Great experience. Really impressed with the service. I reached out as I needed the item quickly, and they responded promptly and got it dispatched straight away. Communication was clear and helpful t... See more
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Couldn’t recommend these guys enough. Queried regarding a brakeset on their website, wanted to know what adaptors i’d need for my specific set up (frame, fork & disc size) as didn’t want daft spacers... See more
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I purchased an item from this company, and it was delivered to the wrong address. I provided proof of this too. The company refused to send another item or make a refund. They told me that I should... See more
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Just wanted to say thanks for such great service My order was only worth £20 (Bosch ebike charge cable) but you treated me like it was worth thousands. Great communication and immediate dispatch an... See more
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Company details
Written by the company
Now much more than just the UK’s top selling suppliers of hydraulic brake bleed kits! TBS now offer great value on 100s of other cycling products too. Check out our customer feedback. We have plenty of choice to suit everyones needs and pride ourselves on our excellent customer service - Give us a try!
Contact info
33 Cleveland Street, TS6 0LT, Middlesbrough, United Kingdom
- 07429 162654
- Mail@totalbleedsolutions.co.uk
- www.totalbleedsolutions.co.uk
4.4
Excellent
41 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product and service
Placed a order late Friday night and received a email early Saturday morning saying it's dispatched then one from royal mail saying that expected delivery day on the Tuesday then another Monday morning saying delivery due nice to get this confirmation from rm not all ways done everything arrived well packed and swiftly fitted and bled with one of there bleed kits
July 5, 2024
Unprompted review
Reply from Total Bleed Solutions Limited
Hi - thank so much for taking the time to write this review its very much appreciated. We try to get all orders out as fast as we can. We are really happy that your pleased with your purchase.
Regards.
Absolutely outstanding service from…
Absolutely outstanding service from initial phone call to collection bike dropped off and collected next day Hope RX4+ flat mount and Shimano Slx levers set up with expert service thanks Ben and Andy
July 2, 2024
Unprompted review
Reply from Total Bleed Solutions Limited
Thats great to hear - you were a pleasure to help! We are glad your happy with your upgrade. See you again soon!
My #1 shop for all biking needs!!
Too many amazing words to list here for Ben and the team at TBS!! I’m fairly new to mountain biking and decided to take on all bike maintenance myself, and I’d be completely lost without the team at TBS they literally will help in anyway possible, they stock the BEST products and delivery is SECOND TO NONE!!! My #1 shop for all my biking needs, do not hesitate to order from these guys!! 10/10
June 17, 2024
Unprompted review
Reply from Total Bleed Solutions Limited
Hi Gaz - it was a pleasure to help. Im glad your happy with the products and service form TBS. We hope to see you again soon!
Kind regards.
What you want from an online retailer
What you want from an online retailer; clear website, fast delivery, great customer service, great kit and availability. Confidence in purchases and overcoming any issues. Nice one!
June 10, 2024
Unprompted review
Reply from Total Bleed Solutions Limited
Hi Tam - great to talk with you and help you with your purchase!
Thank you so much for leaving us a review.
Kind regards.
5* Customer Service
This company is definitely a leader for all braking requirements for your mtb, customer service is 5* I would definitely recommend Total Bleed Solutions to everyone.
May 28, 2024
Unprompted review
Reply from Total Bleed Solutions Limited
Very kind of you Chris thank you! Its great that you would recommend us thank you for your custom and thanks for the review. Much appreciated.
Fantastic customer service and amazing staff !!
I have rarely met a company so willing to help as total bleed solutions…went well above customer service to help me get the correct part I needed. The staff are fantastic and I cannot recommend them enough !!
May 18, 2024
Unprompted review
Reply from Total Bleed Solutions Limited
Hi - thanks for leaving us this review!
Its nice for us to be appreciated by our customers as much as we appreciate them - have a great weekend!
Regards.
Stock and fast delivery
I needed a lot of parts from a couple of well known manufacturers and came cross Total Bleed Solutions who happened to show everything I needed in stock.
I’ve been stung in the past with companies claiming stock and taking payment, then sending the product weeks later (or battling for a refund)
No such problems here. I received everything I ordered the next working day, can’t recommend Ben and total bleed solutions highly enough, give them a try!
Nick
March 26, 2024
Unprompted review
Reply from Total Bleed Solutions Limited
Hi Nick - thanks for taking the time to write us this review. Its great that your happy with your purchase. As a family run business we always do our very best to help our customers. We hope to see you again soon. Regards.
Would use total need solutions again
Recently bought a few items from total bleed solutions,
But realised I didn’t need them as my bike had the same item fitted.i messed the returns up so contacted them and thanks to Ben all sorted ,would not hesitate too use again thanks 👌
February 28, 2024
Unprompted review
Reply from Total Bleed Solutions Limited
Our pleasure Brian. We try to help our customers as best we can. Thanks for the review.
Fantastic experience!
Fantastic experience dealing with Total Bleed Solutions. Ben was extremely busy but went out of his way to sort the brakes on my mtb at short notice. Professional, friendly and knows his stuff. We wouldn’t hesitate to recommend Total Bleed Solutions!
