We’ve been working with TotalSEO for around two years now, and while there have been ups and downs along the way, the solid communication with Simon has really helped us work through all issues. Thank... See more
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Review summary
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What people talk about most
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The team at Total SEO marketing , did some amazing work this last month and I can see improvements as the weeks went on , clear understandable reports . Big shout to Megan , who was looking after Spe... See more
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SEO can be a minefield. It's complex, involved and ever changing. It's also vital, if you want your services seen – following research, the initial advice from Simon, the CEO of Total SEO provided the... See more
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I would highly recommend Total SEO whom I’ve been working with for the last few months with my website. Simon was my first point of contact and explained everything to me in layman’s terms he wasn’t p... See more
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Company details
Written by the company
We help business websites get found in search engines, our team of Digital Marketing Experts have considerable experience when it comes to helping increase visibility, improve traffic and help gain more enquiries and sales. We have been established since 2004 and take pride in helping business owners achieve their goals. If you have a website and would like help getting it found in searches, speak to our team today.
Contact info
Suite 5B Westmead House, GU14 7LP, Farnbrough, United Kingdom
- 01252329160
- info@total-seo.co.uk
- www.total-seo.co.uk
4.9
Excellent
560 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Really excellent customer service from…
Really excellent customer service from Total SEO. Alen was a very responsive account manager!
April 24, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Martha,
Thank you for taking the time to leave Alen a really positive review. I am really pleased to hear you have received excellent customer service and will ensure Alen is aware of this.
I would like to wish you all the best for the future. Please do not hesitate to get in touch should you want to restart your campaign.
Kind regards
Claire Hall
Great prompt service and results
We're really happy with the level of dedicated service we're receiving from Total SEO. From start to finish, the Total SEO team have been supportive, prompt and knowledgeable. We're thrilled to see positive results and are happy with their SEO efforts, reporting and blog writing!
April 23, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Alex,
Thank you for leaving us such a positive review. I am so pleased to hear you have had a positive experience with us and I'll be sure to let your account manager know.
Kind regards
Claire Hall
Genuine 5* Service from Simon
I responded to a google ad that was advertising a free SEO review of my website. I'm relatively new to SEO, so it seemed like a no brainer. I input my web address and within 2 hours i received a score of my current website and a thorough breakdown of various areas.
The information was invaluable and I realised that whilst i was concentrating on micro detail whilst building my website, i'd actually missed out key things to help my SEO performance such as the meta description of the website!
Whilst i can't afford to use Simon on an ongoing basis because my business is just starting out, i'd still recommend a site audit and contacting Simon if you are in the market for his services.
April 22, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Mark,
Thank you so much for sharing your experience with us! We're thrilled to hear that you found our free SEO review valuable and that it provided you with insights to improve your website's performance.
We wish you all the best as your business continues to grow. If you ever find yourself in a position to invest further in your SEO efforts, please don't hesitate to reach out.
Kind regards
Claire Hall
We have been working with Total SEO for…
We have been working with Total SEO for just under a month now, their professionalism and work ethic is great. Very attentive! The quality of their work is outstanding and I am looking forward to working with them further in the future. Special thanks Chloe and Hannah for their work!
April 16, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Paul,
Thank you so much for taking the time to leave such a great review for the team. It's fantastic to see Chloe and Hannah's hard work acknowledged. If you ever need anything, don't hesitate to reach out. Thanks again for choosing Total SEO!
Kind regards
Claire Hall
The support we have been missing!
We’ve been working with Total SEO for a couple of months now and I only wish we sign up sooner!
A big thank you to Megan, our Account Manager, for always staying on top of our account and keeping me the loop with everything. She has been very proactive and I applaud her patience with me due to my late replies whilst always looking for ways to improve keyword rankings. We have been signed up for only a couple of months and can see the improvement already being made on Google rankings.
Definitely recommend for anyone that needs a helping hand with their SEO campaigns as this is the extra support we’ve been missing over the last couple of years.
Would also like to say thank you to Hannah for her help with the blog posts, always very informative and loaded with interesting content.
April 12, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Diogo,
Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience working with us and are delighted to know that Megan and Hannah have been instrumental in providing you with exceptional service. I'll be sure to pass on your comments.
Kind regards
Claire Hall
Great team of people
Great team of people; very communicative and kept me informed all the way. I saw an improvement in our site's visibility. This sort of service is vital, especially when you are setting up a brand new website.
April 11, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Rashid,
Thank you for your positive feedback! We're delighted to hear of your positive experience with the team. It's fantastic to know that you noticed an improvement in your site's visibility.
