Toney's Chocoloney Milk Chocolate. Let's get the ethical nonsense out of the way. Ethics refers to an individual's moral choices. No product can be 'ethical' or 'unethical'. I buy organic f... See more
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If your experience with Tony's has been less-than-perfect, we'd love the chance to put things right before you leave us a review.. So pop an email to mailuk@tonyschocolonely.com, and our Choco Fancare team will work their magic. Tony’s Chocolonely is an impact company that makes chocolate, committed to ending exploitation in cocoa. And not just the cocoa in our chocolate, but in all chocolate worldwide. Tony's Chocolonely was founded in 2005 by 3 journalists from the Dutch TV show ‘Keuringsdienst van Waarde’ after they discovered that the world’s largest chocolate manufacturers were buying cocoa from plantations that used illegal labor. Since then, we've dedicated our efforts to raising awareness of and eliminating inequality in the cocoa industry, becoming the #1 chocolate brand in the Netherlands. With incredibly tasty chocolate, we lead by example and show the world that chocolate can be made differently: in taste, packaging and the way we do business with cocoa farmers. Starting with paying them a higher price. Alone, we’ll end exploitation in our cocoa supply chain, but together we can change the industry across the globe. That's why we invite everyone to join our commitment. 'Cause it's only together that we'll end exploitation in cocoa.
Contact info
United Kingdom
- mailuk@tonyschocolonely.com
- www.tonyschocolonely.com
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Replied to 57% of negative reviews
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Wrong chocolate bar
Bought a Everything Bar, opened it and inside was white chocolate with raspberry pieces.
A simple packaging error, I assumed, not a massive problem, easily fixed.
But I reached out to customer service who said that such a packaging error was not possible.
So that leaves me wondering what happened? And can Chocolonely bars be trusted?
I don't think the bar I bought is even safe to eat if it didn't come from their production facility.

Reply from Tony's Chocolonely UK
Divine white chocolate.
This chocolate has to rival Belgium chocolate, in that its consistently delicious and actually makes a very nice, just the right size, gift, for the girls who bring my groceries to me.
The raspberry white chocolate would make an incredible addition to some raspberry ice cream! (Hint, Hint).
All and all, this is a great company!

Reply from Tony's Chocolonely UK
My wife brought home a bar .....we both…
My wife brought home a bar .....we both loved the it was sea salt and caramel.
It's a bit more expensive but when we both read the label inside we understood why.
Love the the fact the wrapping is recyclable.
Have a 2 more bars in the fridge and yes WE ARE IN 👍
I'm not in advertising but Easter coming you need to get it out there.

Reply from Tony's Chocolonely UK
Hugely disappointed !
Pretty disappointed after buying 3 different flavours at £4 each. Tastes nothing like I was led to believe. Moved away from Cadbury due to the greasy waxy texture it now has sadly and poor cheaper ingredients.
It tastes like cheap cooking chocolate and was so looking forward to a great alternative but what a let down!

Reply from Tony's Chocolonely UK
Hmmmmm....NOT what I expected
I went looking for a chocolate that had no palm oil , and up popped Tony's which has caught my eye for last couple of years......EVERYONE seems to be raving on and on on these bars so I purchased the hazelnut one....so I took a small square.....hmmmmmm, not what I was expecting at ALL, for it firstly tasted of the wrapper , and the intense after taste of sugar is still there 15 mins after, hence another brand bites the dust ......I know everyone's taste buds are different, but it tastes of the paper , HOW does no one notice that ???? sorry Tony's, cool wrapping, class ethics but the chocolate does not echo its branding....

Reply from Tony's Chocolonely UK
Tastes good and sweet
I was pleasantly surprised at the taste, from other reviews I wasnt expecting much, what drew me to this chocolate was the rare phenomenon these days of no palm oil. The chocolate is sweet, but then its milk chocolate what do you expect lol. It reminds me of the way chocolate used to be pre palm oil. I will be buying more of this.

Reply from Tony's Chocolonely UK
I'm so confused by these reviews
I'm so confused by these reviews. I buy the green one and have done for years and it's the best chocolate that has ever existed period!!

