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Toonzshop Reviews 

20,668
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I have ordered many times from Toonzshop now, and they NEVER disappoint. The clothes is always amazing to unpack. Soft and good quality fabrics, multiple ways to use many of the pieces and beautiful... See more

Rated 5 out of 5 stars

Excellent 👌 I was a little scared to order a pair of cargo pants I absolutely loved the look of given past bad experiences with other online shops but Toonzshop did not disappoint. Payment was easy,... See more

Rated 5 out of 5 stars

I was looking for unique clothing for a fantasy festival and didn't want to wear something uncomfortable or poorly made. I came upon this online store and liked the look of the clothing but was really... See more

Rated 5 out of 5 stars

I have purchased multiple clothing items from Toonzshop and am happy every time. The clothes are well made, the sizes are true to the label. The shipping is always fast and the customer service is bey... See more

Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Jewelry Store
  4. Men's Clothing Store
  5. Shoe Store

Written by the company

Bienvenue dans l’univers atypique de Toonzshop, une boutique imaginée et créée par des passionnés du monde alternatif 🌿 ▸ Bien plus qu’un simple shop, Toonzshop défend une vision indépendante, éthique et responsable du prêt-à-porter : une mode inspirée, artisanale et durable, aux antipodes des standards de consommation de masse! ▸ Nos collections s’inspirent d’univers féériques, tribaux, médiévaux, gothiques, steampunk ou post-apo… Chaque article incarne les codes, les symboles et les valeurs portés par des courants culturels engagés. Nos pièces traduisent un langage visuel alternatif et incarnent des identités plurielles, pensées pour tous les corps, tous les genres, et toutes les individualités 🫶 Robes longues, manteaux elfiques, leggings asymétriques, sarouels... Chaque création est unique & conçue à la main…  ▸ Nous collaborons avec des créateurs indépendants du monde entier qui partagent nos valeurs : respect de l'Humain, production raisonnée, matières naturelles ou upcyclées, travail artisanal. ✨ Notre marque GadoGado est certifiée Commerce Équitable et 80 % de ses pièces sont conçues à partir de matières éco-responsables certifiées. De son côté, la créatrice d’Yggdrazil œuvre elle aussi, année après année, vers une transition toujours plus durable ✨ •》Bienvenue dans la Toonz' Tribe ♡

Nos fringues ont une âme ~ Notre équipe aussi

Written by the company

Chaque message compte !
〉L’humain n’est pas un concept marketing : c’est notre point de départ ✨ Une question, un doute, un couac ou juste l’envie de nous souffler un mot doux ? La Toonz Team est là, tous les jours, pour répondre avec attention, respect et bonne humeur ✨ 〉Mails, appels, commentaires sur les réseaux, DM… Rien ne passe à la trappe. Nos client.e.s ne sont pas des numéros de commande : vous êtes les âmes qui font vibrer cette aventure, et surtout qui nous inspirent à faire toujours mieux ♡

Livraison rapide & Retours facilités

Rapide comme l’éclair ⚡️ Fluide comme un sortilège

FRANCE 🇫🇷 Livraison offerte dès 69€ Colissimo Points Relais à 4,50€ Colissimo Domicile à 5,50€ Chronopost à 10€ Retour Gratuit avec Mondial Relay EUROPE 🇪🇺 Livraison offerte dès 79€ Livraison standard à 7€ Retours facilités

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

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4.7

All reviews

(20,668)

870 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I like the clothing but I'ts to…

I like the clothing but I'ts to expensive

November 22, 2023
Toonzshop logo

Reply from Toonzshop

Hello there :)
Thank you for your feedback ^-^ We feel sorry to know you are not completely satisfied with what you've bought though :(
To understand our price and what they include, I invite you on that web page > https://uk.toonzshop.com/our-ethics-m60327-en.html
Due to the production principles applied and the fabrics used, the price is higher than the ones in the ready-to-wear chains.
You are very welcome to make a return for the items that didn't convince you following our 'easy return' policy specified here > https://uk.toonzshop.com/return-m60132-en.html
If you'd like to add anything else or need assistance, you can contact us at commandes@toonzshop.com :)
Have a nice day,
Constance.

Rated 5 out of 5 stars

Very positive experience

Very positive experience, beautiful clothes. The Customer Support is also very nice and helpful, delivery without problems. I would recommend this shop 100% :]

November 30, 2023
Rated 1 out of 5 stars

The leggwarmers I ordered

The leggwarmers I ordered, didn’t come in pair. So I only have one…

November 24, 2023
Toonzshop logo

Reply from Toonzshop

Hello :)
Ooooh :( We deeply apologize for the mistake we've made with the preparation of your order. We completely understand your disappointment. I assure you we are going to rectify this as soon as possible.
Could you please send a request to my colleague Delphine from the After Sales Service at commandes@toonzshop.com
Once again,we are deeply sorry for the inconvenience.
Have a nice day,
Constance.

Rated 5 out of 5 stars

Je suis amoureux

The shipping was surprisingly fast coming from overseas. The clothing is very nice quality. I'm always nervous about leggings being too thin or made from material that will wear out quickly. These are sturdy and feel great on. I also love the sweater, cardigan, dress, and everything I got. I will be back for more!

November 22, 2023
Rated 5 out of 5 stars

Good quality

Products are as shown, good quality and fast delivery. Would happily buy again.

November 21, 2023
Rated 5 out of 5 stars

Satisfied yet again.

Looks great, fits great, got here fast. Thanks again! Advice for the buyer - always get one dress first to see if it fits, so you know what size you actually are for this place; their sizes can be a little off from US sizing standards (which, to be honest, are all over the place anyway).

November 2, 2023

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