Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... See more
Company replied
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See what reviewers are saying
Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... See more
Company replied
I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the... See more
Bought my second MG ZS from Basildon branch. Great customer service from George. Everything was explained and picked up my new car Tuesday 1st. Always made to feel welcome whenever I take my car in fo... See more
Company replied
Company details
- Car Dealer
- Auto Dent Removal Service
- Auto Machine Shop
- Car Repair and Maintenance
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
West Mayne6, SS15 6RW, Basildon, Essex, United Kingdom
- 1268977468
4.9
Excellent
285 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Popped unannounced as my tyre pump…
Popped unannounced as my tyre pump wasn’t working and missing parcel shelf clip.
Mia on reception straight away asked Kamil a technician to look at my car. Turned out the pump worked but the fuse 12noon wasn’t working. Within 5 minutes all fixed and also back shelf mended. Outstanding service.
January 31, 2026
Unprompted review
Very Happy with service
Very Happy with service. Mia Charters was very friendly, polite and professional. Thank you.
January 30, 2026
Unprompted review
Staff was wonderful and helpful
Mia charters was wonderful and helpful, also many of the members of staff was accommodating. Steve and Paul very helpful. Kamil done a wonderful job and service on the vehicle. All round 5 stars 🤩
January 29, 2026
Unprompted review
Amazing service from start to finish
Amazing service from start to finish. I came in for a recall and was called in the morning confirming booking and when I arrived I recived a warm greeting from Mia who made my wait very calming.
January 22, 2026
Unprompted review
Great service from mia at MG
January 29, 2026
Unprompted review
Great servıce from mia charters at mg
Great servıce from mia charters at mg. Thank you for all of your help.
January 28, 2026
Unprompted review
Quick and efficient service
Quick and efficient service. Mia was very polite and professional
January 28, 2026
Unprompted review
Great experience
Mia Charters lovely, kind and helpful colleague, who kept me updated throughout the day with the progress on my car, thank you for all your help!
January 27, 2026
Unprompted review
Very friendly and helpful service
Very friendly and helpful service. Mia was a pleasure.
January 26, 2026
Unprompted review
Amazing customer care from Mia
Wow amazing service and amazing customer care from Mia she made me feel very welcome and amazing care with my car it feels brand new so thank you mg !
January 26, 2026
Unprompted review
Had my service done today with toomey…
Had my service done today with toomey Mg at Basildon.
Mia and Paul were extremely helpful on the front desk and had my vehicle in and out quick enough! Thank you
January 26, 2026
Unprompted review
The service provided was great, though some minor works are still to be completed.
The service provided was great. Special mention needs to be made of the lovely, polite and helpful receptionist Mia Charters.
You deserve a special well done.
January 23, 2026
Unprompted review
Really Friendly and professional
Really Friendly and professional. Mia helped with everything from the moment of arrival and on pick up. Cannot fault them at all.
January 23, 2026
Unprompted review
Excellent service
Excellent service, thank you very much, kind regards
January 24, 2026
Unprompted review
Mia amazing as always
Mia amazing as always . Call before hand to remind me . Amazing on the day . Love Toomeys .
January 24, 2026
Unprompted review
Had my service done at Mg in Basildon…
Had my service done at Mg in Basildon today was served by Mia charters. Thank you MG, she’s a credit to the company.
January 23, 2026
Unprompted review
Had my service done at MG Mia was very…
Had my service done at MG Mia was very polite and courteous and did a profession job
January 23, 2026
Unprompted review
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