Ellie and Mia were lovely girls and provided excellent customer service. Very pleased with today’s visit for my service and MOT! Would definitely recommend and will be back next year! Thank you Ellie... See more
Company replied
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See what reviewers are saying
Great service at Toomey MG, Basildon. Mia was very friendly, helpful and professional, and my service was completed earlier than expected. Very pleased with the overall experience. Thank you, Mia!
Company replied
I had my second year service for my MG which went smoothly , while I waited for just over an hour, there were refreshments and was looked after by Mia who was friendly,polite and answered my questions... See more
Company replied
I had my MG HS serviced and a small repair done under warranty this week and I can only say this company does customer care to another level. I got a video showing what was done and a full report of m... See more
Company replied
Company details
- Car Dealer
- Auto Dent Removal Service
- Auto Machine Shop
- Car Repair and Maintenance
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
West Mayne6, SS15 6RW, Basildon, Essex, United Kingdom
- 1268977468
4.8
Excellent
269 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service from MG as always
Fantastic service from MG as always.
Ellie on reception was lovely & helpful.
August 24, 2026
Unprompted review
A great service technician (Chris) and…
A great service technician (Chris) and awesome service from Ellie on the desk, and sensible prices!
August 22, 2026
Unprompted review
Fantastic customer service.
Fantastic customer service.
Thank you Ellie for all of your help.
August 21, 2026
Unprompted review
Ellie and Mia were lovely girls and…
Ellie and Mia were lovely girls and provided excellent customer service. Very pleased with today’s visit for my service and MOT! Would definitely recommend and will be back next year! Thank you Ellie and Mia
August 20, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello brian,
We're pleased to hear that Ellie and Mia made your experience so enjoyable, and we're glad you were pleased with the service and MOT. We'll make sure to pass on your positive feedback to our team.
Kind regards, Toomey MG Basildon.
Service good mot good need tv in…
Service good mot good need tv in waiting area thank you mia
August 19, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Nigel,
We're happy to hear that our service was good, and we'll definitely take your suggestion on board. Thank you for helping us improve!
Kind regards, Toomey MG Basildon.
Best customer service I have received…
Best customer service I have received in a very long time- Mia Charters at MG Toomey absolutely brilliant from service to communication - thank you so much ☺️
August 18, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Denise,
We're happy to hear that our team, including Mia at MG Toomey, provided excellent customer service and communication. We appreciate your kind words and are glad we could make a positive impact on your experience with us.
Kind regards, Toomey MG Basildon.
Great service at Toomey MG
Great service at Toomey MG, Basildon. Mia was very friendly, helpful and professional, and my service was completed earlier than expected. Very pleased with the overall experience. Thank you, Mia!
August 17, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello suraz,
We're pleased to hear that you had a great experience at Toomey MG, Basildon! We'll be sure to pass on your kind words to Mia and the team.
Kind regards, Toomey MG Basildon.
Had my MG serviced today and shoot out…
Had my MG serviced today and shoot out to Mia who deal with my questions
August 17, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello P,
We're so happy to hear that you had a great experience at our service center, and we appreciate your kind words about Mia's excellent customer service!
Kind regards, Toomey MG Basildon.
Had amazing service at mg In basildon
Had amazing service at mg In basildon. Mia and ellie absolute superstars!!! Would highly recommend such lovely girls. Thank you mg
August 13, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Stephen,
We're delighted to hear that Mia and Ellie provided you with an amazing experience at Basildon MG! We'll make sure to pass on your kind words to them, knowing they'll be delighted to have made a positive impact on your day.
Kind regards, Toomey MG Basildon.
Good reception from Mia Charters
Good reception from Mia Charters, speedy service. All great.
August 6, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Mr,
Thank you so much for your kind words! We're glad to hear that our team provided a good reception and speedy service.
Kind regards, Toomey MG Basildon.
I went to Toomey with my MG zs which I…
I went to Toomey with my MG zs which I purchased elsewhere it had warning lights problems I found front reception staff very professional and friendly which put me at ease they got the problems all sorted and they have created a feeling of customer loyalty as I will only go to Toomey MG in future for service and special thanks to Mia for all the help
July 31, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Tony,
We're really glad that our team's professionalism and friendliness made you feel at ease, and we're grateful for your loyalty. Thank you for recognizing Mia's exceptional help - we'll make sure to pass along your appreciation!
Kind regards, Toomey MG Basildon.
Been to mg today for my service i was…
Been to mg today for my service i was served by mia she is nice, polite and welcoming, she is a very pleasant lady. She is a hardworker and is a wonderful staff to chat with
July 30, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Sam,
We're pleased to hear that Mia provided you with an exceptional experience! Her warm and welcoming nature has truly made a positive impact on your visit.
Kind regards, Toomey MG Basildon.
Big thank you to Mia she was ever so…
Big thank you to Mia she was ever so helpful very professional
July 29, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Michael,
We're truly happy to hear that Mia provided exceptional service, and we'll be sure to pass along your gratitude!
Kind regards, Toomey MG Basildon.
I hod my car serviced today and it was…
I had my car serviced today and it was a smooth process from start to finish and was completed much more quickly than expected. Shout out to Mia who got me checked in and out really quickly and is really polite and helpful.
July 27, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Sam,
We're happy to hear that your experience was seamless and efficient, and we appreciate your kind words about Mia's excellent service!
Kind regards, Toomey MG Basildon.
Nice experience!
Nice experience, I was served by ellie at reception and mark in sales. They answered all my questions and my service and mot went through with no issues, will be returning.
July 3, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello Brittany-Faye,
Thank you for sharing your positive experience with us! We're glad to hear that Ellie and Mark provided excellent service and helped make the process smooth and hassle-free.
Kind regards, Toomey MG Basildon.
Excellent service from mg very helpful…
Excellent service from mg very helpful top notch thank-you Mia
June 30, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey MG Basildon
Hello John,
We're really glad to hear that you had a great experience with us, thank you for your kind words!
Kind regards, Toomey MG Basildon.
Ellie Barker
Ellie Barker, professional, helpful & caring service provided.
Thank you
June 29, 2026
Unprompted review
Excellent customer support went way and…
Excellent customer support went way and beyond in helping us Ellie Barker was brilliant very polite and helpful
June 29, 2026
Unprompted review
Ellie is very helpful and really knows…
Ellie is very helpful and really knows what she is doing and very down to earth.
June 25, 2026
Unprompted review
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