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TopFoxx Reviews 226

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TrustScore 4 out of 5

3.9

Sunglasses Store
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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers had a great experience with this company. Customers frequently express their love for the products, particularly the sunglasses, highlighting their high quality and stylish appearance. Many appreciate the tangle-free design, noting that their hair doesn't get caught. The customer service is also consistently praised for being responsive, accommodating, and providing excellent support, even offering replacements in some cases. People are also happy with the ordering process, often finding it easy and efficient. However, some people were dissatisfied with certain aspects of the product quality, mentioning issues like crooked frames or a strong odor. There were also occasional concerns regarding delivery services, with some customers experiencing delays, lack of tracking updates, or even unreceived orders. A few other people also felt that some glasses were too large or too small for their face, or that the silicone nose pads caused irritation.

What people talk about most

Product

Users describe positive interactions with product. Many customers express their love for various styles,... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the impressive quality, noting that the... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers frequently order multiple... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many consumers praise the extremely... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers describe the customer service as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the sunglasses… They are rich, looking and high-quality! I don’t like that you have to pay for exchanges, but that’s the only complaint I have. They are quick to respond when I have had questi... See more

Rated 4 out of 5 stars

If only they had a phone number. Takes a bit of time to get a response, but they do aim to please and have great customer service once you get a response. The sunglasses are well made. I will continue... See more

Rated 4 out of 5 stars

I absolutely LOVE these glasses. I have the Bellas. Have ordered the Cristinas and the oversized Bellas as well. I currently only have my Bellas, and I get compliments on them every time I wear... See more

Rated 4 out of 5 stars

I love the red velvet sunglasses. I had a pair for years. The side ended up breaking from the wear. I ordered a new pair as a replacement. My only complaint is they smell TERRIBLE… I don’t remember... See more

Company details

  1. Sunglasses Store

Information provided by various external sources

Sunglasses NOT for your average girl. Based in New York, loved around the world. From edgy Rose Gold Cat Eye to Chic Classic black frame sunnies.

Contact info

3.9

Great

TrustScore 4 out of 5

226 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

I was not sure about ordering from this company.

I was not sure about ordering from company's that I see online and now I know why. You get a discount but then they apply it to the cheap case not the glasses and then they send it 2 weeks later and no case and then I am advised that they are out of the case and can not send it. Poor experience all around will not use them again. Now I have to call my credit card company and open a dispute.

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased the Bella sunglasses…

I purchased the Bella sunglasses because they look really nice on the models. They are extremely to large for my face. If you have a petite face these are not for you. I wanted to send back for refund but the entire refund process require more money to be spent on the consumers part. So not only are these glasses PRICEY in order to return OR exchange you have to either pay for a shipping label from the company for $7.99 or purchase your own shipping label which turns out is more expensive than purchasing from the company. I will not return to purchase from this company again. I will go back to other name brand companies who honor their returns or exchanges for their customers to be satisfied.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

I always love getting my new sunnies…

I always love getting my new sunnies from Top Foxx. Delivery is extremely efficient and my recent experience with customer service for a glitch in some glasses was resolved swiftly and with much satisfaction. Their styles are on point! Thank you!
XO to all the Foxxies

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Love love these SGs!

Love love these SGs! Love the purple lens coloring, the size, they are lightweight & not heavy on my nose! The fact they are tangle-free so won’t get caught in my hair, and are still the aviator style is amazing! Way to go TopFoxx!

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

I am obsessed with these sunglasses

I am obsessed with these sunglasses. They truly look good on everyone. All my friends tried them on and they looked great. Several have already ordered. They are comfortable and classy 10 out of 10 recommend!!

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Obsessed

Obsessed. A friend recommended. I swear these glasses look great on any and all faces. Worth every penny. Solid too. I'm buying some for my Daughter too. Love ❤️ 🥰🥰🥰🥰

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

I love my new sunglasses

I love my new sunglasses! TopfoXX is the only place I purchase my sunglasses. Bella Coffee Tangle-free Aviators, great quality!!! A great buy! Get your pair now!

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

BUY THEM NOW

BUY THEM NOW! I have 20+ pairs of sunglasses, most of them designer. My Bella Coffee Tangle free Aviators are my go to's! The look amazing on, stay on my nose and won't tangle in my hair. The other night I was out with the girls. We passed my Aviators around the table, they looked FANTASTIC on all 6 girls! BUY BUY BUY

March 20, 2025
Unprompted review

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