We’ve been working with TotalSEO for around two years now, and while there have been ups and downs along the way, the solid communication with Simon has really helped us work through all issues. Thank... See more
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What people talk about most
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The team at Total SEO marketing , did some amazing work this last month and I can see improvements as the weeks went on , clear understandable reports . Big shout to Megan , who was looking after Spe... See more
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SEO can be a minefield. It's complex, involved and ever changing. It's also vital, if you want your services seen – following research, the initial advice from Simon, the CEO of Total SEO provided the... See more
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I would highly recommend Total SEO whom I’ve been working with for the last few months with my website. Simon was my first point of contact and explained everything to me in layman’s terms he wasn’t p... See more
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Company details
Written by the company
We help business websites get found in search engines, our team of Digital Marketing Experts have considerable experience when it comes to helping increase visibility, improve traffic and help gain more enquiries and sales. We have been established since 2004 and take pride in helping business owners achieve their goals. If you have a website and would like help getting it found in searches, speak to our team today.
Contact info
Suite 5B Westmead House, GU14 7LP, Farnbrough, United Kingdom
- 01252329160
- info@total-seo.co.uk
- www.total-seo.co.uk
4.9
Excellent
560 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Total SEO listened to my website needs…
Total SEO listened to my website needs and provided a professional, bespoke service from start to finish. From the first call I felt in good hands. Although I only ran a short campaign with them, Ben Hodgson did not hold back on offering me great advice and support. I have a new found direction and a better understanding of how to use my website to get good results for my company. They will be my first point of contact moving forward.
July 23, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Garrick,
Thank you so much for leaving such a lovely review for Ben and the team. I am so pleased to hear this and will ensure Ben and the team are aware of your comments.
If you need any advice or help in the future please do not hesitate to get in touch.
Kind regards
Claire Hall
This company is outstanding
We weren't getting much exposure after launching an online employment platform and using many SEO companies without much success.
Enter Total SEO
I stumbled upon this company by accident, it has been so refreshing to find one that genuinely cares about your business.
Simon Chapple, Alen and Annie to name a few, have done a fantastic job with my website and have elevated my visibility and ranking score very quickly.
Simon very kindly made a video of my website and pointed out a few improvements I should consider
to increase my conversion rate.
Total SEO are all things SEO their knowledge of this industry is outstanding and I would highly recommend this company to any business looking for the "real deal"
Kaplunk Employment
July 22, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Martin,
Thank you so much for sharing your experience with Total SEO! We're thrilled to hear that our team, have made such a positive impact on your online visibility.
Your kind words about our knowledge and genuine care for your business mean a lot to us and we're excited to continue supporting your growth and success.
Kind regards
Claire Hall
Megan is a superstar - couldn’t recommend enough m
Megan is a superstar - so quick, professional and pays attention to all of the small details. I can’t thank her enough for the last few months. I look forward to many months ahead working together!
July 2, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Danna,
Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with Megan, and I'll ensure she sees this.
Kind regards
Claire Hall
Really impressed by the detail given in…
Really impressed by the detail given in my website review, I have just used their free report at the moment to inform some changes I am able to action but when I am in a position to get the harder tasks actions I would definitely consider using Total SEO as they seem to go the extra mile to help customers.
July 18, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Good Morning,
Thank you so much for your positive feedback! We're delighted to hear that you found the detail in your website review helpful. It's great to know that our free report has been useful for the changes you're currently making. Please do not hesitate to reach out in the future if you need any assistance at all.
Kind regards
Claire Hall
I can’t thank Chloe enough for her…
I can’t thank Chloe enough for her support with helping me to improve the SEO of my company website! I feel I am well on the road to improving my website stats with a clear strategy and tools for continuing to increase my business visibility online.
July 18, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Pam, thank you so much for your kind words. Chloe will be thrilled to hear this feedback and I'm so pleased to hear that you're seeing improvements in your website's SEO. If there is anything you need at all, please do not hesitate to reach out.
Kind regards
Claire Hall
In depth report and extremely helpful.
Simon was extremely helpful, the comprehensive review I was sent was clear and informative and gives me plenty to work on. Simon offered me support if l need to reach out in the future which I will certainly do when funds allow!
Definitely recommend.
July 1, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Good morning
Thank you so much for your kind words and positive feedback! I'm thrilled to hear that you found the review clear and informative.
