Great experience from placing my order, confirmation, updates and delivery. These sturdy heavy duty shelves are so easy to assemble as I'm a returning customer. If you don't want to have to get tools... See more
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Superb company. Best price around. Excellent service and communication. Obviously run by humans not robots and good ones at that. The item arrived early and beautifully packed. The address label invoi... See more
What a helpful company! Daniel really tried to find a solution to my problem, offered helpful, honest advice and always been prompt and courteous. It’s refreshing to work with people like this, can... See more
Good price, prompt shipping from vendor, although DHL were dreadful two aborted deliveries with lies about ‘sorry we missed you’ the three changes of delivery days and times. (Luckily not urgent)... See more
Company replied
Company details
Information provided by various external sources
Originally established in Wigan, Lancashire, in 1963, we are one of the UK's leading independent stockists and distributors of high quality professional hand and power tools, storage equipment and power tool accessories, supplying to professional building and construction tradespeople as well as the keen DIY enthusiast. We stock a range of high quality, competitively priced professional products that include the market leading brands, such as; Bosch, Dewalt, Makita, Hitachi, Metabo, Stihl, Imex, Stanley, and Numatic to name a few. Our approachable, highly knowledgeable and proficient staff have many years of combined service within the company and can offer unrivalled expertise when it comes to helping you decide upon which products are right for you.
Contact info
62 Darlington Street East, WN1 3AT, Wigan, United Kingdom
- 03330 043777
- customerservices@toolstoreuk.co.uk
- www.toolstoreuk.co.uk
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
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Very prompt service
August 27, 2024
Reply from ToolStore UK
Dear Stuart
Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.
Excellent service form ToolStoreUK
Excellent service form ToolStoreUK.
Thank you to Emma in customer services who helped to iron out an issue, speedily and satisfactorily.
5* service all the way. Recommended.
August 29, 2024
Unprompted review
Reply from ToolStore UK
Dear Murray
We're thrilled to receive your 5-star review and that Emma in our customer service team was able to assist you. It's wonderful to know that you are satisfied with your purchase and the service provided. We look forward to assisting you again in the future.
Reply from ToolStore UK
Dear Mr Purcarea
Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.
Heavy Duty Shelving
Great experience from placing my order, confirmation, updates and delivery. These sturdy heavy duty shelves are so easy to assemble as I'm a returning customer. If you don't want to have to get tools out but want shelving that looks good and is very long lasting, no rusting. If you haven't ever tried these heavy duty shelves, place an order and try them you will not be disappointed.
July 27, 2024
Not what I ordered, but they say otherwise
I ordered a Dewalt DS300 box (Now superceeded by the 2.0 version). This comes as stated on the Dewalt website with an inner tray which I particularly wanted.
What I got was some left over box from the Dewalt DCK664P3 Set. Even has some of the foam for the tools left in.
It is the same box technically BUT NOT got a tray as per the DS300.
ToolStore say none of their "DS300" boxes in stock have a tray in them. Is that because they are NOT DS300 but other boxes? ( I have picture as proof but unfortunately cant attach)
Pay cheap get cheap
August 5, 2024
Unprompted review
Extremely speedy service.
Extremely speedy service.
An order placed yesterday afternoon arrived this morning. That is impressive service by any standards.
Thanks a lot ToolStore.
August 6, 2024
Unprompted review
Never bought from you before but your…
Never bought from you before but your price was excellent. Super fast delivery
July 27, 2024
Great value and quick delivery
Delivered on time and cheaper than Amazon and other sites ! Will definitely use this store again.
July 27, 2024
Ordered chainsaw parts
Ordered chainsaw parts, competitively priced and good delivery times. Would recommend...
July 27, 2024
Great prices and service
I have used ToolStore UK for Makita products before and will again for all my needs.
Great prices and excellent service. Next day delivery promised and arrived with updates.
Hard to beat, highly recommended.
July 30, 2024
Unprompted review
Cheapest price anywhere
Cheapest price anywhere, very happy with the makita dab radio, super fast delivery ade excellent packaged, overall excellent service A+++++++
June 26, 2024
Reply from ToolStore UK
Dear Peter
We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We look forward to assisting you again in the future.
Good web site and effiency
June 26, 2024
Reply from ToolStore UK
Dear Mrs. Ashworth
Thank you for taking the time to leave a 5 star review. We hope to assist you again in the future.
fast shipping good prices
May 27, 2024
Reply from ToolStore UK
Dear Customer
We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.
Super Service & Fast Delivery.
This was my first time making a purchase from Tool Store UK (power washer) and I'm happy to say what a great service & delivery, which was tracked from order to delivery. Very competitive-all round excellence.
I’ll definitely be ordering in the future.
May 27, 2024
Reply from ToolStore UK
Dear Joh
Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. Thank you for choosing us for your purchase and we hope you will keep us in mind for any of your future requirements.
Reply from ToolStore UK
Dear John
Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.
Reply from ToolStore UK
Dear Steve
Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.
Excellent service on purchase and…
Excellent service on purchase and excellent service after sales. Had a wee issue with my surface cleaner spoke to a lady called Cheryl at the Wigan branch, I was well informed and kept up to date. I would highly recommend Tool Store for your next Tool purchase. Jon Prestige Property Clean.
April 26, 2024
Unprompted review
Reply from ToolStore UK
Dear Jon
We're really pleased to read your comments and excellent review of your experience. Cheryl in our customer services team is delighted she could assist you with your after sales issue and thanks you for taking the time to leave your great comments. We hope to get the opportunity to assist you again in the future.
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