The staff and dentist were incredibly nice and welcoming. My check-up was done quickly and efficiently. I arrived a bit early, but they kindly saw me right away. The whole process was smooth, and they... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Dr.Cosmin was brilliant at seeing me at such short notice, when I was unable to see my own dentist. He took the time to understand my problem and find the right solution, he also offered me advice on... See more
Absolutely thrilled with my experience at Toothfairy! From start to finish, the team was professional, friendly, and genuinely cared about getting the best results. I had teeth straightening followe... See more
My experience today with Tooth fairy was excellent, offering great advice with a very sympathetic tone, From start to finish this Lady was so caring I was able to speak to her about my pain , she w... See more
Company details
Written by the company
Founded by dentists, we have patented technology to make dental treatments more affordable and convenient. Our services include offering premium clear aligners to straighten your teeth, with safe supervision by a real dentist, as well as on-demand dental care, during pain or toothaches to help manage your symptoms. We are fully healthy regulated and use licensed UK dentists to serve you. -Winner of app of the year - Dental Industry Awards -Winner of Outstanding Benefit - Cover Awards -Winner of digital solution of the year - Digital Health Awards -Top 100 fastest growing companies UK- Financial Times
Contact info
Kemp House, EC1V 2NX, LONDON, United Kingdom
- office@toothfairyapp.co.uk
- www.toothfairyapp.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 13% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I’ve been with Toothfairy for a while…
I’ve been with Toothfairy for a while now and they are great! 5*
June 15, 2026
Unprompted review
Appointment was clear and quick and the…
Appointment was clear and quick and the dentist was helpful and supportive.
June 13, 2026
Unprompted review
Had a fantastic appointment with Dr…
Had a fantastic appointment with Dr Monija, the whole team have been great as well as all those behind the scenes. The WhatsApp comms make it so easy.
June 12, 2026
Unprompted review
My first review appointment was today…
My first review appointment was today after 2 weeks wearing my aligners. Dr Momajira was a very professional, helpful and knowledgeable. Answered all my questions, gave advice and helped with the process.
June 10, 2026
Unprompted review
Great representative
Firstly, Sabah was very pleasant to talk to.
Secondly, she was efficient in her call: she allowed me time to respond, ensured my needs were met and my questions answered. All while keeping the call short, she didn't waste my time at all.
Lastly, she wasn't trying to sell anything either, rather, she was very professional and made sure the call was a consultation, focusing on needs, and nothing else.
June 10, 2026
Unprompted review
amazing experience
I had an amazing experience with Toothfairy. Everybody was really nice. The consultation was good. My teeth are straight now. I’ve got the results that I wanted.
June 6, 2026
Unprompted review
Quick and helpful advice from Dr Cosmin.
Quick and helpful advice from Dr. Cosmin. I was able to get a prescription with ease but the questions asked were the right level of thoroughness to identify the issue.
May 25, 2026
Unprompted review
Lovely service & dentist
Lovely service & dentist. Felt very at ease & she explained exactly what she was doing & what next steps were.
May 22, 2026
Unprompted review
Really professional and friendly…
Really professional and friendly service, from beginning to end. Would highly recommend.
May 23, 2026
Unprompted review
Dr Claudia Guerra was very comforting…
Dr Claudia Guerra was very comforting and spoke really well, especially when I was to ask her questions about this process she was very helpful and was able to help me understand it all.
May 23, 2026
Unprompted review
Amazing feels so great !
May 21, 2026
Unprompted review
Really recommend
Really recommend. So responsive and great app where you send photos. Can WhatsApp messages and get a reply straight away
May 15, 2026
Unprompted review
Interview Booked - No show!
Interview Booked. Joined and did a pre-test run to check everything was working. No one came. No one answered my messages. If this is the level of service at the start, puts me right off.
May 15, 2026
Unprompted review
Great service with fast response
Great service with fast response, enabled me to understand the issue and create a plan for care with prescription by email.
May 14, 2026
Unprompted review
Really easy to deal with and great…
Really easy to deal with and great customer service
May 1, 2026
Unprompted review
Visit for aligners
Had a great experience today. Had my scans done and X-ray. The process was explained to me and I feel reassured.
May 9, 2026
Unprompted review
Very safe and clean environment
Very safe and clean environment. Divya and Dr Monika were very helpful and clear with the consultation with a plan and going forward.
May 9, 2026
Unprompted review
The dentist was extremely welcoming and…
The dentist was extremely welcoming and made me feel comfortable amazing service and im so happy for the results always a pleasure coming here!
May 7, 2026
Unprompted review
Had a very stress free visit today
Had a very stress free visit today. Everything was explained very well all my questions were answered which eased my mind. Cannot fault the services today thank you 🙂
May 7, 2026
Unprompted review
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