Please do not hesitate to get in touch should you want to restart your campaign in the future.
Kind regards
Claire Hall
Really happy with Total SEO
Really happy with Total SEO. Very friendly, helpful, and knowledgeable staff. Ayisha looked after my account, providing excellent guidance. She made great improvements to help my SEO and website efficiency. Thank you.
March 25, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Tanya,
Thank you so much for taking the time to leave is a review. I am so pleased to hear how well your campaign went and I will ensure Ayisha and the team are aware of your comments.
Please do not hesitate to get in touch in the future as we would love to work with you again.
Kind regards
Claire Hall
Finally a great SEO company who do more than sell !
Super helpful and provide clear objectives and updates.
Quick communications not only before signing but after agreeing.
Having had a bad experience this company is a refreshing change to actually have regular contact and updates without even asking.
Not had 1 problem yet and would happily recommend.
March 21, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Phil,
Thank you for taking the time to leave such a nice review. I'm so pleased to hear you're having a good experience working with us and the team will be really pleased to hear this.
Kind regards
Claire Hall
Thank you to Alen and the team
Thank you to Alen and the team. They have been friendly, proffesional and with a positive attitude. Their expertise in SEO is second to none. A pleasure to deal with.
March 7, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Paul,
Thank you for taking the time to leave us a review. I'm thrilled to hear that you have had a positive experience working with Alen and our team. They will be really pleased to hear this.
Kind regards
Claire Hall
My Google Ad's campaign has been…
My Google Ad's campaign has been complex, difficult, challenging and mind blowing but Chloe at Total SEO has been a great help. Chloe's advice was to strip my campaign right back and start again and wow I'm now starting to see the benefits of using Total SEO. I'm now getting a lot more enquiries by phone and email and the time spent building the campaign is now really paying off.
March 15, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Ben,
Thank you for taking the time to leave such fantastic review for Chloe! I am so pleased to hear you are happy with the service and the campaign is generating enquiries for you.
I will ensure Chloe and the team are aware of your comments and I am sure they will be thrilled.
Kind regards
Claire Hall
Really affective service
Really affective service
Has really helped me with my advertising campaign and they where very willing on meeting face to face to discuss my needs
March 14, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Andrew,
Thank you for taking the time to leave us a review. Megan and the team will be really pleased to hear this feedback.
Kind regards
Claire Hall
Excellent service, excellent outcome.
From our first contact we have received excellent customer service and a clear, understandable approach. At the beginning we were unsure whether it would work for us. A few months in we are delighted with the outcome, far better than we had anticipated. Very professional and easy to work with team.
March 5, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Megan,
Thank you so much for taking the time to leave a review, I really do appreciate it and I am so pleased to hear you are happy with the work and progress over the last few months. The team will be really happy to hear this.
Kind regards
Claire Hall
SE OOOOOH!
Dealt with Claire. Got me up and running quickly, listened to my needs, could tell they they are very experienced. Would recommend to everyone.
March 4, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Frank,
Thank you so much for taking the time to leave a review! I really appreciate it and we're looking forward to working with you.
Kind Regards
Claire Hall
Very swift delivery of an in depth SEO…
Very swift delivery of an in depth SEO view of my website. I found the report helpful and a useful reference going forward. Also it was reassuring to know I am getting some bits right.
Simon was very understanding when I explained that for various reasons I couldn't go ahead with the proposed campaign. I would love to be able to work with these guys in the future.
February 28, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Sarah,
Thank you for taking the time to leave a review. The team are really pleased to hear you are happy with the analysis of your website and hope to work with you in the future.
Kind regards
Claire Hall
Breath of fresh air!
Came across this website after devising a new website for our charity. Simon quickly responded and replied with a run down of facts and advice for us, all extremely helpful and insightful. We were not able to engage with him due to low current funding, but already he has been more than a blessing and I would thoroughly recommend his services. Personal and personable.
February 26, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Christine,
Thank you so much for taking the time to leave such a nice review for Simon. Simon and the team will be really pleased to hear this. Please do not hesitate to get in touch in the future should you need any advice.
Kind regards
Claire Hall
Brilliant team to work with
Simon and the team have been superb in helping with my very complex seo needs. Always so helpful and fast response. Cant recommend them higher. Keep up the good work!
February 27, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Thank you for leaving such a nice review Si, it really means a lot. The team here love working on your campaign and helping to ensure the website is as visible as possible and generating the sales you need.
