Toomey Motor Group - Toomey Chery Southend Reviews 

7
TrustScore 3.5 out of 5

3.5

Automotive Retail Park, Cherry Orchard Way, SS4 1GP Southend on Sea, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Renault Southend served by Robin. Robin was very helpful. Took my Arkana in for a service and Mot. We had a query regarding the car heating Robin looked up my car and noticed we had an extende... See more

Rated 5 out of 5 stars

Today we received an excellent and helpful service from Jamie Wilkinson from Hyundai he was professional he took time to answer our questions clearly. I especially appreciated the transparent pricin... See more

Rated 5 out of 5 stars

Toomey’s of Southend very helpful gave me a great deal went away feeling good for my purchase of a new Cherry TIGGO 8 Hybrid Very please with the car and a big thank you to Liam my salesman at Toome... See more

Company replied

Rated 5 out of 5 stars

Just had my car serviced at mg Southend and had amazing service from Sarah makin who is a real credit to the service team, Sarah was friendly and polite, and kept me informed as the car service was go... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Dent Removal Service
  3. Auto Machine Shop
  4. Car Repair and Maintenance
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.


Contact info

  • Automotive Retail Park, Cherry Orchard Way, SS4 1GP, Southend on Sea, Essex, United Kingdom

  • 01702 884799

3.5

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(7)

2,316 reviews in the last 12 months

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Rated 1 out of 5 stars

❌❌ DISGUSTING SERVICE!!!❌❌

❌❌ DISGUSTING SERVICE!!!! ❌❌
Brought a brand new tiggo8 summit had the for 3 hours and a ELK failure come up when I spoke to chery regarding this they told me to bring the car in, in a few days time! I ended up taking the car back the next day and it’s been there ever since.. they still don’t no what the problem actually is with the car! Although I’ve decided I want to reject the car under consumers right act 2015.. the after sale team is none existent and any question you have after signing for the car you might Aswell talk to the brick wall because they don’t actually reply to anything.

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

❌ STEER CLEAR ❌

❌❌ Chery Southend what can I say I purchased a chery Tiggo 8 summit on the 24th July 2026 and it was back to them the next day with a fault so I am using my consumers rights act 2015 but Chery and the finance company are dragging there feet and denied my consumers rights act 2015 with no real excuse I have a family and they have left me non mobile for nearly 4 weeks now I would advise people to stay well clear of this company the care they have for people it's disgusting STEER CLEAR ❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Just had my car serviced at mg Southend…

Just had my car serviced at mg Southend and had amazing service from Sarah makin who is a real credit to the service team, Sarah was friendly and polite, and kept me informed as the car service was going ahead, thanks again Adrian and pauline

June 25, 2026
Unprompted review
Toomey Motor Group - Toomey Chery Southend logo

Reply from Toomey Motor Group - Toomey Chery Southend

Hello A,

We're really glad to hear that Sarah provided you with an excellent experience at our Southend location. Thank you for your kind words about her service - we'll be sure to pass them along!

Kind regards, Toomey Southend Chery.

Rated 5 out of 5 stars

Toomey’s of Southend very helpful gave…

Toomey’s of Southend very helpful gave me a great deal went away feeling good for my purchase of a new Cherry TIGGO 8 Hybrid
Very please with the car and a big thank you to Liam my salesman at Toomey’s

May 1, 2026
Unprompted review
Toomey Motor Group - Toomey Chery Southend logo

Reply from Toomey Motor Group - Toomey Chery Southend

Hello Allan,

We're glad to hear that you had a great experience at Toomey's of Southend, and we're grateful for your kind words about Liam - he's a valued member of our team!

Kind regards, Toomey Southend Chery.

Rated 5 out of 5 stars

Today we received an excellent and…

Today we received an excellent and helpful service from Jamie Wilkinson from Hyundai he was professional he took time to answer our questions clearly. I especially appreciated the transparent pricing and the fact that there was no pressure to make a quick decision.
Thank you Jamie.
Dr and Mrs Kamlow

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Renault Southend served by Robin

Renault Southend served by Robin.

Robin was very helpful. Took my Arkana in for a service and Mot. We had a query regarding the car heating
Robin looked up my car and noticed we had an extended warranty which saved us the diagnostic fee.

Robin has been polite, informative and friendly. Nice experience.

March 18, 2026
Unprompted review

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