The staff and dentist were incredibly nice and welcoming. My check-up was done quickly and efficiently. I arrived a bit early, but they kindly saw me right away. The whole process was smooth, and they... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Dr.Cosmin was brilliant at seeing me at such short notice, when I was unable to see my own dentist. He took the time to understand my problem and find the right solution, he also offered me advice on... See more
Absolutely thrilled with my experience at Toothfairy! From start to finish, the team was professional, friendly, and genuinely cared about getting the best results. I had teeth straightening followe... See more
My experience today with Tooth fairy was excellent, offering great advice with a very sympathetic tone, From start to finish this Lady was so caring I was able to speak to her about my pain , she w... See more
Company details
Written by the company
Founded by dentists, we have patented technology to make dental treatments more affordable and convenient. Our services include offering premium clear aligners to straighten your teeth, with safe supervision by a real dentist, as well as on-demand dental care, during pain or toothaches to help manage your symptoms. We are fully healthy regulated and use licensed UK dentists to serve you. -Winner of app of the year - Dental Industry Awards -Winner of Outstanding Benefit - Cover Awards -Winner of digital solution of the year - Digital Health Awards -Top 100 fastest growing companies UK- Financial Times
Contact info
Kemp House, EC1V 2NX, LONDON, United Kingdom
- office@toothfairyapp.co.uk
- www.toothfairyapp.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 13% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Had a video call booked in
Had a video call booked in, waited on the call but nobody joined and not had any follow up. Seen this on numerous reviews for this company. Not a good start.
February 24, 2026
Unprompted review
Dr Shazray
Friendly. Informative. Great advice on what to do next . Would recommend
February 24, 2026
Unprompted review
I went for my 3D Scan in the London…
I went for my 3D Scan in the London Harley street clinic to start my aligner & teeth whitening journey the other day. Both of the ladies in the room were so lovely & the dentist explained everything to me from start to finish so I knew how the process works. The appointment was so quick & easy. I am so excited to start & get my perfect teeth!
February 7, 2026
Unprompted review
Great first impression
Great first impression!
No pun intended as I haven't an in person consultation yet, but as my first interaction with Toothfairy as a company, it was a great experience. Tia was professional, incredibly knowledgeable and patient with all my questions. Her personable approach immediately put me at ease. I am genuinely looking forward to the next stage of the process.
February 20, 2026
My teeth are amazing
My teeth are amazing, I was so insecure about them tooth fairy has changed my life for ever so affordable too! 💋
February 16, 2026
Unprompted review
Toothfairy - Dr Shazray
The care, advice, speed and convenience of my online appointment with Dr Shazray was fantastic - and I am very grateful that in a time where it is virtually impossible to get an nhs dentist where I live I have access to the Toothfairy app and service.
February 15, 2026
Unprompted review
My experience with the Tooth Fairy…
My experience with the Tooth Fairy teeth straightening aligners has been fab! The team have been very quick to respond with any questions and queries. Has been great so far. I am on number 5 now of my aligners and can see that my teeth are a lot straighter already.
February 13, 2026
Unprompted review
consultation was great and booking for…
consultation was great and booking for the scan was easy and straight forward
excited for my appointment!
February 1, 2026
Unprompted review
Helpful assistance and gave advice as…
Helpful assistance from Dr Cosmin. Provided advice as well as prescription based on symptoms and pictures.
February 11, 2026
Unprompted review
Failed from the start
Have tried twice to book a consultation and both times nobody has turned up from this company. Does not give me any confidence in going any further forward.
February 9, 2026
Unprompted review
Amazing
Amazing, transparent, efficient, straightforward, without any hidden costs and extremely friendy and available.
February 9, 2026
Unprompted review
Painless and easy
Painless and easy
Fantastic support during the consultation
5*
February 7, 2026
Unprompted review
Really great support from Dr Cosmin
Really great support from Dr Cosmin. grateful
February 6, 2026
Unprompted review
Consultation
I had my virtual consultation today with Rebecca. She kept it very simple, straightforward but yet informative and answered all my questions.
February 5, 2026
My Experience Today With Tooth Fairy
My experience today with Tooth fairy was excellent, offering great advice with a very sympathetic tone,
From start to finish this Lady was so caring I was able to speak to her about my pain , she was very helpful.
Wouldn’t ever doubt using again Excellent Service
February 3, 2026
Unprompted review
Excellent service for a very speedy…
Excellent service for a very speedy emergency appointment with Dr Cosmin. Highly recommended!
January 31, 2026
Unprompted review
Experience so far has been so easy
Experience so far has been so easy. They've made myself and my daughter totally feel at ease. They have been totally up front about what we can expect. Can't wait to start the treatment
January 31, 2026
Unprompted review
Cosmin Dr
Dr Cosmin was efficient and polite and understood my needs
January 30, 2026
Unprompted review
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