Simon Chapple
Director
Would recommend
Haven’t properly used his services, however the initial review they give for your website is very in depth for a free analysis, they’re very friendly and I am sure are quick in communication, would 100% recommend 👍
February 27, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Harry,
Thank you so much for taking the time to leave a review. We're really happy to hear you are happy with the analysis and we hope to work with you more in the future.
Kind Regards
Claire Hall
Knowledgeable Team
As a Financial Advisor my knowledge around websites and optimisation are very minimal. I engaged with Total SEO and from my initial discussion with Simon, it was clear that not only did they have good knowledge, but were also able to explain to me the different steps of the process in a clear and concise manner. I feel confident using the services Total SEO are providing my business so I can focus on working with my clients.
February 26, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Craig, thank you for review and feedback, I am really pleased that you are happy with everything and looking forward to continuing to help ensure your website is as visible as possible when people search on Google for your services.
Simon Chapple
Director
After hiring them the website fell…
After hiring them the website fell three from first to third page for all important search terms.
They didn't even know it. Megan just kept emailing me the invoices.
After I started to panic Simon said its all my fault. The speed wasn't good and sent me a screenshot of measurement for Canada.
Harmfull service
February 1, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Thank you for your review Konstantin, we strive to provide a top-notch service to all our clients, and it's obviously disheartening to read your comments so I am keen to address your concerns.
While working with you our team continually monitored your website rankings and traffic, while there had been some downward movement with some of your search terms, there were many keywords showing on the first page of Google. In the last 3 months your website had 59% more organic traffic than the three months prior. Between August to November 2023 the site had 823 organic visitors and between November to February 2024 there were 1314, this shows that the SEO was working and delivering results.
When I investigated why some of the keywords had moved down, I tested the website load speeds using 3 tools, GTMetrix, Pingdom and Google Page Speed Insights, all of which returned poor load speed of 7+ seconds, the Pingdom test was done from a UK server, while the GTMetrix and Google tests were done from outside the UK. I sent you all 3 reports and explained that the fact your website was loading so slowly was likely the reason why we were experiencing fluctuations in the search results and it was an issue that needed to be urgently addressed. As we do not host your website, we have no control over how quickly it loads.
We test your website load speeds at least once a month and this was the first time we had seen it load in over 3 seconds. My advice was to move your website hosting to a faster server to ensure you were achieving sub-3 second load speeds and we should then see the rankings in Google stabilise, when I advised you of this and we spoke, you confirmed that you were in the process of moving your hosting from your current provider to another company as a matter of urgency, you also thanked me by email for my 'good work' in identifying the issue.
I notice that you also left a one-star review for Cloudflare at the same time as posting this one, which leads me to wonder whether it was their security software that was contributing to the issues with your website loading slowly, this is a well known issue with Cloudflare.
I have been monitoring your website daily since we spoke and I believe the load speed issue has now been rectified and at the time of writing this response, the website is ranking high on the first page of Google for a number of highly competitive search terms, including:
UK House Clearance
House Clearance Companies
UK House Clearances
House Clearance Company
House Clearance Services
We have been in business for twenty years and have worked with hundreds of businesses all over the UK, 98% of our reviews are 4 and 5 stars, we take great pride in providing a first-class service to our clients and we are passionate when it comes to ensuring they are getting the results they want. I have personally reviewed all of the work carried out in your campaign and I feel confident in saying that we have carried out all of the tasks and work I would have expected and have provided regular updates and reports to keep you up to speed with progress.
The last thing I want is for you to have any concerns about the work we have done or your Google rankings, however, we have no control over your hosting and load speeds and other than alert you to the fact that your website was experiencing issues with slow loading and offer advice on how to resolve it, I don't believe we could have done any more.
I am sorry you felt the need to rate us as one-star, personally I don't feel this gives a true reflection of the efforts our team have put into your campaign or the improvement in your organic traffic, however, I do understand your frustration that some of your keywords have moved down as a result of the issues mentioned above and I am glad that the problem has now been rectified.
Please don't hesitate to contact me directly if you would like to discuss this matter in more detail as I am keen to help in any way I can.
Simon Chapple
Director
Excellent PDF analysis provided free of…
Excellent PDF analysis provided free of charge. Extremely helpful for an e-commerce start up such as ours. We are very excited to use Total SEO in the future!
February 19, 2024
Unprompted review
Reply from Total SEO & Marketing Limited
Hi Ashley, thank you for the review, likewise, we are looking forward to working with you and helping to ensure your website is being found by plenty more of the right people.
Simon Chapple
Director
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