February 21, 2024
Unprompted review
Reply from Total Bleed Solutions Limited
Thats very kind of you Helen thankyou! I dont like to see anybody stuck so Im glad I could help.
Great Service
Fantastic company to deal with, highly recommended across all areas from speed of contact, advice and assistant in selection of correct products. Ben was super helpful and extremely patient as the purchase was quite complicated and protracted, (From my side).
All parts were immediately available from stock which is something that seems to be becoming rare these days.
Order was prepared, boxed and shipped all within a matter of hours and arrived the next day.
Many thanks Total Bleed Solutions, I’ll be back for any future requirements!
January 25, 2024
Unprompted review
Reply from Total Bleed Solutions Limited
Hi Dave - Thanks for taking the time to write this review for us. It was a pleasure helping you select the parts you needed and getting them to you before your trip. As a family run business we can go the extra mile and enjoy doing it for our customers. I cant wait to see your bike finished so dont forget to send us some pictures! Kind regards.
highly recommend
Would highly recommend Total Bleed Solutions, helpful & knowledgeable with good stock of parts at a good price 👍🏼
Many thanks Ben 🍻
January 25, 2024
Unprompted review
Reply from Total Bleed Solutions Limited
Great to meet you Phil. I pleased you were happy with your new brakes. See you again soon. Regards.
Excellent customer service
Excellent customer service, dealt with Luke from memory. Many thanks.
December 31, 2023
Unprompted review
Reply from Total Bleed Solutions Limited
Thanks for the review Michael - we hope to see you again soon.!
Ordered a set of SRAM Olive and barbs
Ordered a set of SRAM Olive and barbs - first delivery went astray due to Parcelforce - Ben was super helpful and on it immediately and sent replacement with no fuss which arrived prompt. Super helpful customer service, good price and good product - what's not to like! will definitely shop again! Thanks guys!
December 6, 2023
Unprompted review
Reply from Total Bleed Solutions Limited
Your very welcome - As a Family run business we always look afetr our customers at Total Bleed Solutions. Thank you for taking the time to write us a review. I will pass this on to Ben. See you again soon!
Used several times
Used several times, honest, upfront and friendly with great prices, won't go elsewhere !
December 4, 2023
Unprompted review
Reply from Total Bleed Solutions Limited
Great to hear thank you! As a small family run business we really appreciate loyal customers like yourself thank so much.
If only I had found out about Ben…
If only I had found out about Ben earlier! Everything you need to bleed your hydraulic brakes with easy to follow instructions. Bought the package for my hope tech 4 e4 and the quality is excellent and now I don’t have to pay ridiculous prices to get a bike shop to do them. Excellent customer service from a small company that deserves your support.
December 1, 2023
Unprompted review
Reply from Total Bleed Solutions Limited
Very kind of you - thank you Jamie! Its great that your happy as thats always what we want our customers to be. Its great you have taken the time to do this for us and its very much appreciated by us all at Total Bleed Solutions! See you again soon. Kind regards.
SUPERB CUSTOMER SERVICE
SUPERB CUSTOMER SERVICE, FAST SHIPPING, VERY HELPFUL, TOP QUALITY CUSTOMER SERVICE. 5 STAR COMPANY
November 28, 2023
Unprompted review
Reply from Total Bleed Solutions Limited
Thank you for taking the time to write us a review - as a family run business this means a lot to us. We hope to see you back at Total Bleed Solutions soon!
Dealt with Ben for a few years
Dealt with Ben for a few years, great personal service, sent brake pads ultra quick !.
Sintered pads have loads of pad material, and far superior to other stuff, great.
November 16, 2023
Unprompted review
Reply from Total Bleed Solutions Limited
Thank you for taking the time to leave a review for us - Its very much appreciated. Im very pleased that you have been using Total Bleed Solutions for years! We hope to see you again soon.
Excellent communication and a good price
The owner Ben is a super nice guy, very helpful and informative with great communication . He did his homework to find out the exact components I required for my build and did me a very good deal. What more can you ask for.
October 9, 2023
Unprompted review
Reply from Total Bleed Solutions Limited
Thank you Jonathan. Your very welcome. We appreciate your business and thanks for the feedback. I hope to hear from you again soon. Enjoy your upgrade!
Fantastic customer service
Fantastic customer service - was happy to answer all my questions and give additional advice regarding the installation. Also sent some additional parts I needed which he had in stock that were not listed on the website! Thanks once again and look forward to ordering again soon.
October 9, 2023
Unprompted review
Reply from Total Bleed Solutions Limited
Hi Chris - thank you for taking the time to leave us a review. As a small family run business we are always more than happy to talk to our customers and answer any questions they might have. Hopefully its what sets us apart from the rest. It was our pleasure to help and send you some of the extra parts that we had in our workshop. Im glad your happy - hope to see you again soon.
Kind regards.
Reply from Total Bleed Solutions Limited
Hi - thank you for the review. Its great to see that you would recommend Total Bleed Solutions we hope to see you again soon. Regards.
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