Good morning, I m really happy to say with the total job service agency specially Sofia & Jodie , they are really helpful, kind, humble & patient person, I also believe that Sofia & Jodie understa... See more
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I spoke with Nisharn twice on seperate occasions, the first visit was extremely smooth & very informative without being pushy which was really refreshing. The second time, we were asking more... See more
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I called with a couple of queries and intending to get more information on something relating to a family members job search. Aimen Asif picked up and she immediately was so much more helpful than all... See more
Company replied
Real person not AI and also very pleasant man and helpful glad that you do not have recorded wait message about abuse to staff as most people find this a little off putting. Great service and helpfuln... See more
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Company details
- Recruitment Service
- Advertising Agency
- Applicant Tracking System
- Career Guidance Service
- Employment Agency
- Employment Search Service
Written by the company
As a global business with a local heart, we’re proud to be part of The Stepstone Group. This makes us one of the world’s leading hiring platforms, with a presence in over 30 countries. Whether you want to attract and recruit brilliant people or find your perfect role, we’re here with precise and powerful solutions. Our careers advice helps you build your CV, write your cover letter and prepare for interviews, while our game-changing tech takes your profile and matches you to the right kind of role, sending you recommendations and instant alerts. All you need to do is click "apply". Whatever it is you’re looking for, you can find it on Totaljobs
Contact info
Blue Fin, 110 Southwark Street, Southwark, SE1 0TA, London, United Kingdom
- 03330145111
- customerservices@totaljobs.com
- www.totaljobs.com
4.8
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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The lady I spoke with was fantastic
The lady I spoke with was fantastic. She was very patient and helpful, fully resolving issues presented.
I can't thank her enough and I believe she's an absolute credit to your company.
June 16, 2026
Reply from Totaljobs
Hi Ricardo,
Thank you for your wonderful feedback. We're delighted to hear that our team member was fantastic, very patient and helpful, and fully resolved the issues you presented. Your comment that she's an absolute credit to our company means a great deal to us.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Reply from Totaljobs
Hi Daljit,
Thank you for your feedback. We're pleased to hear we were very helpful.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
POLITE QUICK AND EFFICIENT
I had A REALLY LOVELY LADY CALLED sOFIA. sHE MADE MY LIFE SO SIMPLE AND EFFICIENT AND WAS FULLY AWARE OF MY NEEDS.
iTS FOR THAT REASON i COMPLETED PUTTING TWO ADDS ANA COMPLETED THE PROCESS VERY SMOOTHLY.
June 15, 2026
Reply from Totaljobs
Hi Opinder,
Thank you for your wonderful feedback. We're delighted to hear that Sofia was really lovely and made your life simple and efficient by being fully aware of your needs. It's fantastic to know that you were able to complete posting two adverts very smoothly thanks to her support. We'll be sure to pass on your kind words to her.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Aimen was brilliant
Aimen was brilliant. She was knowledgable, precise, and solved the issue very quickly. She is a credit to your organisation.
Thanks
Tim
June 15, 2026
Reply from Totaljobs
Hi Tim,
Thank you for your wonderful feedback, Tim. We're thrilled to hear that Aimen was brilliant - knowledgeable, precise, and solved your issue very quickly. Your comment that she's a credit to our organisation means a great deal to us, and we'll be sure to pass on your kind words to her.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Reply from Totaljobs
Hi Abdalla,
Thank you for your feedback. We're sorry to see you've given us a 1-star rating.
If you're interested in a specific position and need assistance applying or getting in touch with the employer, please contact us at customerservices@totaljobs.com or call us on 0333 014 5111, and our team will be happy to help you.
We appreciate you taking the time to leave feedback.
Kind regards,
Mohammad
Reply from Totaljobs
Hi,
Thank you for your feedback. We're pleased to hear you had a positive experience with us.
We appreciate you taking the time to share this.
