Toomey Motor Group - Toomey MG Basildon Reviews 

285
TrustScore 5 out of 5

4.9

West Mayne6, SS15 6RW Basildon, Essex, GB


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Rated 5 out of 5 stars

Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... See more

Company replied

Rated 5 out of 5 stars

Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... See more

Company replied

Rated 5 out of 5 stars

I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the... See more

Rated 5 out of 5 stars

Bought my second MG ZS from Basildon branch. Great customer service from George. Everything was explained and picked up my new car Tuesday 1st. Always made to feel welcome whenever I take my car in fo... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Dent Removal Service
  3. Auto Machine Shop
  4. Car Repair and Maintenance
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.


Contact info

  • West Mayne6, SS15 6RW, Basildon, Essex, United Kingdom

  • 1268977468

4.9

Excellent

TrustScore 5 out of 5

285 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(285)

2,212 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Car Mot Service

Great Car Mot Service

Very smooth and easy process. Was kept well informed by the service advisor Ellie. Calling throughout the process with updates. She had a great manor and made the process feel personal and thorough. The same can be said for the video provide by Giovanni. Very detailed and clear and great to have.

I really appreciate the wash but would be great to be able to upgrade this to a deeper clean and possibly inside also.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Mia was helpful and polite

Mia was helpful and polite and kept me informed and answered a query I had after the Service. Went through vehicle health check report and explained one area to be aware of which was relating to a Tyre.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Would like to thank Mia and the…

Would like to thank Mia and the servicing team, for the exceptional treatment I was given today having my 1st service on my MG. It was completed in good time, not a problem found. The team at Toomey MG have always been so approachable and helpful. Very pleased over all with the service I have been given. Thank you.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

service and MOT booked today

Had a service and MOT booked in today. I was greeted by Mia at the customer service desk. She was very friendly and explained clearly what was going to happen today. I had a couple of queries which she wasn’t able to answer there and then but she took a note and said she would look into them and discuss with me when I collected my car. Mia came out to my car and put the seat cover on and even asked how I was getting home and had my lift arrived. Very helpful and polite.
I was updated with the progress and they called again once the car was ready to be collected. I had an added surprise of a nice clean car when I arrived to collect it.
Thank you Mia and team for a very pleasant experience today.

March 23, 2026
Unprompted review

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