The staff and dentist were incredibly nice and welcoming. My check-up was done quickly and efficiently. I arrived a bit early, but they kindly saw me right away. The whole process was smooth, and they... See more
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Company details
Written by the company
Founded by dentists, we have patented technology to make dental treatments more affordable and convenient. Our services include offering premium clear aligners to straighten your teeth, with safe supervision by a real dentist, as well as on-demand dental care, during pain or toothaches to help manage your symptoms. We are fully healthy regulated and use licensed UK dentists to serve you. -Winner of app of the year - Dental Industry Awards -Winner of Outstanding Benefit - Cover Awards -Winner of digital solution of the year - Digital Health Awards -Top 100 fastest growing companies UK- Financial Times
Contact info
Kemp House, EC1V 2NX, LONDON, United Kingdom
- office@toothfairyapp.co.uk
- www.toothfairyapp.co.uk
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Replied to 13% of negative reviews
Typically replies within 24 hours
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Very pleased with the service and…
Very pleased with the service and results
Efficient and friendly service
Efficient and friendly service. Everything well explained.
Excellent service
Excellent service. Seen on time and lovely staff :)
The service is excellent and staff are…
The service is excellent and staff are very friendly definitely recommended
Very good service in my consultation
Very good service in my consultation! All information provided
Facebook is constantly showing price of…
Facebook is constantly showing price of £1749, I have screenshotted a few over the last few days. Booked in for 3D scan and the text says £1999. Queried this with the Toothfairy WhatsApp Chat, and agent says that is 2025 pricing, which won't be honoured. As I am messaging, I check FB and find a sponsored advert still citing £1749, literally as we speak. Misleading.
Excellent service
Excellent service ! Im definitely happy with the final result! Had great experience with the team ! And they were able to answers to all my questions and concerns.
Divya and Dr.Monija were both amazing and very helpful.
Really great treatment
Really great treatment. Very minimal pain and easy experience. Aligners are automatically posted to you. Toothfairy are always on the other end of app/WhatsApp/email to help, and such a lovely team :)
Great experience
Great experience. Well explained simple and easy process
Excellent dentist
Excellent dentist, extremely professional and friendly. Gave me all the information I needed.
I would highly recommend.
Referred by my wife
Referred by my wife. Swift, efficient consultation with all option’s explained. Would highly recommend.
Save your time, money & effort and just go with invisalign!!!
I did significant amount of research and wanted to go with a company that offered an excellent service for money. In the beginning I was confident in The ToothFairy. My treatment should have lasted 10 trays and the scans showed perfectly aligned teeth at the end. I paid for the pro version to ensure everything would go well. It started off great. But then it took a considerable amount of time to get into see my dentist.
A very confusing booking system - tried the app, tried an email and then eventually after WEEKS was told it was actually through WhatsApp and then back to email. Then my dentist charged me extra for refiner aligners and they still aren't perfect. When I reached back out they said the scans say they should be perfect & there was nothing they could then do. Then I was given another chance to rescan and get another set of refiners - which I then had to follow up with when my refiners would arrive, then when they came in they literally fell out and therefore I couldn't even use them. I was told to reach back out to the doctors, but honestly why bother after allllll this, I know they won't get it right in the end. Honestly, I really regret going with them now and just wish I would have paid the extra money and gone with the trusted Invisalign.
Really understanding and helpful with…
Really understanding and helpful with my concern, thank you Dr Cosmin for giving great service, really professional
Sabah was lovely to talk too
Sabah was lovely to talk too! Answered every single one of my questions with confidence and made me more confident with trying out tooth fairy! Thank you for the great customer service!
No in-person dentist support in Scotland
Be aware that Tooth Fairy currently has no Scottish dentist support - I was advised that nearest in-person appointments would be in Manchester. I didn’t come across this restriction anywhere in their marketing material.
Brilliant!
Brilliant!! Such a positive experience. Had the 3D scan and the appointment was so easy and I felt super reassured by the whole process. Can’t wait to get started!
So far I have only booked
So far I have only booked. I'm going to the appointment this Saturday.
dr shazray
Dealt with dr shazray, they were extremely helpful and managed to help, didn’t take long to get back to me, would 100% recommend
This was my first time using the app
This was my first time using the toothfairy app and i was very impressed by the service and help i had from Dr Shazray. My problem was diagnosed quickly and a action plan / treatment advice given . Thank you
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