Topdollarmobile Reviews 

281
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good service. Not the fastest but they paid exactly what they promised (including postage costs) without any fuss. Would use again.

Rated 5 out of 5 stars

Excellent company. You're informed of your order's progress all along the way - from when they receive it until when they've sent payment. They have always paid me the full amount too, unlike other co... See more

Rated 5 out of 5 stars

I had some bad experience before with some dodgy on-line buyers before. They either delayed payments, or claimed phones damaged during shipment, or pretended not receiving the units at all. I ha... See more

Rated 5 out of 5 stars

As someone who has been caught out before by a mobile phone recycling company I was very reluctant to send another phone away only to be let down. I am so glad I used topdollar mobile this time. The c... See more

5.0

Excellent

TrustScore 5 out of 5

281 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(281)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exactly as promised

Price offered for phone was considerably more than anyone else, process was painless and payment made on date as promised. Only negative was the postage cost which I had to pay of £4.50. However I understand this is due to changes made by Royal Mail,

April 26, 2013
Unprompted review
Rated 1 out of 5 stars

Changed Price

I was charged £40 by the company to unlock my phone even though this can be done by the network provider for just £20.40, rather excessive. If I wanted to get the phone back I was told I'd have to pay return postage fee's. so reluctantly I accepted the revised offer. I feel I got a very unfair deal for a very good iPhone in almost new condition

April 25, 2013
Unprompted review
Topdollarmobile logo

Reply from Topdollarmobile

Dear Kevin Riley

We are sorry that only the network provider can unlock your phone and therefore we suggest our customer to contact their network provider and provide the IMEI to unlock the phone. Once this is done and your phone is unlocked, we will be happy to make full payment to you.

Yours sincerely
The TopDollarMobile Team

Rated 5 out of 5 stars

MONEY FOR OLD PHONES

TOP DOLLAR GAVE ME A TOP PRICE FOR MY PHONE, THEY PROVIDED A VERY EASY TO FOLLOW SERVICE AND MONEY WAS PAID STRAIGHT INTO MY BANK ACCOUNT.HOW COOL IS THAT!

April 23, 2013
Unprompted review
Rated 5 out of 5 stars

Good rates and speedy service

Topdollar offered the best price for my phone and the money was paid into my bank quickly. The only downside is having to pay your own postage as this isn't cheap for registered post. The price offered was the price paid, which I understand isn't always the case with other websites.

April 23, 2013
Unprompted review
Rated 4 out of 5 stars

1 ,2 ,3

Yeah so found top dolllar mobile easy application easy & quick & was keeped informed all the time by email letting me no exactly what's happening.!

April 20, 2013
Unprompted review
Rated 5 out of 5 stars

First class outfit

Second time to deal with Topdollar and if I have to will go back again. No fuss delivery and quality dealing and straight talking action. Their name says it all.

April 17, 2013
Unprompted review
Rated 4 out of 5 stars

Easy and quick!

Got the best price from these guys, thru a comparison site, no hassle about condition or valuation - paid in full?

April 9, 2013
Unprompted review
Rated 5 out of 5 stars

TOPDOLLARMOBILE GIVES A GREAT SERVICE.

I contacted TOPDOLLARMOBILE on the Internet for a valuation and a posting pack came two days later . I posted it back and received an email one day later to say they had got the pack . three days later the cash was in my bank. I am very pleased with the service .

April 6, 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look