Toomey Motor Group - Toomey Citroen Basildon Reviews 

Very good service trustworthy company no complaints George from Citroen helped me

Was made to feel welcome as soon stepped out of car, immediately approached by 2 friendly faces asking if help was needed.
Immediately was shown where to go .
Was updated when to return when car has been fixed.
First class customer service by George and Geo from Basildon Depot.

Friendly when I dropped my car off and helpful explaining what had been done when collecting and paying bill at end of day.

*MG* Mia was super helpful, professional and made the whole process quick and easy.

I have had to deal with Geo a number of times regarding booking my service and an issue I had with my Fiat. He has always been incredibly helpful and approachable. I also had to speak to George regarding a problem with my warranty and he was also extremely helpful and I was very grateful for his help. Great service all round

Communication is great and booking easily achieved. Staff really helpful and accomodating

Excellent level of service, very friendly staff

Friendly service. Car MOT done within the hour. Plenty of refreshments and amenities available on site.

Customer service of how poor the car was from the moment I got finance on a Vauxhall car from Toomey motor group Basildon. The first 12 months was hell with a number of things not right and they granted me with a first years service. The following year the wet belt has gone at 41000 miles, and then the ECU needing replacing at 45000 miles on the clock along with harness fixing and other parts. This is a huge manufacturing issue with Grandland X cars and not doubt other Vauxhalls. They do not take responsibility on the poorly built cars! Customer service has been poor too they have had my car for 3 and half months not able to offer a courtesy car and seem in any rush to fix it. In the space of 3 days of having my car returned “fixed” there is now something else wrong that wasn’t an issue before. Vauxhall response basically in a nut shell no codes appear test drove it and fine no issues. I’m sorry messages do not appear you are fobbing me off. AVOID VAUXHALL TOO EY MOTOR GROUP

Mia was very helpful, I gave her a list of problems on arrival she got everything sorted for me and quickly too, very happy!

Excellent service from start to finish , really looked after me , Mia was the lady I dealt with , give her a pay rise , very nice and made me fell extremely welcome.

Staff fast and efficient especially Mia Charters

Hannah was very helpful and provided excellent service. Would recommend.

Quick and communicative service. Friendly and helpful staff - especially customer service. Love the video they send over of what’s been done, checked and if anything needs doing

My car had a recall.
Gio was very helpful, nothing was to much trouble.
Thank you Gio

Shay was very helpful, excellent service all around and even washed my car!

Needed my horn fixed, the service was so easy and smooth. Amber was so friendly when I went to collect my car, pleasure as always to pop in.

Quick and efficient service from both Paul & Mia at Toomey Basildon today

I had a lady by the name of Amber she was very helpful and kept me informed every step of the way. Thank you very much guys. And the music in the waiting area was great.