We're always here to help, so please don't hesitate to reach out whenever you need further assistance.
Kind regards
Claire Hall
I have worked with Total SEO especially…
I have worked with Total SEO especially Elijah and Megan for the past three months and I'd say they are reliable professionals. Special mention to Elijah for being able to produce good write ups for our company! Keep up the great work.
July 4, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Britney,
Thank you so much for your kind words and positive feedback! We're delighted to hear that you've had a great experience working with Total SEO, and especially with Elijah and Megan.
We'll make sure to pass along your special mention to Elijah and Megan, they'll be very pleased to hear your appreciation.
Kind regards
Claire Hall
Simon and his excellent team have and…
Simon and his excellent team have and continue to help us with improving our website. After producing an extensive report we were quick to get there help to sort our site which needed a lot of work that they are working on, but we can now see improvements. Coupled with monthly articles written and reports sent so we can clearly see what’s going on.
One hundred per cent recommended.
July 1, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Graham,
Thank you so much for your kind words and positive review! We're thrilled to hear that you're pleased with the improvements to your website. Simon and the team are dedicated to delivering the best results, and it's wonderful to know that our efforts are making a noticeable difference.
Kind regards
Claire Hall
Simon was extremely helpful l was sent…
Simon was extremely helpful l was sent a comprehensive review report on my website. Which has greatly help me improve on the areas that need my attention. Simon was extremely kind and offer me support if l need to reach out in the future should l need to do so
June 25, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Kate,
Thank you for your wonderful feedback! We're thrilled to hear that Simon was able to provide you with a comprehensive review report. It's great to know that you found his support and kindness beneficial.
If you need any further assistance in the future, don't hesitate to get in touch.
Kind regards
Claire Hall
highly recommend their services.
These guys are very good on what they do. We have a company and not much time to do this sort of thing. The guys work in the background and take care of everything.
They also report frequently on progress which helps alot.
Highly recommend.
June 24, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Joe
Thank you so much for your positive feedback! We're delighted to hear that you're satisfied with our services. We appreciate your recommendation and look forward to continuing to assist you. If there's anything more we can do, please don't hesitate to reach out.
Kind regards
Claire Hall
Excellent customer care and SEO expertise
I have been impressed with the level of care and with regular updates. Lara is an excellent account manager, always cheerful, flexible and professional. I'm grateful to the team for handling my business needs and helping me launch my site. Thank you.
June 19, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Kirk,
Thank you for taking the team to leave such a great review.
We're thrilled to hear that you've been impressed with our level of care and the regular updates and I'll ensure Lara is aware of your comments. If you need any further assistance, please don't hesitate to reach out.
Kind regards
Claire Hall
Reply from Total SEO & Marketing Limited
Hi Dylan,
Thank you for taking the time to leave us a review. I'm so pleased to hear the team were a pleasure to work with and I will feed this back to them.
Kind regards
Claire Hall
The service by Alen has been really…
The service by Alen has been really good very responsive and prompt. Thank you
June 9, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Yasin
Thank you so much for taking the time to leave us a review, we very much appreciate it. Alen will be really pleased to hear this.
Kind regards
Claire Hall
Highly Recommended
I have been working with Total SEO for a few years now and I have always been impressed with their diligence, work ethic and professionalism. My online presence has increased and my business has seen a marked improvement since I have been with them.
I am sole trader, so only a small business and a small account for them, but their communication is always prompt and they always make me feel like I am an important client for them.
I would certainly recommend Total SEO for all your SEO needs.
June 10, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Mark,
Thank you for your wonderful review and for your continued trust in Total SEO. We are delighted to hear that our efforts have significantly boosted your online presence and business performance.
The team will be thrilled to hear this!
Kind regards
Claire Hall
A disappointing experience
A disappointing experience. I understand that one has to take the long view with SEO marketing but having appointed Total SEO & Marketing Ltd, after an initial period and despite a rise in impressions, hits remained stubbornly low. Going into the New Year both impressions and hits actually declined. As a small company every penny of our limited marketing budget has to work hard. This was not the case with Total SEO & Marketing Ltd so we took the decision to pull the campaign. The next thing we know we have a letter from a debt collector chasing an outstanding payment due to Total SEO that we were unaware of. SEO marketing is a very competitive field with many suppliers, I suggest you look there for assistance and give Total SEO & Marketing Ltd a wide birth.
