Great experience from placing my order, confirmation, updates and delivery. These sturdy heavy duty shelves are so easy to assemble as I'm a returning customer. If you don't want to have to get tools... See more
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Superb company. Best price around. Excellent service and communication. Obviously run by humans not robots and good ones at that. The item arrived early and beautifully packed. The address label invoi... See more
What a helpful company! Daniel really tried to find a solution to my problem, offered helpful, honest advice and always been prompt and courteous. It’s refreshing to work with people like this, can... See more
Good price, prompt shipping from vendor, although DHL were dreadful two aborted deliveries with lies about ‘sorry we missed you’ the three changes of delivery days and times. (Luckily not urgent)... See more
Company replied
Company details
Information provided by various external sources
Originally established in Wigan, Lancashire, in 1963, we are one of the UK's leading independent stockists and distributors of high quality professional hand and power tools, storage equipment and power tool accessories, supplying to professional building and construction tradespeople as well as the keen DIY enthusiast. We stock a range of high quality, competitively priced professional products that include the market leading brands, such as; Bosch, Dewalt, Makita, Hitachi, Metabo, Stihl, Imex, Stanley, and Numatic to name a few. Our approachable, highly knowledgeable and proficient staff have many years of combined service within the company and can offer unrivalled expertise when it comes to helping you decide upon which products are right for you.
Contact info
62 Darlington Street East, WN1 3AT, Wigan, United Kingdom
- 03330 043777
- customerservices@toolstoreuk.co.uk
- www.toolstoreuk.co.uk
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellence service from start to…
Excellence service from start to finish. Easy using the website and fast delivery of my purchase.
May 27, 2025
Superb company
Superb company. Best price around. Excellent service and communication. Obviously run by humans not robots and good ones at that. The item arrived early and beautifully packed. The address label invoice had been positioned exactly perpendicular to the edge of the box and exactly in the middle. An elegant touch.. Everything about this company is top quality. They will be my first port of call from now on.
May 27, 2025
Good product and delivery
May 27, 2025
Customer service with help on my… Battery Drill
Customer service with help on my problem regarding my old batteries and new drill I had purchased. Many Thanks.
April 26, 2025
Best price for a milwaukee 5amp 18v…
Best price for a milwaukee 5amp 18v battery in UK. Ordered on a Sunday, delivered Tuesday.
April 26, 2025
The tool was exactly as described and arrived on time
Will do business with this company again
April 26, 2025
Thank you for your good service
Thank you for your good service. I'll definitely reach out to ToolStore UK first if I need any tools in the future. I'm very satisfied with your communication and support + service.
Unfortunately, the tool I purchased had an issue, but that's not ToolStore UK fault.
April 17, 2025
Unprompted review
Reply from ToolStore UK
Thank you for taking time to review us. We are pleased to hear that you were impressed with our service and that our staff were on hand to help. Please get in touch for any future requirements.
Product delivered very quickly and just…
Product delivered very quickly and just what I needed.
March 27, 2025
Reply from ToolStore UK
Thank you for taking the time to leave us a great review. We hope to get the chance to assist you again in the future.
Good price and very fast delivery
Good price and very fast delivery. Excellent service will definitely use again
March 27, 2025
Reply from ToolStore UK
Good Morning,
Thank you for leaving us a fabulous 5 star review. We are so glad that your purchase experience was positive and we hope to do business with you again soon.
Toolstore experience
My experience of toolstore UK is very good, Easy to navigate the online catalogue and the delivery of my purchase was prompt with no problems. Very good thank you
February 24, 2025
Reply from ToolStore UK
Dear Sue
Thank you for taking the time to leave us a 5 star review! We are glad that the service you received was to your satisfaction.
Competitive price
Competitive price, quick delivery, product was well packaged and as expected. Would purchase from Tool store UK again.
February 24, 2025
Reply from ToolStore UK
Dear Natalie
Thank you for your great review, it means the world to us. We hope to get the chance to assist you again in the future.
Caring family owned company,what's not to like?
I looked up reviews,loved the family history passed down through Generation and care that went into your customers.You had good prices and availability. Delivery was next day even though I hadn't paid for that.
Extremely happy and will do future business with such a caring customer focused company.
February 24, 2025
Reply from ToolStore UK
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Our family has always believed in putting care and dedication into everything we do, and it means the world to hear that this came through in your experience with us. We're so glad you found what you needed at a great price and that your order arrived even faster than expected! We look forward to serving you again in the future and are grateful for your support of our family business.
What you see online is what you get…
What you see online is what you get .speedy delivery. Ordered a few things had no problems. All good.
February 24, 2025
Reply from ToolStore UK
Dear David
It is great to read that you found our service worthy of 5 stars. We hope you will keep us in mind for any of your future requirements.
Reply from ToolStore UK
Dear Numez
Thank you for taking the time to leave us a great review. We hope you will shop with us again in the future.
Fast delivery
Fast delivery, packaged very well, great customer service and prices.
Will be using this company again. 👍
February 24, 2025
Reply from ToolStore UK
Dear Jason
We are glad to hear that you found our service worthy of a 5 star rating, which is always our aim. We hope to get the opportunity to assist you again in the future.
Brilliant company
Brilliant company. Always hard to be on prices but the customer service is the best you’ll get. If a delivery gets lost it’s 2 minutes on WhatsApp and you’re back to work. Delivery with dpd also mean you don’t lose time waiting around. My week is busy enough without having to worry about tools turning up. 1st online place I go to now.
February 21, 2025
Unprompted review
Reply from ToolStore UK
Thank you so much for your kind words! We know how important it is to keep things running smoothly, so we're glad our service and quick support help make your life easier. It's great to hear that our WhatsApp support and DPD delivery work well for you. We truly appreciate your loyalty and look forward to assisting you again.
Reply from ToolStore UK
Dear Customer
Thank you for your great 5 star review. We are glad that you experience was such a positive one.
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