I had my 2nd service today at Toomey MG, I was looked after by Mia Charters from the service dept. I was most impressed with her Customer ServIce skills and pleasant demeana, If MG know what is good f... See more
Company replied
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I had my 2nd service today at Toomey MG, I was looked after by Mia Charters from the service dept. I was most impressed with her Customer ServIce skills and pleasant demeana, If MG know what is good f... See more
Company replied
Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... See more
Company replied
Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... See more
Company replied
I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the... See more
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
West Mayne6, SS15 6RW, Basildon, Essex, United Kingdom
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I’ve just bought a car from MG Basildon and the experience has been exceptional from start to finish. George has been absolutely amazing throughout the whole process, from viewing the car right through to purchasing it. He couldn’t have been more helpful, knowledgeable and friendly, and made the whole experience completely stress-free.
The car itself is fantastic and I’m so pleased with my purchase. I’ve been so impressed that my friend is now planning a trip to MG Basildon soon to purchase one for herself!
A huge thank you to George and the team for making the whole experience such a positive one. I would definitely recommend MG Basildon to anyone looking for a new car!
Had my mot done at mg today, the customer service I have received from not only the receptionist (Mia) but also the technician (Krys) was absolutely amazing. Absolute 10/10 service I would highly recommended to anyone due to the customer service I have received.
The most incredible service I have had in a long time. A big thank you to Mia on reception and Krysztof in the workshop. You both really are a credit to the company. Thank you.
Extremely good experience, very efficient. Praises go to Mia who was very good on reception. Very pleased all round!
Excellent service from Mia at MG, thank you.

Reply from Toomey Motor Group - Toomey MG Basildon
Thanks Mia. I had a great experience today from start of the service until the end. The car is even been cleaned. Great customer service.
Thank you again.

Reply from Toomey Motor Group - Toomey MG Basildon
I had my 2nd service today at Toomey MG, I was looked after by Mia Charters from the service dept. I was most impressed with her Customer ServIce skills and pleasant demeana, If MG know what is good for them they should give her a chance to develope within the business.

Reply from Toomey Motor Group - Toomey MG Basildon
took my MG in for its first service.
Mia booked me in and was very helpful with a query i had re the satnav.
i was also early and she got my car dealt with and problem all sorted

Reply from Toomey Motor Group - Toomey MG Basildon
Excellent service from Michael and the team.
Thank you for a great repair job.

Reply from Toomey Motor Group - Toomey MG Basildon
Bought my second MG ZS from Basildon branch. Great customer service from George. Everything was explained and picked up my new car Tuesday 1st. Always made to feel welcome whenever I take my car in for service , mot. Thank you and enjoying my new car.

Reply from Toomey Motor Group - Toomey MG Basildon
Had an issue with the service light coming on a few days after my service. Called into Toomey Basildon this morning and in no time at all Mia got the issue sorted and I was back out on the road.
Many thanks Mia

Reply from Toomey Motor Group - Toomey MG Basildon
Great service, quick and efficient. Ellie and Mia helped from start to finish! Thank you!

Reply from Toomey Motor Group - Toomey MG Basildon
Ellie was fantastic today while I had my service done. Very well done

Reply from Toomey Motor Group - Toomey MG Basildon
Big thank you to Mia again 2nd time dealing with Mia very professional, you need to give this young lady a promotion!!!!!

Reply from Toomey Motor Group - Toomey MG Basildon
Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer.
Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done in an hour and 15 mins.
All in all great service.

Reply from Toomey Motor Group - Toomey MG Basildon
Brilliant service great staff wonderful customer service. Very friendly and efficient kept me informed of times and progress on my vehicle. Many thanks very satisfied
I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the radio. The AA managed to charge the battery but warned me that this was likely to happen again. As we were going away for the weekend in the car I was pretty stressed by this so I quickly drove to MG Basildon and arrived 20 mins before closing time with zero expectations that anything could be done today. However Giovanni advised a software update would resolve the issue and he would do it straight away (even thought it meant going passed closing time) to give me peace of mind. I really want to say this was extremely good service and way beyond what I was expecting. Thanks so much Giovanni.
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