Reply from Tony's Chocolonely UK
Definitely one of the best 👌
I had a bar of the milk chocolate for Christmas and i absolutely loved it!
The taste is creamy, smooth and melts perfectly!
Thank goodness for Tonys chocolate, a 100% better option than all that rubbish on the supermarket shelves that is now made with disgusting palm oil...
Thank you Tonys definitely another fan here! 💕

Reply from Tony's Chocolonely UK
Not Ethical and Nothing Special
Toney's Chocoloney Milk Chocolate.
Let's get the ethical nonsense out of the way. Ethics refers to an individual's moral choices. No product can be 'ethical' or 'unethical'. I buy organic farm shop chicken, but can consider mass produced chicken 'ethical' because it feeds millions of people. I can consider organic farm shop chicken 'unethical' because it only feeds a middle class minority.
This applies to chocolate; it cannot be 'ethical' or 'unethical'
Let's get down to the taste. It's like a combination of Galaxy, average European style milk chocolate, and cheap cooking chocolate. Not unpleasant but absolutely nothing special!
Taste would be 2.5. The price and 'ethical' claims stops it being rounded up to 3. TBH the taste alone would never merit a 3.
Poor advent calendar packaging
I was really disappointed with the packaging of the Tony’s Chocoloney advent calendar. While the chocolate itself is nice, the design of the calendar completely ruined the experience for me.
The cardboard doors are extremely stiff and have sharp, hard edges. When trying to open one of the doors, I actually cut my finger on the cardboard.
There’s no reason festive packaging should pose a risk of injury. The doors are difficult to open cleanly, tear unevenly, and leave sharp edges behind.
I hope the packaging design is reconsidered in the future.
Woke Central-avoid
Tony’s is a woke corporation putting corporate guilt on little kids whose naive parents wish them to have a simple advent/seasonal calendar. Thieving off us parents they have excluded certain dates for the calendar to reflect cultural malaise within the cacao industry which has nothing to do with kids enjoying themselves at this time of year especially when their parents pay huge taxes already and contribute to society in a meaningful way… No more Tony’s for us a
We we done! Hope you have enough leftie looneys to support your “business”… 😂
Great Customer Service
I ordered some personalised bars for Christmas presents, but I made a mistake with the order. I got in touch with the team, who sent me a very friendly email about how they could help. Needless to say, they sorted out my problem, and it really made my day. I love their chocolate (even if I can only afford to buy it as a treat), but now I will definitely consider Tony's first when I want something better as a present or a treat.
I love the chunky bars
I love the chunky bars, the range of flavours and the ethically sourced coco. The packaging is eco friendly and whilst it is a little more than 'standard' bars I feel the price point is very fair all things considered. I even buy it now to give to my customers - it says a lot more than a 'standard' chocolate bar and is always very much appreciated. All in all I'm happy to give it 5 stars!
Too sugary
This chocolate does not have the right amount of sweetness, its too sweet, the sugar content is too much, they need to make it less sugary, they could do with blending chocolate with hazelnut, that would be a good combo, if I had to pick 2 chocolates with perfect blend and the right amount of sweetness, it would be Ferrero Rocher and twirl, I hope they get the blend right, soon
Tasty and recyclable
Love the milk pecan caramel chocolate. Packaging couldn't be more recyclable - paper and plain uncoloured foil underneath.

Reply from Tony's Chocolonely UK
The chocolate is wonderful
This chocolate moved me. Its very sweet, literally and figuratively, the fact that it is eco friendly and you are supporting cocoa farmers.. its so sweet. And the chocolate itself is very sweet too. Very tasty.

Reply from Tony's Chocolonely UK
Amazing Company
Tony's fantastic chocolate is only superceded by their amazing high level of customer service. Well done and thank you.

Reply from Tony's Chocolonely UK
Tony's is my favorite chocolate so far
Tony's is my favorite chocolate so far!!! For context, I live in Uruguay and Tony's bars have arrived here like about a year ago. I absolutely love the salted caramel one. The only thing which i find kind of meh is the price, supermarkets in uruguay are very pricy alltogether, but Tonys bar is double the price (400 pesos = 8 pounds) of a normal bar. Exempt from that, it is my go to sweet treat whenever i need a cheer up.

Reply from Tony's Chocolonely UK
Tony's is the most delicious chocolate
I first discovered Tony's back around 2017 and fell in love instantly, with the taste and with the company's ethics, it's always been my favourite 'treat' chocolate 🍫 I've tried every bar available in the UK and haven't disliked a single one, my absolute favourite Tony's product is triple chocolate lil bits, recently I haven't been able to find them on the supermarket shelves and had the devastating thought that they may be discontinued so reach out to them on Instagram to ask and the very friendly staff member informed me that they aren't and very generously offered to send me some of my favourite chocolate, absolutely blowing my mind with their generousity, totally made my week 🍫😍 the staff I've interacted with have been so friendly and my chocolate arrived with a personalised note, so touching 🩷 of course the chocolate as always was delicious 🍫🍫😋🙂

Reply from Tony's Chocolonely UK
Their dark chocolate has patches of…
Their dark chocolate has patches of powdered milk, not mixed well. Tastes awful. For what if costs i was expecting sth better. I remember their pretzel chocolate 2years ago was much better. Maybe they are saving money

Reply from Tony's Chocolonely UK
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