UPDATE 29.05.24.
The review, unsurprisingly, triggered a call from Simon Chapple, Director at Total SEO. He fully accepts that the issues surrounding the termination of our campaign could have been handled better. He proposed a solution to address these issues which was acceptable to both parties. Regarding the broader issue of SEO marketing, it didn't work for us on this occasion; a decent budget and a long term commitment is required. However if we were to restart the campaign I would be willing to do so with Total SEO. We all make mistakes. it's how they're addressed that matters. Simon has illustrated his concern for a disgruntled customer and acted swiftly and decisively to put things right. He also knows a lot about SEO marketing!
May 24, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Jeremy
Thank you for sharing your feedback. I regret that your initial experience did not meet your expectations. However, I am pleased that we have now spoken and addressed your concerns to your satisfaction.
I fully understand the importance of effective SEO marketing, especially for small businesses with limited budgets and I am glad that we were able to work through this matter and were able to resolve it to your satisfaction. Your insights are valuable to us, and we continuously strive to improve our services based on customer feedback.
As you rightly mentioned, SEO is a long-term strategy, and while we made positive improvements to your keyword rankings, translating those into traffic and sales often requires more time and a sustained effort.
Obviously it is disappointing that you did not see greater increases in traffic and sales during the three months we were working together, however, there are multiple factors at play, including user behaviour, website experience, seasonal fluctuations, pricing, competition and changes in search algorithms, all of which can impact traffic and whether someone makes a decision to click through to your website and make a purchase. While we always strive to adjust our strategies to account for these variables to ensure continued growth, there will always be elements that are outside of our control when it comes to a visitor deciding whether to make a purchase or not.
As a small family run business who have been around for over twenty years we take great pride in achieving excellent results for our clients. The last thing I want is for you to feel that we didn't provide anything less than a 5 star experience and I hope the manner in which we have dealt with your concerns reflects this.
Thank you for giving us the opportunity to address your concerns and make things right, I look forward to being of further assistance in the future.
Simon Chapple
Director
Total SEO
Excellent review
Ben Carter was very thorough with his SEO report of my website, which was excellent and helpful. Friendly and professional. Highly recommend.
May 21, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Good Afternoon
Thank you for taking the time to leave us a review. I am so pleased to hear fow helpful and friendly Ben was and thank you for the recommendation.
Kind regards
Claire Hall
SEO & Google Campaign
The team at Total SEO are amazing to work with. Simon, Chloe and Hannah are extremely helpful and always ready to help. Their knowledge and insight helped to improve our website immensely. Their knowledge about the workings of Google in regards to SEO and ads campaigns is invaluable.
May 23, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Richard,
Thank you for your fantastic review! We're delighted to hear that you enjoyed working with our team and found our expertise valuable. We look forward to continuing our partnership and achieving even greater results together. Thanks again for your kind words!
Kind regards
Claire Hall
Outstanding service
Outstanding service! The team was incredibly responsive and managed our SEO expectations flawlessly. Our site’s ranking improved within weeks, thanks to their efforts. Highly recommend!
May 20, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Adam,
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team and that our efforts had a swift impact on your site’s rankings. Your recommendation means a lot to us.
Kind regards
Claire Hall
Unbelievably powerful data and helpful guidance
As a bit of a novice when it comes to web design (and that’s an understatement!) I was simply amazed at the information and insights that total SEO were able to provide me…and the incredibly helpful tips and guidance. If, like me, you are struggling with the best way to market your site, you could do with the expert advice that they offer!
May 6, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Hamish,
Thank you so much for leaving such a positive review. I am so pleased to hear how helpful our insights and guidance have been for you. Simon and the team will be thrilled to hear your feedback.
If there is anything else you need please do not hesitate to get in touch.
Kind regards
Claire Hall
Ayisha has been working on my account…
Ayisha has been working on my account for the last few months and has been lovely to have as an account manager she always replied and resolved issues very promptly and maintained my organic ranking position well when she took over from the previous manager.
May 7, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Karen, thank you so much for taking the time to leave such a lovely review. I will be sure to pass on your comments to Ayisha.
Kind regards
Michelle Chapple - Company Director
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