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TopFoxx Reviews 226

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TrustScore 4 out of 5

3.9

Sunglasses Store
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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers had a great experience with this company. Customers frequently express their love for the products, particularly the sunglasses, highlighting their high quality and stylish appearance. Many appreciate the tangle-free design, noting that their hair doesn't get caught. The customer service is also consistently praised for being responsive, accommodating, and providing excellent support, even offering replacements in some cases. People are also happy with the ordering process, often finding it easy and efficient. However, some people were dissatisfied with certain aspects of the product quality, mentioning issues like crooked frames or a strong odor. There were also occasional concerns regarding delivery services, with some customers experiencing delays, lack of tracking updates, or even unreceived orders. A few other people also felt that some glasses were too large or too small for their face, or that the silicone nose pads caused irritation.

What people talk about most

Product

Users describe positive interactions with product. Many customers express their love for various styles,... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the impressive quality, noting that the... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers frequently order multiple... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many consumers praise the extremely... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers describe the customer service as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the sunglasses… They are rich, looking and high-quality! I don’t like that you have to pay for exchanges, but that’s the only complaint I have. They are quick to respond when I have had questi... See more

Rated 4 out of 5 stars

If only they had a phone number. Takes a bit of time to get a response, but they do aim to please and have great customer service once you get a response. The sunglasses are well made. I will continue... See more

Rated 4 out of 5 stars

I absolutely LOVE these glasses. I have the Bellas. Have ordered the Cristinas and the oversized Bellas as well. I currently only have my Bellas, and I get compliments on them every time I wear... See more

Rated 4 out of 5 stars

I love the red velvet sunglasses. I had a pair for years. The side ended up breaking from the wear. I ordered a new pair as a replacement. My only complaint is they smell TERRIBLE… I don’t remember... See more

Company details

  1. Sunglasses Store

Information provided by various external sources

Sunglasses NOT for your average girl. Based in New York, loved around the world. From edgy Rose Gold Cat Eye to Chic Classic black frame sunnies.

Contact info

3.9

Great

TrustScore 4 out of 5

226 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Be sure to double check your order!

I love topfoxx glasses, I have about 6 pair. I ordered these, not realizing they weren’t the big aviators. They don’t look good on me but according to the return policy, I can’t exchange them since I bought them on sale 🥹😟 HUGE bummer.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful cat eye sunglasses

Luv them! Sharp looking glasses. So on trend right now. Havent worn them yet but can't wait to go out with them. I'm sure I'll receive lots of compliments!

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

I LOVE these glasses!

I LOVE these glasses!
I love the new nose pad.
I will say the nose pad is not super soft - but my nose will get used to it! Cuz I LOVE everything about these sunnies!

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Best tangle free Aviators!!!

My experience could’ve been better in the way of getting updates toward shipping. I would’ve liked an estimate of when my package would arrive. Other than that I love my sunglasses!! The tangle free aviators are thee best!!! Genius! Loved my first pair so much ordered another pair within a few days of receiving my first pair! I definitely loved my mystery case so I can protect my aviators from getting scratched. Definitely want to make these sunnies last a good while. Thank you Topfoxx!!! I look forward to my other pair's arrival.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Affordable, Trendy and High Quality

I was in the market for some new sunnies, affordable, high quality and trendy were my guidelines. I found TopFoxx through an instagram ad and took a chance. My first pair was the belle coffee tangle free and became obsessed! I quickly ordered another pair. Love and will continue to purchase!

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

Waiting for merchandise

I’m looking forward to writing a review, although I haven’t received my order yet. I placed an order for three pairs of sunglasses at the end of November/beginning of December, and I’m eager to get some updates about my purchases. It feels like a long wait, and I was starting to wonder if my order would even be fulfilled. I hope to see some communication soon since this is the first signal I've had regarding my order. I can’t wait to finally receive my sunglasses!

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

These sunglasses offer no protection…

These sunglasses offer no protection from the sun at all. I opened up a return case and all I can get is a store credit and I have to pay return shipping back on a detective item. The only response I can get through email and chat is a chat bot. I am a repeat customer and I won’t be ordering from Topfox again. Buyer beware of return policies on defective merchandise!

December 13, 2024
Unprompted review

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