Having made a previous visit when I couldn't find what I was looking for I was contacted by Richard Pemberton. He suggested that I should come up and view some of the stock they had. I made a return v... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
10/10 Recently purchased our new Citroen C5 Aircross from here. Eden Bailey was so helpful along with some input from her, Manager Lee Buttwell. It was the most stress free Car Purchase we hav... See more
Company replied
Was made to feel welcome as soon stepped out of car, immediately approached by 2 friendly faces asking if help was needed. Immediately was shown where to go . Was updated when to return when car ha... See more
Laura at Renault Toomey Basildon did a lovely job taking us through the process of buying a new car. She was so friendly and easy to deal with. We would thoroughly recommend anyone heading to the Rena... See more
Company details
- Car Dealer
- Auto Dent Removal Service
- Auto Machine Shop
- Car Repair and Maintenance
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
West Mayne7, SS15 6RW, Basildon, Essex, United Kingdom
- 1268427257
4.7
Excellent
220 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
George and Gio took great care of me…
George and Gio took great care of me with my Fiat service
February 19, 2026
Unprompted review
Excellent service for quick repair!
My Citroen was in for a repair today and was booked in by Gio. He was extremely helpful, polite and professional. Repair was dealt with quickly and was a smooth easy process from start to finish!
February 18, 2026
Unprompted review
Amazing service George wettern was so…
Amazing service George wettern was so helpful so happy with the service !!!!
February 18, 2026
Unprompted review
Fab service from Gio and George at…
Fab service from Gio and George at Citroen
February 18, 2026
Unprompted review
Service very good
Service very good. They accommodated my request for vehicle to be ready by 13.00 was ready by 11.30. Polite service by the staff.
February 18, 2026
Unprompted review
Mia who is the service department…
Mia who is the service department customer agent was extremely efficient at her job and also set up a service plan for me with no issues highly recommended along with the other staff members I had contact with
February 18, 2026
Unprompted review
helpful and friendly
Gio was very helpful and friendly and keep me up to date with all information
February 17, 2026
Unprompted review
George is amazing!!!!!!
George is amazing!!!!!!
He is incredibly kind and helpful, I highly recommend using Toomey Citroën Basildon,(ask for George)
February 17, 2026
Unprompted review
Efficient work and vehicle available in…
Efficient work and vehicle available in time
February 16, 2026
Unprompted review
Software Updates review
I was kept informed of delays and the car was returned with 96% battery and washed
Thanks George and Gio
February 13, 2026
Unprompted review
Gio and George were very helpful at the…
Gio and George were very helpful at the Basildon citeon desk at toomey. Helpful for mobility car. Service and Mot always great service.
February 12, 2026
Unprompted review
Great service from Gio at desk and…
Great service from Gio at desk and service staff
February 12, 2026
Unprompted review
Excellent Customer Service
Kaci made my first time experience very welcoming, she took the time out to explain to me the paperwork which needed filling in, and double checked with me on what needed to be repaired on my car. She was very friendly and experienced.
February 12, 2026
Unprompted review
Friendly and welcoming
When I arrived at Basildon Toomey Shannon and Kaci greeted me with a friendly and welcoming manner. The girls explained to me what was happing to my vehicle.
February 12, 2026
Unprompted review
Great service at Toomeys in Basildon.
Great service at Toomeys in Basildon.
February 10, 2026
Unprompted review
Warranty is not honoured - avoid
Brought a van from here with warranty. Engine fault light came on, tried to book it in. Took 2 and a half months for a warranty booking, when I finally arrived for the booking this morning they wanted £175 for diagnostics and said would only not have to pay that if the issue was something the warranty company agreed to. The warranty from here is not worth the paper it is written on, 2 and a half months and then a £175 fee for something my local garage does for £30. AVOID.
February 10, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey Citroen Basildon
Dear Mr Dunham,
Thank you for sharing your feedback. We are sorry to hear about your experience, and we always aim to provide clear guidance on warranty and repair procedures.
For context, when customers bring a vehicle in under warranty, our team explains that a diagnostic charge may apply if the repair is not covered by the warranty provider. This is to ensure that any work performed outside the scope of the warranty is accurately assessed and documented.
We regret that this discussion led to frustration during your visit, and we take reports of aggressive behaviour very seriously. Our priority remains to provide a safe and professional environment for both our customers and staff.
We appreciate all feedback, as it helps us improve the way we communicate warranty processes and charges.
Kind regards,
Toomey Citroen Basildon
Great service as always
Great service as always. Excellent communication and reassurance my EV is getting the best care.
Shout out to Mark and Mia for being total rock-stars!
Thank you! 5*
February 5, 2026
Unprompted review
Was made welcome as soon as I arrived
Was made welcome as soon as I arrived. George from Citroen service department was very helpful, informative & pleasant, explaining everything I needed to know. Very impressed with both service I received and work carried out.
February 2, 2026
Unprompted review
Toomey Hyundai-One of best dealerships we have…
We have bought a few cars from Toomey over the years. However this was the first trip to Hyundai after test driving a few cars. Ronnie (Thompson) listened to us. He understood what we wanted from the car regarding both performance and efficiency. The whole process was effortless and Ronnie was a professional and a pleasure to deal with. Answering my car performance questions ( not all saleman are knowledgeable) with ease. Really thrilled with our n-line tuscon. Nice touch with the manager Neill thanking us for our business too. Felt a valued customer 🙂
February 1, 2026
Unprompted review
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