Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... See more
Company replied
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See what reviewers are saying
Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... See more
Company replied
I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the... See more
Bought my second MG ZS from Basildon branch. Great customer service from George. Everything was explained and picked up my new car Tuesday 1st. Always made to feel welcome whenever I take my car in fo... See more
Company replied
Company details
- Car Dealer
- Auto Dent Removal Service
- Auto Machine Shop
- Car Repair and Maintenance
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
West Mayne6, SS15 6RW, Basildon, Essex, United Kingdom
- 1268977468
4.9
Excellent
285 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service good mot good need tv in…
Service good mot good need tv in waiting area thank you mia
August 19, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Nigel,
We're happy to hear that our service was good, and we'll definitely take your suggestion on board. Thank you for helping us improve!
Kind regards, Toomey MG Basildon.
Best customer service I have received…
Best customer service I have received in a very long time- Mia Charters at MG Toomey absolutely brilliant from service to communication - thank you so much ☺️
August 18, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Denise,
We're happy to hear that our team, including Mia at MG Toomey, provided excellent customer service and communication. We appreciate your kind words and are glad we could make a positive impact on your experience with us.
Kind regards, Toomey MG Basildon.
Great service at Toomey MG
Great service at Toomey MG, Basildon. Mia was very friendly, helpful and professional, and my service was completed earlier than expected. Very pleased with the overall experience. Thank you, Mia!
August 17, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello suraz,
We're pleased to hear that you had a great experience at Toomey MG, Basildon! We'll be sure to pass on your kind words to Mia and the team.
Kind regards, Toomey MG Basildon.
Had my MG serviced today and shoot out…
Had my MG serviced today and shoot out to Mia who deal with my questions
August 17, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello P,
We're so happy to hear that you had a great experience at our service center, and we appreciate your kind words about Mia's excellent customer service!
Kind regards, Toomey MG Basildon.
Had amazing service at mg In basildon
Had amazing service at mg In basildon. Mia and ellie absolute superstars!!! Would highly recommend such lovely girls. Thank you mg
August 13, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Stephen,
We're delighted to hear that Mia and Ellie provided you with an amazing experience at Basildon MG! We'll make sure to pass on your kind words to them, knowing they'll be delighted to have made a positive impact on your day.
Kind regards, Toomey MG Basildon.
Good reception from Mia Charters
Good reception from Mia Charters, speedy service. All great.
August 6, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Mr,
Thank you so much for your kind words! We're glad to hear that our team provided a good reception and speedy service.
Kind regards, Toomey MG Basildon.
I went to Toomey with my MG zs which I…
I went to Toomey with my MG zs which I purchased elsewhere it had warning lights problems I found front reception staff very professional and friendly which put me at ease they got the problems all sorted and they have created a feeling of customer loyalty as I will only go to Toomey MG in future for service and special thanks to Mia for all the help
July 31, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Tony,
We're really glad that our team's professionalism and friendliness made you feel at ease, and we're grateful for your loyalty. Thank you for recognizing Mia's exceptional help - we'll make sure to pass along your appreciation!
Kind regards, Toomey MG Basildon.
Been to mg today for my service i was…
Been to mg today for my service i was served by mia she is nice, polite and welcoming, she is a very pleasant lady. She is a hardworker and is a wonderful staff to chat with
July 30, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Sam,
We're pleased to hear that Mia provided you with an exceptional experience! Her warm and welcoming nature has truly made a positive impact on your visit.
Kind regards, Toomey MG Basildon.
I hod my car serviced today and it was…
I had my car serviced today and it was a smooth process from start to finish and was completed much more quickly than expected. Shout out to Mia who got me checked in and out really quickly and is really polite and helpful.
July 27, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Sam,
We're happy to hear that your experience was seamless and efficient, and we appreciate your kind words about Mia's excellent service!
Kind regards, Toomey MG Basildon.
Nice experience!
Nice experience, I was served by ellie at reception and mark in sales. They answered all my questions and my service and mot went through with no issues, will be returning.
July 3, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Brittany-Faye,
Thank you for sharing your positive experience with us! We're glad to hear that Ellie and Mark provided excellent service and helped make the process smooth and hassle-free.
Kind regards, Toomey MG Basildon.
Excellent service from mg very helpful…
Excellent service from mg very helpful top notch thank-you Mia
June 30, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello John,
We're really glad to hear that you had a great experience with us, thank you for your kind words!
Kind regards, Toomey MG Basildon.
Ellie Barker
Ellie Barker, professional, helpful & caring service provided.
Thank you
June 29, 2026
Unprompted review
Excellent customer support went way and…
Excellent customer support went way and beyond in helping us Ellie Barker was brilliant very polite and helpful
June 29, 2026
Unprompted review
Ellie is very helpful and really knows…
Ellie is very helpful and really knows what she is doing and very down to earth.
June 25, 2026
Unprompted review
Great service at MG today
Great service at MG today. The staff are great especially Mia and Ellie. Thankyou
June 22, 2026
Unprompted review
Lovely simple process from start to…
Lovely simple process from start to finish. Booked a service. Saw Ellie Barker who got my car checked in and gave me hire car. Lovely and friendly.
June 22, 2026
Unprompted review
Ellie was very helpful
Ellie was very helpful. Excellent customer service.
June 22, 2026
Unprompted review
Ellie give exceptional service…
Ellie give exceptional service today...very welcoming and got everything sorted in quick time.... perfect service all round.
June 22, 2026
Unprompted review
5 star service from mg served by Mia
June 22, 2026
Unprompted review
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