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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers had a great experience with this company. Customers frequently express their love for the products, particularly the sunglasses, highlighting their high quality and stylish appearance. Many appreciate the tangle-free design, noting that their hair doesn't get caught. The customer service is also consistently praised for being responsive, accommodating, and providing excellent support, even offering replacements in some cases. People are also happy with the ordering process, often finding it easy and efficient. However, some people were dissatisfied with certain aspects of the product quality, mentioning issues like crooked frames or a strong odor. There were also occasional concerns regarding delivery services, with some customers experiencing delays, lack of tracking updates, or even unreceived orders. A few other people also felt that some glasses were too large or too small for their face, or that the silicone nose pads caused irritation.

What people talk about most

Product

Users describe positive interactions with product. Many customers express their love for various styles,... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the impressive quality, noting that the... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers frequently order multiple... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many consumers praise the extremely... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers describe the customer service as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the sunglasses… They are rich, looking and high-quality! I don’t like that you have to pay for exchanges, but that’s the only complaint I have. They are quick to respond when I have had questi... See more

Rated 4 out of 5 stars

If only they had a phone number. Takes a bit of time to get a response, but they do aim to please and have great customer service once you get a response. The sunglasses are well made. I will continue... See more

Rated 4 out of 5 stars

I absolutely LOVE these glasses. I have the Bellas. Have ordered the Cristinas and the oversized Bellas as well. I currently only have my Bellas, and I get compliments on them every time I wear... See more

Rated 4 out of 5 stars

I love the red velvet sunglasses. I had a pair for years. The side ended up breaking from the wear. I ordered a new pair as a replacement. My only complaint is they smell TERRIBLE… I don’t remember... See more


Company details

  1. Sunglasses Store

Information provided by various external sources

Sunglasses NOT for your average girl. Based in New York, loved around the world. From edgy Rose Gold Cat Eye to Chic Classic black frame sunnies.


Contact info

3.9

Great

TrustScore 4 out of 5

227 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

LOVE THESE SUNGLASES

LOVE THESE SUNGLASES!
I live in Florida, so good sunglasses are a must! Someone gave me a pair of the Vixens in the red shade and I was SOLD! Unfortunately they broke (not because quality, because of stupidity on my part)
So I created an account and went cray ordering! I love colored lenses I want to see the world in reds/ pinks/ purples/ greens etc. but also need good polarized glasses as well!! This brand has it all! I now own 4 pairs, one of the chains to hold my glasses AND AirPods, multiple hard cover cases (SO CUTE) and the travel case that holds 4 pairs of glasses; and, I’ve just ordered another pair.
I will be back to order more! You can order a mystery pair of glasses (which I’ve done) and even the “mystery” pair were cute!! Like I said- highly recommend and great quality you won’t be disappointed!

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

I love the Bella Coffee (my new faves)

I love the Bella Coffee (my new faves), and The CEO in Tortoise is so classic-with-a-twist! Original order took longer than expected, but the company was very communicative about the delay and made it right!

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality shades!!!

Great quality shades!!!! I love my oversized Bella shades. I lost a pair last year. I couldn’t find them and I bought another pair. I’m happy about my purchase and trying not to be careless when I take my shades off my face.

April 13, 2024
Unprompted review
Rated 5 out of 5 stars

The Only Place I Order Sunglasses From.

I absolutely love my sunnies! My recent purchase were the Bella Chrome and the smaller Megan and I love them. I have ordered several pair of sunglasses from TopFoxx! Every pair was exactly as described. Shipping is always on time! I recommend this brand!!

April 7, 2024
Unprompted review
Rated 5 out of 5 stars

My glasses arrived in a timely matter…

My glasses arrived in a timely matter all packed and protected from any damage during shipping. They are the perfect color combo and style. Can’t wait for summer to style these glasses!!!

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Quality Sunnies

Topfoxx has high-quality sunnies. I have many pairs and love them all. My favorite are the Rayz. Can’t go wrong with TopFoxx!

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Flawless experience

I was a bit apprehensive about buying sunglasses online but I decided to give these a try. They are the best sunglasses I own. They are truly tangle free and the fit is very comfortable.

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Topfoxx sunnies are by far the best

Topfoxx sunnies are by far the best! The quality is top notch, they have so many styles to choose from and the price is right. Plus they always have great sales. Customer service is excellent and I love supporting a company that is so good to its customers. Highly recommend giving them a try.

March 1, 2024
Unprompted review
Rated 4 out of 5 stars

I really like this brand

I really like this brand, but it's very annoying that they sell out of some products and never restock them. I bought a paid 3 years ago and LOVED it but I lost them. When I reached out about buying a new one they said they don't make it anymore. I have a few other pairs that I really like but those were my favorite :( just wish brands didn't stop selling good styles!

November 13, 2023
Unprompted review

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