Tortuga Rum Cakes Reviews 

578
•
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

The product is a perfect gift for Christmas holidays for friends. It is a small cake that is fresh and delicious! We received them quickly! Awesome traditional gift!

Rated 5 out of 5 stars

I have been purchasing Tortuga Rum Cakes for over 20 years since our first cruise to Grand Cayman. They always arrive moist and with the exquisite flavor that I have been expecting. I would highly r... See more

Rated 5 out of 5 stars

My cousin brought me a gift of a Tortuga Rum Cake and I fell in love with the flavour and texture immediately. Since then she has brought me more and I have ordered several as gifts and by chance fou... See more

Rated 5 out of 5 stars

These Delicious Cakes! I have ordered Tortuga Rum Cakes for years as gifts and for myself. I recently placed a gift order and more cakes were delivered than what was ordered and paid for. I contacted... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Tortuga Rum Cakes - A taste of the Caribbean! For over 30 years, we've been making rum cakes with flavours like chocolate, coconut, key lime, and many more! For over 25 years, Tortuga has brought the Cayman Islands, the Caribbean, Jamaican and Bahamas ...


Contact info

4.2

Great

TrustScore 4 out of 5

578 reviews

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4.2

All reviews

(578)

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Rated 1 out of 5 stars

Beware - Tortuga Rum Cakes May Not Deliver What You Paid For

I made an online order last December for 2 Provenance 6-Packs. I only received 1. I have called multiple times and have not been able to get a refund or get the product I paid for. Beware, customer service will not be able to help. They don't return your calls. Even though the cakes are very good, I will not buy from their online store again.

December 14, 2022
Unprompted review
Rated 1 out of 5 stars

Definitely not REAL rum cake!!!

This cake is so bad, no rum taste a weird chemical aftertaste. All the fruit is on the outside not even mixed in right. It’s nothing like it use to be and a embarrassment to any Caribbean island selling it! People buying this must have never made a cake in their lives if they actually like it! Thank God I’m Bajan and can make the real thing or I’d be crying now, I’ve had Irish butter rum cake that tasted 100 times better than this.

August 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great Cakes and Great Customer Service!

These Delicious Cakes! I have ordered Tortuga Rum Cakes for years as gifts and for myself. I recently placed a gift order and more cakes were delivered than what was ordered and paid for. I contacted customer service and within a couple of hours, I received an email from Adeanys, Customer Service Advisor. She apologized for the incorrect order and informed me that the 10 additional cakes did not need be returned. Wow! Great Customer Service and Great Cakes!

October 6, 2020
Unprompted review
Rated 5 out of 5 stars

Good

I can say that the taste of the cake really taste so good. I am writing this while eating the cake. I will order again.

July 14, 2020
Unprompted review
Rated 1 out of 5 stars

Sent it as a gift and was embarrassed at the size

So disappointed an embarrassed with the size. I bought and sent it to my son for his birthday since I can't be with him due to the stay at home order. In the meantime my daughter purchased one for herself. The cost was almost $30 for a cake that is so small it was embarrassing to send. I was shocked when I heard how small it was for that price. I entered in a date closer to his birthday of April 28 but they sent it immediately which was fine but not what I wanted. When I went to the site and saw the boxes all the cakes look much bigger. I bought the 16 oz size and was embarrassed when I heard how small it was. Thirty dollars was definitely not worth to pay for the price of that cake I don't care how good it is supposed to taste. I wouldn't buy from there again. I don't feel that size is worth the price.

April 23, 2020
Unprompted review

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