 10p or 20p in between alot of spins with nothing back you can hardly boast about the highest Rtp. When you do manage to land a bonus you are almost guaranteed that at least 2 - 3 of the free spins will yeild nothing at all. Sometimes 4. And when you do get a hit it's tragic what it gives back. I have won a decent bit but it's very very rare and was around when I made the account, it seems more like a chat room for people who want to boast about winning 2 pound more or less and just want to talk with friends. chat mods are delusional talking about sprinkling fairy dust for players to have more luck on their gambling. All in all the site used to be good but something happened somewhere and now it's somthing that just drains your money. Advice is to find somewhere else or something else

June 15, 2026
Unprompted review
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Reply from tombola bingo

Hi there. Thanks for taking the time to leave a review. Sorry to hear you are unhappy with us just now. All of our games are tested independently and we are licensed by the UK Gambling commission to ensure the games are fair and that all players have the same fair chance of winning. The results which the Random Number Generator we use produces cannot be pre-selected, manipulated or influenced, therefore the amount staked, whether a player withdraws or the length of time they have been a member has no influence whatsoever on your chances of winning. We would be happy to discuss this with you further. If you would like to contact Customer Service who are available 24/7 via email, live chat and freephone, we will be more than happy to help. Take care, team tombola

Rated 1 out of 5 stars

Been with tombola for over 20 years

..............reply to Tombola, no thank you...like I said I am not sending you personal infomation , their is other ways you can set limits i know this because youve already restricted my limit, so you dont need my personal information of my bank stayements. You can check through peoples accounts to see their spending ....not that you are interested in losing a customer but your not seeing my personal details , thank you for your heartfelt and understanding reply to my post, its pretty obvious your not interested ....., it was Been with tombola for over 20 years, always enjoyed this site until recently. They set a limit on my account without notifying me, not that im an excessive gambler, but I enjoy playing once a month for a few days, now this limit has been set ( not just for me, but apparently its been introduced by the government for online gambling)
So today when I couldn't add any money I was restricted so I couldn't play or even play on the free games as tombola have locked me out completely.
I spoke to their online safety team and found it very degrading to be honest, a young woman giving me advice on how to spend my time during the day instead of playing bingo?.... even then I explained that what I do with my time is actually my time to decide what and how I do.
I have back issues so when im not able to walk, I watch a film or play bingo...apparently I should be focusing on other things and not spending a few hours on bingo?.... im 60 years old and I have this young girl giving me advice on how to spend my time... so ive now been locked out of tombola bingo....
Honestly its my choice how I spend a few hours on what I choose to do with my time.
Ive also been told to send in my bank statements so tombola bingo can look at my money that comes in and my money that goes out, to see if im legally allowed to have an increase on my spending limit????..... they put a 150 pound limit on my account which I wasnt aware of....I dont spend 150 a month on bingo by the way ....from what the girl was telling me " if you win on bingo weather its 5 pound or 10 pound then take it out...if you dont take it out and just continue to play with your small wins it gets deducted from your 150 limit......none of this was explained to me, until today when I couldn't play...
I won't be giving you my bank statements as thats personal information of what I pay out and what direct debits I have.
You dont need to be asking for personal information regarding looking at personal banking details. Im sure theres other ways of doing this regarding spending limits.
But not to worry if you dont send in your personal banking details and have someone tell you how to spend your days, then you get locked out till they see your personal bank statements.
Shameful.

June 14, 2026
Unprompted review
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Reply from tombola bingo

Thank you for taking the time to leave a review, we are sorry you are not happy with us at the moment, as a gambling company we have duty of care to ensure our players are playing safely and not putting themselves in financial harm, if you wish to discuss the account please call us on 08004643411, we are available 24/7, take care, team tombola

Rated 5 out of 5 stars

Enjoy the games

Enjoy the games

June 14, 2026
tombola bingo logo

Reply from tombola bingo

Hi, Thank you so much for your recent review. Hope you continue to enjoy the app and games.

It's always nice to hear how our players enjoy their time on our games. Don't forget, we have a 24 hour customer service team if you ever have any questions at all. You can reach them on email, live chat or by calling free on 0800 46 434 11.

Rated 5 out of 5 stars

Best bingo site on the intranet cms are…

Best bingo site on the intranet cms are very helpful

June 14, 2026
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Reply from tombola bingo

Thank you so much for your lovely review, we are so glad you are enjoying the site and chatting with the hosts! We are available 24/7 if you ever need anything. Take care, team tombola

Rated 1 out of 5 stars

This company gone down hill very…

This company gone down hill very quickly used to be a good site not anymore just take take take.

June 3, 2026
Unprompted review
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Reply from tombola bingo

Thanks for your review. I'm sorry to hear you're unhappy with us at the moment. We do have some of the most competitive return to player rates in the industry but, as with all gambling, no win is guaranteed. We do still want you to enjoy the games though and would urge you to consider taking a break if you're not enjoying your time with us. If you would like to discuss your account at all, please contact Customer Service who are available 24/7 via email, live chat and freephone. Take care, team tombola

Rated 5 out of 5 stars

Always an enjoyable experience on this…

Always an enjoyable experience on this site, winnings are always available straight away 😊

June 4, 2026
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Reply from tombola bingo

Hi, Thank you so much for your recent review. Hope you continue to enjoy the app and games.