Kind regards,
Mohammad
The man was very helpful and friendly
June 12, 2026
Reply from Totaljobs
Hi Carol,
Thank you for your feedback. We're pleased to hear that our team member was very helpful and friendly.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Very helpful and fixed the issue…
Very helpful and fixed the issue quickly. Thanks for your help Aimen Asif. :)
June 12, 2026
Reply from Totaljobs
Hi Jodie,
Thank you for your feedback. We're delighted to hear that Aimen Asif was very helpful and fixed your issue quickly. We'll be sure to pass on your thanks to her. :)
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Sofia and the IT dept were amazing to…
Sofia and the IT dept were amazing to get my account up and running again
June 11, 2026
Reply from Totaljobs
Hi Graham,
Thank you for your feedback. We're delighted to hear that Sofia and our IT department were amazing in getting your account up and running again. We'll be sure to pass on your kind words to both Sofia and the IT team.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Reply from Totaljobs
Hi Raymond,
Thank you for your feedback. We're delighted to hear our service was excellent.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Reply from Totaljobs
Hi Shal,
Thank you for your feedback. We're pleased to hear that Sofia Azam provided great support in resolving your ticket. We'll be sure to pass on your kind words to her.
We appreciate you taking the time to share your experience.
Kind regards,
Mohammad
Highly experience very helpful service
Highly experience very helpful service
June 11, 2026
Unprompted review
Reply from Totaljobs
Hi Jaroslaw,
Thank you for taking the time to leave us a review.
We're glad we were able to assist you with your query.
Kind Regards,
Hamid.
Kirsty really helpful
June 11, 2026
Reply from Totaljobs
Hi,
Glad Kirsty was able to provide an excellent customer service. Will be sure to pass on the feedback.
Kind Regards,
Hamid
Amazing help
Amazing help, gentleman help me sort out a work gao in my CV.
Thank you for helping me.
June 11, 2026
Reply from Totaljobs
Hi Felicia,
Thank you for your kind review.
We're delighted to hear that you had such a positive experience. It's great to know that we were able to help you with your CV. Your feedback is greatly appreciated, and we're pleased that the support provided made a difference.
We wish you every success with your job search and future career opportunities.
Kind Regards,
Hamid
Darren was really helpfull
Darren was really helpfull, got hold of an employer.
Thank you for the help.
June 4, 2026
Reply from Totaljobs
Hi Esther,
We're delighted to hear that Darren was able to assist you and help you connect with an employer. Providing effective support throughout the job search process is what we strive for, and it's great to know that his help made a positive difference.
Thank you for taking the time to share your experience, and we wish you the very best in your employment journey.
Kind Regards,
Hamid
Very polite and helpful
Adam was very polite and helpful, looking into my account to discover the issue and assist in resolving it. Very good customer service.
June 9, 2026
Reply from Totaljobs
Hi,
Thank you for your kind feedback, Sarah. We're delighted to hear that Adam was able to identify the issue with your account and help resolve it for you. Providing polite, helpful, and efficient service is what we strive for, and it's great to know Adam delivered that experience. We'll be sure to pass along your compliments to him.
Thank you for taking the time to share your experience.
Kind Regards,
Hamid
Adam came up with the solution quickly.
June 9, 2026
Reply from Totaljobs
Hi Andrew,
Thank you for your feedback. We're pleased to hear that Adam was able to find a solution quickly and assist you efficiently. We'll be sure to share your comments with him. We appreciate you taking the time to leave a review.
Kind Regards,
Hamid
Accurate and rapid response.
June 8, 2026
Reply from Totaljobs
Hi Dawn,
Thank you for your feedback. We're pleased to hear that you received an accurate and rapid response. Providing timely and reliable support is important to us, and we're glad we could assist you effectively.
Kind Regards,
Hamid
Great customer service
Great customer service! Darren was very professional and nice guy to. Thank you for your support.
June 8, 2026
Reply from Totaljobs
Hi Maciej,
Thank you for your kind feedback. We're delighted to hear that you received great customer service and that Darren was professional, friendly, and supportive throughout your experience. We'll be sure to pass on your comments to him.
Thank you for taking the time to share your experience.
Kind Regards,
Hamid
Very quickly resolved an issue I had…
Very quickly resolved an issue I had with my account. Excellent service
June 5, 2026
Unprompted review
Reply from Totaljobs
Hi Paul,
Thank you for your feedback. We're pleased to hear that your account issue was resolved quickly and that you were happy with the service you received. Providing efficient and effective support is our priority, and we appreciate you taking the time to share your experience.
Kind Regards,
Hamid
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