While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers had a great experience with this company. Customers frequently express their love for the products, particularly the sunglasses, highlighting their high quality and stylish appearance. Many appreciate the tangle-free design, noting that their hair doesn't get caught. The customer service is also consistently praised for being responsive, accommodating, and providing excellent support, even offering replacements in some cases. People are also happy with the ordering process, often finding it easy and efficient. However, some people were dissatisfied with certain aspects of the product quality, mentioning issues like crooked frames or a strong odor. There were also occasional concerns regarding delivery services, with some customers experiencing delays, lack of tracking updates, or even unreceived orders. A few other people also felt that some glasses were too large or too small for their face, or that the silicone nose pads caused irritation.

What people talk about most

Product

Users describe positive interactions with product. Many customers express their love for various styles,... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the impressive quality, noting that the... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers frequently order multiple... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many consumers praise the extremely... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers describe the customer service as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the sunglasses… They are rich, looking and high-quality! I don’t like that you have to pay for exchanges, but that’s the only complaint I have. They are quick to respond when I have had questi... See more

Rated 4 out of 5 stars

If only they had a phone number. Takes a bit of time to get a response, but they do aim to please and have great customer service once you get a response. The sunglasses are well made. I will continue... See more

Rated 4 out of 5 stars

I absolutely LOVE these glasses. I have the Bellas. Have ordered the Cristinas and the oversized Bellas as well. I currently only have my Bellas, and I get compliments on them every time I wear... See more

Rated 4 out of 5 stars

I love the red velvet sunglasses. I had a pair for years. The side ended up breaking from the wear. I ordered a new pair as a replacement. My only complaint is they smell TERRIBLE… I don’t remember... See more


Company details

  1. Sunglasses Store

Information provided by various external sources

Sunglasses NOT for your average girl. Based in New York, loved around the world. From edgy Rose Gold Cat Eye to Chic Classic black frame sunnies.


Contact info

3.9

Great

TrustScore 4 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Topfoxx is legit

Topfoxx is my "go to" for on trend sunnies!!! I own three pairs so far and get compliments every time I wear them! Absolutely love the company and top notch quality!!!

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Love my new sunglasses

Love my new sunglasses! I get so many compliments! Great service. I originally ordered and was gonna ship to wrong address and they corrected for me easily. Great company

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

I have literally 5 pair of the Smaller…

I have literally 5 pair of the Smaller Megan. The last one I bought is the tangle free and they are amazing! My only complaint is that the new tangle free version doesn’t come in the dark brown/gold combo. Please bring those out!

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible quality glasses

Glasses arrived super bent and it seems like they tangle in my hair far worse than other glasses I’ve had. Super disappointed with how bad the quality is.

April 9, 2025
Unprompted review
Rated 1 out of 5 stars

My sunglasses arrived with a scratch on…

My sunglasses arrived with a scratch on the lens. I reached out to customer service via email and had another pair mailed to me which again were received scratched! How can this happen twice ! TopFoxx needs to do better . maybe check the product before sending it out to avoid this from happening. Having the same problem happened twice is not ok.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

The best customer service

Great quality! Best customer service ever! My original order was delivered and left in parking lot by UPS. TopFoxx honored my order and sent me a new pair! Love my sunnies! A new forever customer.

April 7, 2025
Unprompted review
Rated 2 out of 5 stars

Difficult return policy

Glasses are great, but the case recommended by the website is way too small to fit the glasses. TopFoxx requested photos showing that the case is too small of which i did. Today, they want a video? If this is there return policy, I will never shop there again. What if I hated the glasses on me? A video of them on my face showing why I don't like them on me. Think twice before purchasing from this company

April 3, 2025
Unprompted review
Rated 3 out of 5 stars

Scratches, finger prints, no shade

Took the glasses to wear for the first time at a softball tournament. Pulled them out of the bag and there's a scratch on them already and finger prints that will NOT come off with the provided cloth. Still squinting even with the glasses on, does not provide much shade on your eyes.

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

I am so happy with Topfoxx

I am so happy with Topfoxx. The ease of ordering, the discount, and the amazing quality of all 3 pairs of my KLN sunnies! I love that these sunnies do not pull your hair, they do not pinch the area above the ear. I suffer migraines so finding a good pair of sunglasses that do not cause a migraines has been challenging. These are perfect and I can wear them all day with no migraine.

March 20, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look