It's always nice to hear how our players enjoy their time on our games. Don't forget, we have a 24 hour customer service team if you ever have any questions at all. You can reach them on email, live chat or by calling free on 0800 46 434 11.

Rated 5 out of 5 stars

Winning of course

Winning of course. Being able to play for small amounts.

June 11, 2026
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Reply from tombola bingo

Hi, Thank you so much for your recent review. Hope you continue to enjoy the app and games.

It's always nice to hear how our players enjoy their time on our games. Don't forget, we have a 24 hour customer service team if you ever have any questions at all. You can reach them on email, live chat or by calling free on 0800 46 434 11.

Rated 5 out of 5 stars

There is no doubt that Tombola as to be…

There is no doubt that Tombola as to be the best online bingo site, its hard to win but compared to other sites there are so many different types of bingo games to suit everyone, i'm a member of another self proclaimed big site (not sure if i'm allowed to say but they are under Broadway Gaming) that shares their few bog standard rooms with over 100 of their linked sister sites yet they can't even get 20 players from those 100 sites in their boring bingo rooms/games. at least Tombola keep the site fresh with new rooms added now and again and making changes regularly to keep the site fresh and appealing.

June 11, 2026
Unprompted review
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Reply from tombola bingo

Wow, thank you for such an awesome review, we are so glad you love the games, if you need us don't forget we have a 24 hour customer service team too, take care, team tombola.

Rated 5 out of 5 stars

Love playing tombola

Love playing tombola

June 10, 2026
tombola bingo logo

Reply from tombola bingo

Thank you for your great review, we are so glad you are enjoying the site! Take care, team tombola

Rated 5 out of 5 stars

Just enjoy playing all the games

Just enjoy playing all the games. especially when I can’t sleep. Thank you

June 8, 2026
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Reply from tombola bingo

Thank you for your great review, we are so glad you are enjoying the games! Take care, team tombola

Rated 5 out of 5 stars

Love playing on Tombola

Love playing on Tombola, for fun , As I live alone it’s like my little mate what I can interact with with at time of the day/ week. Obviously always a bonus when I win, n if I don’t Iv had fun n it’s kept me company 🤭 x

June 8, 2026
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Reply from tombola bingo

Thank you for your lovely review. Thats great to hear, we are so glad you are enjoying the site! Take care, team tombola

Rated 1 out of 5 stars

Absolutely dreadful

Absolutely dreadful. I played for arcade - never once won at bingo - always 'one to go'. As if! Arcade games are shocking in payouts now, pennies where it used to be quite decent. Taken over now by jackpot games and you only get a decent return on high stakes.
Take note Tombola - there are many unhappy people I see on the chats.

June 7, 2026
Unprompted review
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Reply from tombola bingo

Hi there. Thanks for taking the time to leave a review. Sorry to hear you’re not enjoying our site at the moment. We do have some of the most competitive return to player rates in the industry but, as with all gambling, no win is guaranteed. Did you know you can see all your deposits, withdrawals and wins at: https://www.tombola.co.uk/my-account/transaction-history. If we can help with anything else, please do get in touch. Take care, team tombola

Rated 5 out of 5 stars

Amazing wen u win

Amazing wen u win

May 31, 2026
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Reply from tombola bingo

Thank you for your great review, we are so glad you are enjoying the site! Take care, team tombola

Rated 5 out of 5 stars

Great games

Great games! Great wins and great chats

June 6, 2026
tombola bingo logo

Reply from tombola bingo

Hi, Thank you so much for your recent review. Hope you continue to enjoy the app and games.

It's always nice to hear how our players enjoy their time on our games. Don't forget, we have a 24 hour customer service team if you ever have any questions at all. You can reach them on email, live chat or by calling free on 0800 46 434 11.

Rated 1 out of 5 stars

Dont bother with this .Tombola is not…

Dont bother with this .Tombola is not what it used to be , now its all geared to the big spenders and money before long standing customers . I only have a low weekly deposit limit and yesterdays promo , spend £20 0n this slot game to get 20 free plays is too much . No decent bonuses anymore and dont even get a decent play for your money . So many slots that it is ridiculous as loads are just the same with diff symbols . Ever since jackpot games and £5 a spin games have been introduced gameplay is so short . Just aimed at the big spenders now , never mind the customers that have been here 13 years plus . Unless your limit is in the hundreds i wouldnt bother with this site . A lot of the slots and games have gone down to 95% return to player , dont see how Tombola can keep claiming they have the highest RTP in the business . I mostly play on desktop and its so awkward now as everything is aimed at mobile play . Dont waste your money unless you are playing high stakes , avoid

June 6, 2026
Unprompted review
tombola bingo logo

Reply from tombola bingo

Hi there. Thanks for your review. I'm sorry to hear you're unhappy with us at the moment. The amount you deposit & spend has no bearing on whether you win or not. An easy way to think of this is the action of flipping of a coin - you can get the same result multiple times - the previous result has no bearing on whether the next flip will be heads or tails.
We would never encourage our players to spend more chasing a win. This kind of behaviour can lead to overspending which is not a good thing as we only want our players to spend what they can afford.
Most arcade games are available on the bingo side from 5p, higher stakes are available but those are a choice to play those ones.
If you would like to discuss your account at all, please contact Customer Service who are available 24/7 via email, live chat and freephone. Take care, team tombola

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